Hotel Kepala Batas dengan Sarapan

Semasa awal sampai nak check in di kaunter, staf di kaunter lelaki, muka agak tidak manis, saya tnya la di sini boleh ? Amik masa yg agak lama nk jawap mcm stres kerja ja..mcm nk marah kita pn ada jgk ..mgkin perasaan sya atau mmg dia nk marah kita, tnya pasai breakfast pn jawap ja x iya ja..tpi kita faham mungki letih bekerja. Tetapi dgn hrga kta byar tu qasa x berbaloi la..hotel yg 100 200 lg baik layanannya..entah la..sya bkn baru kali pertama check in hotel di malaysia ni..di pool plak , towel habis..3x sya p tnya, habis tgu 30 minit, muka yg bhgian towel tu pn mcm stres kerja..sya xsalahkan perkerja 100%..mgkin hotel ni perlukan kursus2 untuk staf mereka. Pelanggan bayar duit kot, bukan percuma. Tetapi serius tempat sgt cantik, rugi la kalau pelanggan pergi dapat layanan yg xelok, mgkin kali terakhir pelanggan tu check in..Ikhlas dri pendapat saya.

It was gratifying to find that the hotel had lifts since most HSMs did not, except in Kuala Terengganu. While there was no swimming pool or garden or gym, the view from the room was satisfying and the lobby itself was classy. Room amenities were adequate and whatever was lacking, it only took a phone call and withing minutes, service was rendered! Also many thanks to Cik Farhana at Reception for her very efficient service during check in and during our stay.

The hotel is suprisingly clean and cozy. The location is just right.Close to basic necessity such laundromat, restaurants, minimarkets and clinic/dentist. Easy parking. It is just perfect for our trip.

I feel a bit annoyed when I check in as the price show in the hotel's counter is cheaper than I booked via trip.com quite a lot. This was the first time I experienced this as I am loyal member of trip.com and I always book hotel and flight ticket via trip.com. I know the processing fees may be charged so it will a bit expensive than book straight from the hotel but this is the first time the price is about RM100 difference. The location of the hotel is very good, near to many eateries but the service is not good. The floor is broken and the shower has problem. In addition the air conditioner has problem too, some times very cold while some time very hot. We couldn't sleep well due to this problem. No coffee or tea is given, no shower gel or shampoo is given too. Anyway, when I request from the trip.com, they give me back coins which worth RM 24. Thanks for the responsive live agent which I always choose to use trip.com because of they have very helpful customer service live agent.

The Rafik Motel , Kepala Batas provides a great place for travelers to relax after a busy day. The Rafik Motel , Kepala Batas is an ideal choice for travelers who want to take in the sights and sounds of Kepala Batas.Bukit Mertajam Railway Station is located approximately 25km away while Penang International Airport is 41km away. With multiple attractions nearby including Kickers Sport Centre, Kompleks Sukan MBSP Bertam and Masjid Jami'ul Jalal Wal Kamal, guests will find plenty to keep themselves occupied.When guests have some time on their hands they can make use of the onsite facilities.