Hotel Autograph Collection di Key West

La concha is a beautiful & historic hotel in the heart of beautiful Key West. The location is unbeatable & the balcony rooms, while smaller than other standard rooms, offers excellent people watching & beautiful blue sky views. A parking space is included, which is great to have right on Duval & Fleming Streets. The staff was mostly very friendly, but the service level varied. At one point in our stay, the front desk went out of their way to make us a key card to use the microwave located in the conference room. When I asked to use it the next day, another staff member says there wasn't one in the building. I went & took a photo through the window to show him. He then said he could not grant me access as the desk had previously done. No biggie but a little frustrating. Our main issue with the hotel was HIDDEN FEES. Upon arrival, we were told we would be charged a fee of over $80 per room as a ”destination fee,” which was never explicitly disclosed & was certainly not fairly advertised. I asked about waiving this fee & the night desk said it was possible to check & see with day manager. The next day, they insisted the fee could not be waived & were unwilling to help with it further. I let them know I booked through a 3rd party prepaid, it said fees & taxes were included. They said read the fine print. They charged my card for the fees. Not being forthcoming and clear about the destination fee was the issue I had. And having parts of the hotel amenities, including outdoor areas, being closed off during the stay make this resort/destination fee more of a slap in the face. To highlight this point, the staff at this ”destination” hotel warned us that if we see some stuff a little run down or not in operation, its because the hotel just got bought & things wouldn't get straightened out until the new company takes over. Also minor issues for such a pricey hotel included missing slats on the inner balcony door & similar minor cosmetic issues. Other than that it is a beautiful building & top-notch location. Overall the experience was very enjoyable. P.S. The awesome bar tender makes delicious key lime martinis!

Dengan penginapan di The Saint Hotel Key West, Autograph Collection, anda akan berada betul-betul di tengah Key West, tidak jauh dari Jalan Duval dan 7 minit berjalan kaki dari Dataran Mallory. Hotel ini berada 0.8 km dari Pantai-pantai Florida Keys dan 0.8 km dari Rumah dan Muzium Ernest Hemingway.Gunakan peluang rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari teres atas bumbung dan taman.Nikmati masakan Amerika di Tempt, sebuah bistro yang menampilkan bar/ruang istirahat dan pemandangan kolam renang. Anda juga boleh memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) yang ditawarkan. Sarapan pesanan masak disediakan pada setiap hari dari 7:00 hingga 11:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, stesen komputer dan perkhidmatan pencucian kering/dobi.Selesakan diri anda di salah satu daripada 36 bilik tamu yang dihias secara berasingan serta menampilkan stesen dok iPod dan Televisyen LCD. TV Pintar 42-inci dengan program digital disediakan untuk hiburan anda, manakala akses Internet (berwayar) kelajuan tinggi percuma membolehkan anda sentiasa berhubung. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri berjenama dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.