Hotel 3 Bintang di Kelowna

We stayed April 27 and decided to return in August. I booked through GoSplitty .... what a huge mistake. I strongly urge people to check with the Better Business Bureau and GoSplitty reviews prior to booking with them. Long story short once you book through GoSplitty it is almost impossible to contact them. But if you use your desktop computer, and go to their website you will be able to cancel. They count on people giving up and then keep their money. Now shame on you Ramada in Kelowna. I called many times to see if you could assist me. Your argument that I booked through a third party, although accurate does not let you off the hook. You could have sent an email to Go Splitty, maybe made a phone call OR alter realizing that so many people are getting ripped off decided not to do business with this company. It is when you close your eyes to these types of situations you become part of the problem. I will say that your staff was very sympathetic, but sympathy does not pay the bills. You can do better Ramada, but you have to make the decision to put in the time and effort, and I believe your customers deserve better.

The rooms are large and updated, the beds are comfortable and the staff is great. So friendly and gave us extra items we needed i.e. towels, coffee, key cards and ducks :). There were 11 of us who stayed and they were able to accommodate us staying close to one another. We were prepared for the noise and all brought ear plugs. There is construction right behind the hotel and will be for a while, so prepare yourselves with ear plugs. The pool though.... It is NOT refreshing. It was about 27 degrees outside and the pool might as well have been soup. The temperature definitely needs dropped a few degrees. We enjoyed the 10% off at Ricky's across the parking lot and were really treated well by the wait staff there. There is also a Starbucks in the same parking lot for that extra kick of caffeine. Would 100% stay here again.

Iconic Lake Front Hotel for our (5) night stay. 2nd floor room with balcony overlooking patio and marina. Bed was just comfortable enough to get a good sleep. Staff were all very friendly and outgoing. Special mention to REILLY at front desk that made you feel welcome everyone you arrived. I suspect it was him that arranged for chocolate dipped strawberries and a piece of cake for our anniversary and my wife’s Birthday. Thank you. RUSSELL in housekeeping who seen me changing a flat tire and came to help. Above and beyond, Thank you!! Brunch was enjoyable with a good selection. Take out Coffee available at the front desk or restaurant in the morning. Hiking & cycling path along a river was close by. A few problems with our key card programming but it can happen anywhere. All staff were well trained and friendly. Thanks for making our stay special.

Extremely well set up. Everything organized and room was excellent. Helena clearly took greate pride in her work. It is always great when you show up at a location and everything is in place without any concerns. Will certainly stay here again.

Couldn't have asked for a nicer hotel to stay in Kelowna. Room was lovely, shower was fabulous, we were able to check in early and park underground without issue. All the staff were lovely and very helpful. The free breakfast exceeded expectations. We had trouble in the early hours with the room next door being excessively noisy but one call to reception and it was resolved within minutes. We wished we'd stayed longer as we found both the hotel and Kelowna to be wonderful! We will definitely book again.

All staff were accommodating and friendly Quiet Comfortable beds and rooms Pool, hot tub, room, restaurant everything spotless Great breakfast Could not have been better. I come to kelowna often. This will be my go to hotel from here on in.

Good location with Shopping mall just nearby

就圖一個濃濃的懷舊風格和氣息。

Wonderful wxperience

Our stay was wonderful, travelling from Vallarta back to Canada it’s an excellent place to rest before we continued on to our destinations