Pengguna Tetamu
4 September 2024
Absolutely loved our stay at the Iris, arrived late at night, had a small mishap with the third bed not being in the room, this was quickly rectified by staff! The staff seemed very quiet at first, but after a day or two they came out of their shell, we were made to feel extremely welcome, nothing was too much trouble for the staff, including booking us a taxi for a day trip we had planned. The other guests were mostly nice, one of our party was subject to a grown woman staring at her consistently making her feel extremely uncomfortable. This does not reflect on the hotel nor our stay there but more on the front of the individual in my party not feeling comfortable to go around the pool alone. The hotel room was absolutely perfect for us, had amble space to move around despite having a third bed made up. The bathroom floor did get wet off of the shower, easily enough to avoid a slip we wore sliders into the bathroom and took them off just before we stepped into the shower. The shower head did fall off one evening, informed the family of this and the next morning it was fixed. Room only had one socket which was a bit of a pain having two devices to charge, but we made it work. Maids were in everyday cleaning, apart from Sundays which are their days off. Everyone is entitled to a day of rest. Beds were comfortable but the third bed wasn’t as comfortable as the other two, would recommend if you have a third bed to ask for a mattress topper. All in all no complaints about the room. The pool was beautiful, spacious enough with steps in. It is an incredibly deep pool, which is why there was a lot of growing concern seeing a toddler running around the pool without armbands on, simply keeping an eye on a child does not prevent an accident occurring and, the child could quite possibly have had a serious accident in the pool- this again does not have anything to do with the pool, more the parents who left a child unattended to get buckets of water from the poolside without armbands on. The pool bar was reasonably priced with a good range of snacks available. Kostas and Celine were extremely friendly and, nothing was too much for them! We met some lovely people during our stay! BBQ night, what a night! Great food, great company, laughing from start to finish! Dancing and just having the best night possible, the family do a traditional dance, after involving the guests in dancing to Zorba, there is also a slow dance, fire dance and a woman’s only dance. Great value for money- personally I would’ve been happy to pay more than we did as it totally exceeded all expectations! A night we truly won’t forget! All in all, a lot of reviews claim the family prefer guests who go year after year, we did not find this was the case, they welcomed us with open arms, we had interesting conversations with each member of the family, will definitely be going back to this hotel, the company is second to none, the family are lovely and have an aura about them that makes yo
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