Hotel Kochi dengan Bar

I stayed with my wife and daughter, Overall my stay was perfect however I would like to highlight few things can be improved. Restaurant service is slow, food options are great , there were more than enough varieties orin the Buffet we always had the option to order from the Ala carte menu. I would like to say a big thank you to Sangeeta from the buffet restaurant . She was superb, as soon as we entered the restaurant she attends us with a big smile on the face. She know her job very well. Cleanliness- Room cleaning was done every morning when we leave for breakfast. our room cleaning guy Mr. Afazzudhin was the highlight. He always make sure our room is cleaned before we get back from Breakfast. He is a friendly and very professional I would give 5 star for cleanliness. Hassan & Family

This apparently 5* hotel can be reached only by a terrible road with so many potholes - it is not advisable to go there if you do not have a four wheel drive with extremely good suspension. The hotel feels dead, eerie, and full of concrete. The hotel looks like an office block with rooms that match the outside. Our room was so noisy we could not sleep at all. The staff were driving trolleys up and down the corridors all night and the room doors are so heavy they make a huge bang on closing. We asked to move rooms which was arranged. Our next room was much quieter and we were able to sleep. The bathroom was clean, the bed was large and comfortable. The breakfast is basic. No decent coffee, no espresso, no coffee without milk. I understand we are in India - but this is a 5* hotel… The waiters come in large numbers but have to be asked to do their jobs multiple times. There is no fresh bread. I understand that staff tries their best, but I do not think they are trained or managed properly. Before coming to Cochin, we stayed in Radisson Blu in Goa - which was completely different, showing that 5* standards can be maintained. I am sorry to have to write such a bad review for a hotel in a wonderful country, whose hospitality extends beyond anything ever encountered.

I've stayed at many hotels, but this one stands out for its exceptional service and amenities. The staff, including Mr. Jude and Mr. Ramesh, were warm, welcoming, and attentive to my every need. The room was stunning, with a comfortable bed and beautiful decor. The housekeeping service was impeccable, and the restaurant's food was mouth-watering. I appreciated the special touches, like the welcome drink and the turndown service. I'll definitely return and recommend this hotel to friends and family!”

Our arrival was nothing short of amazing! We were warmly welcomed with a refreshing drink, a beautiful shell mala, and a soothing sandalwood bindi. The traditional dance made us feel so special and added a magical touch to the experience. The room offered a stunning ocean and harbor view, where we could admire majestic ships like the Indian Coastal Guards and Shreyas. The lunch and breakfast were delightful, and the sunset cruise was truly a highlight. During the cruise, we enjoyed sightseeing landmarks like Willingdon Island, Bolgatty, Vypin Island with its iconic fishing nets, the water metro, Aspin Wall, Mattancherry, the bridge, and Taj’s Gundu Island. The cruise ended on a beautiful note with a traditional dance performance and a serene lamp-lighting ceremony. Our evening was elevated further by a mesmerizing Kuchipudi performance. The dancer’s expressions were simply breathtaking! A special surprise awaited us in our room – balloons and a cake thoughtfully arranged by the Taj staff to celebrate my husband’s birthday. It was such a touching and memorable gesture! I also have shared detailed feedback in the note provided in the room. A big thanks to the team for their exceptional hospitality and for making our stay so unforgettable! 😊

I stayed with family at this hotel for 3 days it was very good experience, the hotel was clean and rooms big and services very good also have space for walk in hotel like park and many activities, like boating,🧘♀️, etc

We stayed at ****** CGH Earth from November 10th to 15th. While the hotel is dated, the accommodation was comfortable, and the staff were exceptionally helpful and attentive, ensuring a pleasant stay. However, the food left much to be desired. Both the Indian and continental offerings at the breakfast buffet were quite mediocre and did not meet our expectations. Overall, a decent stay, but improvements in the dining experience would significantly elevate it.

The Bastion Room (302) that we booked (twin beds) was a bit smaller than what I expected, based on photographs, but it was comfortable for 2 people. The bathroom was large and we had a small balcony. It was lovely to sit out, but we could not do that as often as we wanted to due to the mosquitoes. Pros: - smiling, helpful staff, willing to go the extra mile, especially Sharone and Amal Matthew - very good food - the chef, Mr. Shinto Varghese came up to our table after our first dinner, asking how everything was. - complimentary tuk-tuk ride was great - in addition to the dining room, one could eat outside under a porch - central location - quiet Cons: - housekeeping was not the best and our coffee and toilet paper were not replenished sometimes. However, on calling them, they would immediately send over supplies. - the room we had, had translucent glass separating the room from the bathroom. If one had to go to the toilet in the middle of the night and turned on the light, it would filter through to the room and disturb the other person. - the lights on the air conditioner were quite bright and would disturb a light sleeper since the AC was in front of the bed, at least in our room. I would probably stay here again.

Amazing staff and very beautiful and stylish hotel. The architecture, the rooms, the gardens and pool are really beautiful, sensitive to local styles as well as super comfortable. The pool was very refreshing after a day out in the hot weather and very clean. I had an extremely relaxing Ayurvedic massage in the treatment room with a very experienced practitioner. The breakfast was lovely and the dining room is fresh and charming. But most of all, the staff were incredible! They were there for my every need and provided advice and even booked my train onward train ticket and arranged for me to be taken to the station early in the morning. Its in an interesting location with a theatre right next door. I cannot recommend the wonderful hotel highly enough.

We found Abirami, Sandra,Shalini and Naveen very welcoming, friendly and helpful. The hotel was excellent the atmosphere, decor and the lovely big rooms. We had 2 rooms, the bathroom was spacious and very clean, in the bedroom the beds were perfectly made up and pillows and bedding were of good quality for a perfect night sleep. The location of the hotel was good and as there were lots of shops and markets nearby it was within walking distance to go around. The only complaint we found was that although the restaurant and the cafe had very good menu catering for everyone we found the service very slow. We went to the cafe and ordered few snacks and warned the staff we didn't have much time as we were going on a tour we were told the food would arrive in 25 mins and only half the order arrived on time and the rest arrived as we were about to leave so we had to reject the food as it had arrived too late and our pickup had arrived. The evening meal was same between taking order and getting the drinks and the meals we had to wait quite a while. We couldn't understand why as there were not many diners at the time. The staff were just standing around.

The rooms of no 18 hotel are quite spacious with plenty of light. The property is good but has not been maintained properly. We stayed for six days in this property during jun e and it was off season with barely any guests. We were given the deluxe room on our first day. Because of a design defect in the false ceiling, the fan's air doesn't reach our bodies properly. The ac also wasn't working and since the windows are sealed, it was quite stuffy inside and we could not sleep properly the entire life. The next day after much persuasion, we were shifted to another room which was smaller but whose ac was working. The restaurant also wasn't very functional due to insufficient guests i suppose. But we did have breakfast one day and the dosa was not bad at all. So, this is an inexpensive hotel but not well maintained.