Ulasan Hilton Garden Inn Key West/The Keys Collection

Good stay in hotel , personnel is good attitude, shuttle bus to downtown is perfect to plan my vacation visiting all attractions, good facilities cleanliness fridge and microwave in room also coffeemaker

Nice place. Great location. Friendly staff. Comfortable room. Parking is NOT included. I'm a bit annoyed about that because I didn't find anything about that when reserving the room. I even called and left a message on the concierge line asking about parking but never got a callback.

Great pool area and great location to key west. Buffet breakfast totally worth it too

酒店的前台服務人員態度很好，酒店環境也很好，開窗就是藍天白雲，距離各個景點距離都很近，我們預訂了酒店含早餐的房型。

酒店三千多元完全不值，對着大馬路，什麼景觀也沒有，早上五點多有雞啼，根本訓不了，電梯才四層，按了幾分鐘都沒有反應

Pictures are so misleading, there is no good view from this hotel, it’s in the main road with lots of traffic. Rooms are way smaller in size once inside. And overall it’s not the Hilton I am use to it gives me motel 6

The bed was very comfortable, the room and bathroom were very clean and well stocked with shampoo, conditioner, body wash, etc. We ate breakfast in the hotel and the buffet included juices, cereals, eggs, fresh fruits, pastries and bread, oatmeal and other hot dishes. It was a good value and good variety. We applied our $15 credit to breakfast. The hotel charges a daily resort fee, but you can apply $15 daily credit to food/beverages/etc within the hotel. We used the free shuttle to get back and forth from the hotel and downtown area, it runs all day long. There’s a Starbucks within short walk from hotel. The pool and pool bar looked nice too! I would definitely stay here again.

Staff (behind the desk) gave different answers to same question regarding the $15.00 daily room credit . They should be on the same page. The room was clean

the hotel rooms were way overpriced for what they were. The room was not updated and tile floor very dirty. The least you could offer is a free breakfast for this price. I realize this is Key West, but at the very least this was a $120 a night room.

It's a bit far from downtown, where all the actions are at, but luckily the hotel offers shuttle bus service that operates by the hour, really makes getting around easier. Very quite, and very close to the airport.

Very convenient location, easy access, friendly check in and out, easy parking on premises, comfortable beds, large and spacious bathroom, nice balcony. Recommend for a short stay in the area.

Hotel staff is polite and helpful. Carlos in the lobby was a huge help with pointing out good restaurants, museums and cruises. Room was adequate but bathroom shower handle was tricky to set on hot water. Hotel is near busy street so beware of road noise. Also know that a rooster does start crowing very early in the morning, so get earplugs! There is a free shuttle to the center of town that does fill quickly. Overall a good experience here.

Expensive breakfast for items that are standard in most hotels and resort fees simply because there is a pool. Clean and quiet enough considering the location. Adequate and safe parking. This was a business trip so would stay again. Would not chose for a vacation

We were told cleaning is done only on the third day. Rooms stayed dirty. AC can only blow high, so you are either frozen or sweating. Very uncomfortable. "25 resort fee" to use a motel style pool. They dont give full bill but one for every night. It is up to you to add up all charges, overcharges, state, county, local, special taxes. Greed unbound.