Hotel berhampiran Jamaica Conservation And Development Trust (JCDT), Kingston

Preis/Leistung sind stimmig. Daher die sehr gute Bewertung. Sichere, saubere, kleine Unterkunft mit ein wenig Renovierungspotential. 5 Fußminuten vom Bob-Marley-Museum entfernt. Kostenloses Parken auf dem abgeschlossenen Grundstück, ein netter Empfang und zuvorkommender Portier. Getränkekühlschrank ist nachts abgeschlossen, nicht zugänglich. Es macht Sinn, sich vor dem Check-In mit Getränken und Snacks zu versorgen. Frühstück wurde im Dezember 2022 (noch) nicht angeboten. Ein Überbleibsel aus Corona-Zeiten. Da sich kein Supermarkt oder Kiosk im fußläufigen Umfeld befindet, bleibt nur die Tanke für das Allernötigste am Morgen, vor der Weiterreise. Längeren Aufenthalt würde ich nicht empfehlen, in Kingston prinzipiell nicht. Aber für die Durchreise und den kleinen Kingston-Check, der schon auch sein muss, wenn man auf der Insel ist, prima.

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.

Customer service was friendly and professional and very helpful. The room was comfortable and relatively clean but the floor and carpet was not swept or vacuumed, sheets and blankets smelled like crap but looked cleaned. Restaurant was great for breakfast which was a mixed of Jamaican and American style breakfast. I did not take advantage of the pool or the gym so I can’t give a rating but overall it was a pleasure hotel. I would book this hotel again.

I would definitely recommend here. Great service all night, the food came really quick and not to mention the very good service from our server Jamar. The music was also great, good selection and not too loud to stop conversation. Overall great experience

What is most important to me when I go to a hotel, is the experience. Rok Hotel Kingston went above and beyond to make sure that I had the best experience possible. Some of the team that contributed to making my stay most enjoyable, Monife - Front Office Agent, Keenan the Head Chef, who went above and beyond to making sure that my Father and I had the best possible lunch experience. Stacy Ann - Dining Room Server, smiled, served and made sure that we enjoyed our meal, Nickesha - Front Office Manager reached out to make sure that ALL was ok, Shantol was our bartender who surprised us with delicious and flavorful beverages. Rarely do you experience so many employees in one place making sure that you are having the best time, and I highly recommend this hotel for your getaway needs. BRAVO Rok Hilton staff!! Well done.

When I arrived I did not have much expectations for the destination as I was pleased to have just landed in Jamaica. The short drive to the hotel was welcomed after 4hr 30 min flight. Arriving at the hotel the staff was welcoming and in little to no time had us situated in our hotel room. I found evening was a interesting time to arrive at the hotel as it's open concept dining/ patio/bar area was neighbored by a dock which had direct access to the carribbean sea. The scene offered 180° view from either bar or outdoor dining area of the carribbean sea under moonlight bordered by the surrounding city lights suggesting a landfall in the distance. Wisely, someone had a couple 3 seater swing chairs facing the sea just before the dock. This made for a relaxing way to wind down your nite after a light dinner or drinks at the bar. The dock itself offered an opportunity for a seat, feet just about grazing the sea waters as you give your legs a swing. The hotels location from that vantage registers as a peninsula and the land in the distant view accross the sea as a cove. Now, from night one the food and drinks were good. The complimentary fare ranged from classic American breakfasts on some mornings to your classic salt fish, boiled dumpling, yam, and curry chicken. Should require a bite for lunch or supper the kitchen offers a set menu that does not dissapoint. From what I experienced and observed the culinary team understands how to prepare something appetizing for the palate. The chef's went out of thier way to be visible and were interested to observe and inquire as to how the diners were enjoying thier creations. Chef Neff in particular didn't waste a single opportunity to engage and ensure that we enjoying our meals and time dining at the hotel. The staff was diverse in experience levels from what I could observe only offering a more well rounded experience as a guest. They worked well as a team to match the energy of the visitors and were busy about doing what they could to keep the visitors engaged and served. Each day the rotation of staff each brought their own personality offering a more authentic experience while understanding the space needed that you enjoy your own experience. The in manager in particular seemed to remain dutifully concerned that the guests were well served. The staff for the most part was hospitable and enjoyable to engage,and there were interesting stories shared and moments worth keeping. As a bit of a conversationalist I was hardly dissapointed. I would have done better to keep record of their names that I could better do them justice. I was there through the recent hurricane and inspite of the challenges the water ,winds, and debris presented the staff overcame the most pressing of them in what seemed less than 48 hrs. Their strategy to move all remaining guests to the 2nd of 3 floors proved to be in the best interest of the guests health and safety. Keeping with the theme of service we were readily fed & kept hyd