Boardwalk Homes Executive Guest Houses

Overall the stay was amazing but the house keeping staff who came on second day was very rude and kept asking us to not use the utilities much.

Nice and quiet but I had an issue with tv and bathroom. While there was cable tv verity a gazzilion stations I could only view about 10 with the rest needing a subscription. Of those 10, there were none current except some news stations. My only choices were 30 year old reruns. As far as the bathroom, my issue was with how it was left. On the second day I went in for a shower and the entire counter was covered in water. The same thing happened the next day. I see there were very specific rules for the kitchen but nothing for the bathroom. Just a suggestion, on the third floor common area it would have been real nice to have a small coffee table to put my meal and drink on instead of the floor or couch. I noticed the info sheet said there were containers for everyone’s food in the fridge but the first time I opened the fridge it was full with no containers so I had to use the basement fridge then truck back to the third floor. I certainly got a good workout but that is not what I was paying for. Another idea would be to have Kleenex in the bathrooms. Much nicer than blowing my nose in the sink and having to clean that up. Maybe that’s why the counter was covered in water. Nice concept but it needs refining.

problems with unlocking front door. no individual a/c controls in the room

We felt like we were home away from home! Very convenient!

Great property and central location

My son is a University student in Waterloo. He required a temporary location for a 6-week period until his apar**ent was available. Boardwalk was there to help. They were responsive to our needs and went out of their way to accommodate us during his stay. Situated in an convenient location (close to the universities and great shopping), the house was quiet and well maintained, with cleaning on a regular basis. They supplied the essentials and you never had to ask for anything to be replaced. The staff were friendly and happy to assist. We would highly recommend staying at the Executive Guest Houses & Suites Boardwalk Homes.

We had a wonderful stay for 4 nights while visiting family. Our boys loved the bunk bed and we had plenty of space to relax and enjoy. There are 2 playgrounds for kids very close by as well. Thanks to our fantastic hosts.

My husband and I stayed at a one bedroom unit for 4 nights in October while visiting for Octoberfest. The unit was located on Countrystone Drive. This was a great location, just a 5 minute walk to a shopping area and restaurants, and easy drive to downtown. The area and building were nice and quiet. As other reviews have said, Zoe and Doris and team were very quick to respond to issues. The downside was the number of issues we had to call about. Housekeeping had missed cleaning a number of areas - when called they quickly sent a housekeeper over to address them. They had to come back a few times to provide missing basics such as hairdryer, hand soap, washcloths, and clothes hangers. The kitchen is well equipped with dishes and utensils, but not all great quality - silverware is dollar store, knives are not sharp, frying pans need to be replaced. The provisions are basic, with just enough for a couple of days e.g. no extra garbage bags, just a couple of dishwasher tabs, no tea towels, instant coffee but no tea bags. If you are wanting to stay any longer than a couple of days, be prepared to buy these types of items. Note that there is a coffee maker, but no filters and only instant coffee supplied. Furnishings again are quite basic - small bedside tables, and only one lamp, the bed is low quality (no pillow top), badly sagged in the middle, and ready to be replaced. Bed linens are not good quality either. This area is relatively new and still being developed. There is access to a patio in the back yard, but is not set up to be used - no furniture or a fence, and with the construction behind the unit, you would not use it. Overall I would say that this unit is sufficient, but definitely not an “executive” suite. The potential is there, being a relatively new unit, but the quality of the furniture, utensils, accessories, etc. is not there.

Very good place for a family trip