Hotel 3 Bintang di Keysborough

The room wasn't too bad, the beds were comfortable. The service was absolutely terrible!!! On arrival we went to reception and the guy that served us was rude and arrogant, No customer service skills at all!!! We went to our room and had to leave and go to an appointment, we returned and went to the bistro for dinner, to be told they were fully booked and we could eat in the sports bar. Looking around there were atleast 10 empty tables, we made our way into the sports bar and I walked straight back out, there was no way I was sitting in there with my family to eat a meal. I walked back into the bistro and asked if I could wait for a table, I was told with attitude from the staff that they would come and find us when a table become free, as we waited there was NOWAY this bistro was fully booked! There were empty tables everywhere. We waited half an hour and I walked in and sat at an empty table, a waitress came over and I said my son is hungry and we will be ordering dinner. We eventually had a meal with poor service!!! I will NEVER set foot back in this hotel again. The staff need some lessons in friendly customer service!!!!!

Isle of Serenity Charming House, a property with a garden, a terrace and barbecue facilities, is located in Keysborough, 16 km from Chadstone Shopping Mall, 33 km from Rod Laver Arena, as well as 34 km from Melbourne Cricket Ground. The air-conditioned accommodation is 3.1 km from Dandenong Train Station, and guests can benefit from private parking available on site and free WiFi. The property is non-smoking and is situated 14 km from Victoria Golf Club. The holiday home features 3 bedrooms, a fully equipped kitchen with a dishwasher and an oven, and 1 bathroom with a walk-in shower, bathrobes and a washing machine. Guests can enjoy a meal on an outdoor dining area while overlooking the quiet street views. The holiday home offers bed linen, towels and laundry service. The holiday home has a children's playground and a picnic area. National Gallery of Victoria is 34 km from Isle of Serenity Charming House, while Royal Botanic Gardens Melbourne is 34 km from the property. The nearest airport is Essendon Fields Airport, 46 km from the accommodation.