Hotel berhampiran Shina no Sanrin Museum, Kitasaku District

Stayed here for 3 nights as I was attending a wedding at nearby Komoro. The hotel is newly renovated and conveniently located right next to the Sakudaira Station. Lots of good food options nearby. The sushi restaurant behind the hotel is highly recommended.

Our stay at the hotel was great! Being a Marriott Bonvoy member allowed us a nice upgrade for our room. Onsite staff spoke English very well. The room was very orderly and spacious. Also, this Marriott was one of the few hotels I have been to that had the room allergy ready when I told them I was allergic to feathers on the reservation. The free beverages (beer, wine, cocktails, juice, and soda) and hot meals during the membership lounge time were nice. The public bath was very clean and relaxing. The management team went above and beyond! We asked the doorman to arrange a taxi to get to a local restaurant. Instead, he worked with the assistant manager, who told us he would personally drive us to the restaurant (even included a return trip!) The breakfast buffet was excellent and had both American and Japanese fare. I will recommend this hotel to any of my friends or family who visit the area.

Arrival and Welcome Upon our arrival at the hotel, the staff immediately greeted us and efficiently handled our luggage straight from the trunk. The lobby was notably spacious, featuring a modern yet warm ambiance. To our delight, we were welcomed with delicious drinks that were perfect for the snowy day. The staff were patient and thorough as they introduced us to the hotel's facilities, making us feel truly special. Dining Experience The dinner consisted of delightful Western cuisine, with every dish tasting superb. Despite not being fluent in English, our waiter was cheerful and made every effort to engage in conversation, enhancing our dining experience. A small note for future visits: the heating was a bit strong during our meal, making it slightly uncomfortable. Breakfast was a diverse buffet with numerous healthy options—so many that we couldn't try them all! Both meals were enjoyed by a window, providing us with beautiful views of the hotel surroundings. Room and Amenities Our room was a fusion of modern design and practicality, offering ample storage and bright spaces. It was impeccably clean, and the bed was extremely comfortable. We had a river view room; although the river was mostly obscured by snowy trees and had a low flow due to winter, the snowy landscape compensated beautifully. Public Onsen The hotel features a public onsen, which we unfortunately missed due to its early closing time and our own exhaustion. This was a slight disappointment as we were looking forward to experiencing it. Special Moments On our last day, when retrieving our car covered in snow, the staff offered to clear it for us. Opting to do it ourselves for the fun of the experience, the staff enthusiastically captured videos and photos, turning a simple moment into a cherished memory. We absolutely loved our stay at this hotel. The attention to detail, the proactive and friendly staff, and the overall quality of service made our visit unforgettable. I have already recommended this hotel to a friend visiting Karuizawa this summer, and we plan to return ourselves on our next trip. Rating: ★★★★★

チサングループのビジネスホテル料金なのでゴートゥキャンペーンで、かなりお得に泊まれました。地域券も2000円分もらえてビールやおつまみを隣接するコンビニで購入し素泊まりより安く泊まれて良かったです。雲場池の紅葉を見たかったので前のりで朝早く行くために利用しましたが朝食付プランにして正解でした。美味しかったです！また利用させてもらいます

Lovely hotel and staff are really helpful. The location is a bit far from the JR station as we were walking to the hotel with the luggages so the bumpy roads is not really ideal. Would advice to take a taxi 🤣 Breakfast and spa was great and if you enjoy the peace and quiet then I would recommend this place.

Design hotel space is a nice gem. It was a cold winter when we were there. The hotel feels like a warehouse converted into 2 levels. The ceiling in the toilet is not tall. One thing i liked about the hotel is the heater. It is strong and makes the room comfortable at 1 degree outside the hotel. It is about 10 mins walk from the outlet shopping mall. One advice is to finish your shopping in the outlet before the sky turns dark. Reason is because there are no lighting (pitch dark) when we were walking along the street to the hotel. Will definitely stay again if I am at karuizawa with the affordable price and comfortable room.

Very good service. . Excellent location within 5 minute walk to shopping and dining area. Room and water pot a bit old.

This is a brand new hotel with a great location, an easy 10 minute walk from the train station. I wanted to find the interior/graphic designers responsible for the hotel and give them a hug a few times - clever little details run throughout the property. We stayed in the deluxe twin room. It was very spacious and spotless. Very nice ambiance overall. Guests seemed to be mainly couples. We visited with our 4 year old son, and while he was the only kid we saw at the hotel, we were made to feel very welcome and staff was friendly and kind to all of us! Our son enjoyed the hotel too. Breakfast was included in our rate, and was a daily highlight. The Spanish restaurant on the ground floor dished up fantastic, innovative filling dishes. Certainly far from your standard hotel breakfast offerings. I was very happy to support this hotel that was brave enough to open in the middle of the pandemic! Had a fantastic experience, and would recommend this place without hesitation. Hope to be back!

It suits those who purposely go for skiing and family trip. It closes to the rental shop of skii equipment and skii entrance. Even you can go back to hv lunch in the mid day. Hot spring is until 23:00 . No vending machine in the bldg

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