Hotel berhampiran Kasut U Kemaman, Kemaman

Bilik ok tapi cadar, selimut dan towel perlu ditukar sebab nampak dah lama. Agak berbulu. Selimut terlalu kecil. Sesuai untuk short stay semalam dua macam tu ja sebab murah.

The room is a bit old and ruined, however the lcation is good. The room just near a main road and opposite of school so it's a bit noisy at time. Could get a better room with the price, however not so much option in kemaman

Rooms with king size. Big rooms, comfortable for us with 2 junior kids. Have towel and shower. No online booking due to last minute, but try call direct, still have a room. They give confirmation via whatsapp.

Hotel ini di tepi jalan, pengangkutan sangat mudah, dan tidak jauh dari tempat kami pergi melihat penyu bertelur. Hotel ini tergolong dalam jenis cepat, biliknya kecil, tetapi agak bersih, dan dapat dirasakan pemiliknya juga sangat berhati-hati dalam hiasan. Bilik mandi sangat kecil, tetapi ia mencukupi dan kemas. Tiada cerek di dalam bilik, tetapi terdapat dispenser air di koridor, dan air panas, kopi dan makanan ringan juga disediakan di kaunter penerimaan tetamu. Bos sangat bersemangat. Saya tidak dapat membeli pakej kerana data mudah alih saya hilang. Bos dengan bersemangat membantu saya membelinya melalui SMS. Perasaan keseluruhannya baik. Satu kelemahan: bilik berhampiran jalan agak bising.

The hotel is very well designed but maintaince is very poor with very low standard of hygiene. The first thing we noticed was the green fungus swimming pool, so dirty and murky was unable to see the bottom of pool. WiFi did not extend to our room, although we were centrally located. Regarding our room... the bath mat looked like an old grey rag with 3 holes and tears. One of the bathtowels was an equally dirty grey. The bedsheet was stained. The sliding door to the terrace, lock fell to the floor in bits. In the Breakfast room, the whole time we were in there, noticed sausages on the floor with the staff simply walking around them.. Not cleaned up.. Disgusting!!! The glasses were both th stained and still dirty. In conclusion, all of these things could easily be avoided and rectified with a little bit care and attention to detail by management and staff.

Katil sangat selesa. Perkhidmatan bilik adalah pantas (saya mengadu memerlukan 1 lagi tuala dan mereka muncul dalam masa 5 minit dengan tuala tambahan). Daftar masuk adalah pantas dan biliknya bersih dengan cadar yang bersih. Malangnya bilik itu tidak kalis bunyi, saya boleh mendengar bilik sebelah saya bercakap dan bilik itu berhampiran dengan jalan raya, jadi ia agak bising. Sarapan paginya ok tetapi kerana ia percuma, saya tidak merungut.

I recently had the pleasure of staying at The Royale Chulan Cherating Villa, and I must say it was an unforgettable experience. From the moment I arrived until the day I checked out, the staff and services at this resort exceeded my expectations! Without a doubt one of the best resorts in Malaysia and if you're ever in Cherating, THIS is the place to stay! First and foremost, the staff deserves a standing ovation. Their warm welcome and genuine hospitality made me feel like a VIP guest. Whether it was the front desk staff, the buggy drivers, the housekeeping team or even the F&B staff, everyone was attentive, friendly, and always ready to assist with a smile. They went above and beyond to ensure my stay was comfortable and enjoyable, and for that, I am truly grateful. Kudos to Rizam for introducing us this hidden gem. The dining experience at the resort was exceptional as well. The Ocean restaurant offered a delectable array of dishes, catering to various tastes and preferences during my breakfast and dinner. I was particularly impressed with the chef's culinary skills and the waitstaff's impeccable service. Shoutout to Mahdi and Nizar in building a strong service team. Each meal was a delightful journey for the taste buds, and the dining experience added another layer of enjoyment to my stay. However, while the staff and services were outstanding, there is room for improvement when it comes to the resort's facilities. Although the property is well-maintained, some areas appear a bit outdated and could benefit from a renovation. I was told that they have very limited budget provided by the management and the improvement process is quite slow. They don't even have a gym or a large banquet hall which I understand is a requirement for a 5 star resort. The rooms, while clean and comfortable, could use a modern touch to match the high level of service provided by the staff. Additionally, the pool area, though enjoyable, would be even more appealing with updated loungers and a fresh coat of paint. These are my two cents which I hope the management would consider to do as soon as possible in order to maintain this amazing place and their regular guests. Despite these minor facilities-related issues, I wouldn't hesitate to return. The exemplary staff and top-notch service is more than enough to compensate for any facility shortcomings. In fact, I look forward to seeing how the resort evolves in the future, as I believe that with some upgrades, it has the potential to become an even more remarkable tourist attraction. I truly hope the management takes care of it's staff by giving rewards or incentives as I can see they worked really hard to maintain this resort's standards. In conclusion, my recent stay at The Royale Chulan Cherating Villa was a delightful experience, primarily due to the exceptional staff and services. While there's room for improvement in the facilities department, it doesn't overshadow the overall positive impression I have of t

Ini kali pertama saya ke Cherating. Sebuah perkampungan yang indah penuh dengan orang-orang yang ramah. Hotel ini lebih baik daripada foto tempahan. Lokasinya bagus untuk pantai dan kafe serta restoran tempatan. Kakitangan hotel adalah baik. Mereka juga mempunyai SPA, dan perkhidmatannya sangat baik. Minuman kafe tempatan yang terdekat adalah ilahi. Saya mempunyai penginapan yang baik secara keseluruhan.

Bilik Ok,cuma,minta katil queen tak bagi tak pe la,katil ada bunyi,boleh dengar orang bercakap dari bilik sebelah,kebersihan bilik air perlu diperbaiki. Perabot kena tukar yang baru,perabot lama. Terima Kasih.

Hotel yg sangat sesuai utk keluaraga bawa anak-anak sebab poolnya besar dan luas serta mempunyai slide didalam pool..pemandangan laut seluas mata memandang sgt menenenagkan..walaupun keadaan laluan bilik dan lift kelihatan lusuh old school tetapi keadaan didalam bilik telah di upgrade -refurbish.. cantik dan moden..bilik air ada bath tub..katil pun bersaiz besar.. tilam empuk..cuma siaran tv kurang memuaskan..setiap level bilik disediakan mesin coway untuk refill air minuman kerana tidak disediakan mineral water didalam bilik..ruang lobi sgt luas..Pertama kali melangkah ke ruang lobi terasa seperti diraikan semua staff ramah dan mesra...saya pasti akan repeat lagi utk percutian keluarga..