155/3 Moo2.Chaweng Beach, Koh Samui, Suratthani, Bo Put, Surat Thani Province, 84320, ThailandLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.1/5
Sangat Baik
49 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.1
Perkhidmatan4.1
Kebersihan4.0
Tapis mengikut:
Atur mengikut:
Semua ulasan(49)
Ulasan positif(32)
Ulasan dengan gambar/video(18)
Ulasan kurang baik(10)
Pengguna Tetamu
Vila dengan Pemandangan Kolam Renang Bebas Rokok
Menginap pada Mac 2024
Pasangan
2 ulasan
2.5/5
Disiarkan pada 25 Apr 2024
Smell from the shower!g
Animals at the rooms
Old Bongalos
Terjemah
Mehmet
Vila Katil Queen Size Sambungan
Menginap pada Sep 2023
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Okt 2023
Great location, not far away from commercial area and one of the best beach in Chaweng
Terjemah
Porawat
Vila Katil Saiz Queen Deluxe
Menginap pada Apr 2023
Keluarga
3 ulasan
4.5/5
Hebat
Disiarkan pada 7 Jul 2023
Nice place for vacation.
Terjemah
Pengguna Tetamu
Vila dengan Pemandangan Kolam Renang Bebas Rokok
Menginap pada Dis 2023
Keluarga
7 ulasan
3.5/5
Disiarkan pada 22 Jan 2024
Average hotel, over priced
Terjemah
John
Menginap pada Apr 2022
Pasangan
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 28 Jul 2022
My Name is John Ashenden. I believe that Synergy put a deposit on my credit card but did not return the deposit as promised back on my card after checking out. They said it would be refunded. Can you follow up on this please!
Thank you,
John Ashenden
Terjemah
roggi
Vila Katil Queen Size Sambungan
Menginap pada Apr 2024
Pasangan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 3 Mei 2024
Perfektes Hotel, fur uns hat alles gepasst, Frühstück gut, Lage gut ins Zentrum (central) 5-10 min.direkter Strandlage, genug Liegen....und vorallen keine alten defekten, Personal super(birmaleute) aber super nett.
A decent hotel, but for the price you'd expect much better. The photos don't really correspond to reality, the breakfast is correct but nothing more, the rooms are not clean enough. Far from a luxury hotel as you'd expect from the photos. We took a villa with a pool view which was more expensive than a normal villa, but really of no interest (see photo of “pool view”). Gym is not a gym.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. We truly value your comments, as they help us identify areas for improvement. We apologize for not meeting your expectations in terms of room cleanliness, breakfast, and the overall experience. We're particularly sorry that the villa with the pool view did not meet your expectations, and we will review the photos and descriptions to ensure they accurately represent the property. We appreciate your input regarding the gym, and we will take it into consideration as we continue to enhance our facilities. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Kind regards, Synergy Samui Team
ManishM1267
Menginap pada Okt 2024
Lain-lain
1.0/5
Disiarkan pada 24 Nov 2024
It's frustrating when the actual room doesn't match the pictures or your expectations. Making a complaint to MakeMyTrip (MMT) should have resulted in a more satisfactory response. Unfortunately, it seems like you had to take matters into your own hands and upgrade the room by paying extra. While this resolved the issue, it's not ideal that you had to incur additional costs. - *Hotel Name:* Synergy Samui - *Issue:* Discrepancy in room size ( pictures showed a larger room, but the actual room was very small) - *MMT's Response:* Unsatisfactory, asking you to wait until check-out for a resolution - *Upgrade Cost:* Approximately ₹3,000/- INR
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback with us. We apologize for the delay in response from your booking channel. However, please note that the villa assigned to you was in line with the hotel voucher we received from our business partners. We understand the inconvenience caused and would like to clarify that offering an upgrade to a higher category villa with better views or additional space is part of our standard procedure. We provide this option to guests upon arrival or during their stay, based on availability. We appreciate your understanding and hope to welcome you again soon. Sincerely, Synergy Samui Team
FrugalFlashpacker
Menginap pada Sep 2024
Solo
5.0/5
Luar Biasa
Disiarkan pada 11 Okt 2024
Beautiful quiet resort perfectly positioned on Chaweng Beach if you want to float in the sea . Small hotel with bungalows . Lots of green spaces and two pools. One pool shaded and one pool for sunning yourself. The staff are what makes this resort. From the reception , cleaning , pool and lovely breakfast ladies staff were amazing. Breakfast small buffet but good selection of Ferrell , salad including smoke salmon abs some fresh juice shots . All Thai staff and very helpful. Cannot wait to return next year
Terjemah
6/10
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience at our resort. We are thrilled to hear that you enjoyed your stay, particularly our beautiful location, the green spaces, and our pools. It is wonderful to know that our staff made a positive impression during your visit. We strive to provide exceptional service, and your kind words about the breakfast selection and our team's helpfulness are greatly appreciated. We look forward to welcoming you back next year! Warm regards, Synergy Samui Team
Didi G
Menginap pada Sep 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 16 Okt 2024
Our experience was fantastic. Beautiful greenery, privecy and phenomenal sunrises at the beach. We appreciated the kind and professional service, especially at the front desk with Serbeth & Justin, and in the restaurant with Dar. We look forward to returning. We highly recommend staying at the hotel in Chaweng.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the beautiful surroundings, privacy, and stunning sunrises. We appreciate your kind words about our team members, Serbeth, Justin, and Dar, and will be sure to share your compliments with them. We look forward to welcoming you back to our hotel in Chaweng! Best regards, Synergy Samui Team
Maps06595079665
Menginap pada Jun 2024
Solo
5.0/5
Luar Biasa
Disiarkan pada 8 Jul 2024
A beautiful place, everything is green and quiet, the hotel has a beach and in addition there are two stunning and fun pools, and everything down to the smallest details. There is a lot of staff that always makes sure everything is clean and tidy and they are very nice and especially Justeene who was lovely and helped with everything.
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Synergy Samui! Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. We take pride in our serene environment, lush greenery, and tranquil atmosphere. It's wonderful to know that you appreciated our beach and our two stunning pools, as well as our attention to detail. Our dedicated staff, including Justeene, strive to ensure a clean, tidy, and welcoming experience for all our guests. We look forward to welcoming you back again soon! Best regards,