The Retreat

This is one of the best hotels in all of Kigali. It's a boutique hotel with special charm, wonderful service, beautiful design, and amazing staff. We only stayed one night, but enjoyed every moment of it. Here are our hot tips: Get a room with the outdoor shower. The massage was one of the best we have ever had (she is an artist of deep tissue). The restaurant is where guests from other hotels come because the food is that good.

Excelent hotel, excelent staff, great food, great selections of wine. Is more a resort in the city of Kigali, was a great experience. We had villa no 6, pool vila, 125sqm, exceptional. Would like to mention from Staff Happines and Prince. Thank you.

I had the most incredible stay at The Retreat, tucked away in the heart of Kigali! Spacious and comfy bedroom with massive bathroom with indoor and outdoor shower, surrounded by lush greenery! My roon had a very quiet exterior sitting corner away from everything! Great food and impecable service with warm, friendly staff!

I stayed here for two great nights 3/1-3/2025. The property itself is gorgeous 😍 We enjoyed the hot tub after our long day of travel. All the food we had was delicious. I loved the outdoor shower! The staff were all so very welcoming and friendly. I highly recommend!!

I recently had the absolute pleasure of staying at The Retreat by Heaven in Kigali, and it was, without a doubt, one of the most amazing experiences I've had in my life. This breathtaking place is truly a sanctuary for the soul and a reset for the mind, body, and spirit. From the moment I arrived, the incredible team made me feel right at home. The service here is second to none, with every team member dedicated to making sure you feel cared for at all times. They truly go above and beyond, always greeting you with a warm smile and a helping hand. The accommodations are luxurious and comforting at the same time. My room was spacious, incredibly comfortable, and included beautiful decor by local artisans. The attention to detail in both the aesthetics and comfort was evident, creating a serene environment where I could truly unwind and relax after experiencing Kigali and working each day. The in-room amenities were top-notch, and the bed offered the perfect night’s rest, complete with turn-down service and a nightly treat. Dining at both Heaven Restaurant and Fusion, located on the property, was delicious. The food included a range of locally inspired dishes that were beautifully prepared. The fusion of fresh ingredients, expertly crafted dishes, and the warm, inviting atmosphere made every meal nourishing and an experience to remember. Each day, a dip in the saltwater pool and a visit to the yoga deck helped awaken my senses and invite a sense of ease and relaxation. The yoga sessions offered a great way to center myself and reconnect, further enhancing the overall sense of calm that The Retreat fosters. I had the pleasure of taking in a few of the curated “Experiences” that blend art, culture, and nature in a way that truly connects you to Rwanda’s rich heritage: the Art & Culture and Kigali City tours, along with an exhilarating Gorilla Trekking Adventure. The Art & Culture tour was a profound experience that opened my eyes to Rwanda's vibrant artistic traditions and history. Led by a knowledgeable guide (Frank was the very best!), we explored local art galleries that showcased stunning works from contemporary Rwandan artists, as well as craft markets where handmade goods tell stories of the country’s cultural past. And then, of course, there was the gorilla trekking. Words cannot fully capture the awe and wonder of being face-to-face with these magnificent creatures in their natural habitat. The team expertly organized every detail of the trek, ensuring we were well-prepared for the hike in Volcanoes National Park. It was a once-in-a-lifetime, spiritual experience not to be missed. I could truly feel the pride and unwavering commitment of the owners, Alissa and Josh, in fostering sustainable relationships with the local Rwandan community—artisans, farmers, and suppliers. They are dedicated to supporting the training and livelihoods of their team and cultivating meaningful collaborations within the community. Their care, expertise, and d

Absolute luxury. We have never felt so relaxed. We all got 1 hour messages which were the best we ever had. Wonderful staff available to answer any questions and make sure we feel at home. So clean. Great food and drinks. They made everything easy from check in to check out. We cannot wait to come back.