Hotel berhampiran SAKSHAM LIBRARY, Kota

1. During our recent family trip, we booked a Suite room at Lotus Ananta Elite in Kota. Upon arrival, we were met with a lack of assistance in parking and an overall disheartening experience. This review will delve into the numerous issues encountered during our stay, shedding light on the unprofessionalism and negligence observed from the hotel staff. 2. Parking and Reception: Upon arriving at the hotel, there was no one available to assist with parking, not even the security guard. Subsequently, we had to personally approach the reception and request their help. It was only after our persistence that Ms. Apporva, the receptionist, reluctantly assisted us. The lack of initiative and absence of any staff present to guide and accommodate guests' needs was a notable disappointment. 3. Room Condition: Our allocated room, number 407 on the fourth floor, was shockingly unprepared and uncleaned. This lack of basic maintenance included bed sheets and linens plagued with hair and an overall untidy environment. To compound matters, the glassware, phone, and corners of the room were dusty, reflecting a lack of cleanliness throughout. Considering that this hotel is supposedly affiliated with the ANANTA GROUP OF HOTELS, such negligence was completely unexpected and unacceptable. 4. Complaints and Assistance: Disturbed by the state of our room, we promptly alerted the front desk about the unsatisfactory condition. The staff assured us that someone would be sent to rectify the situation by cleaning the room and replacing the linens. Unfortunately, we were confronted with further disappointment when the person assigned to handle the task was the same individual who had initially brought our luggage to the room - a local boy named Mr. Mohit, seemingly untrained in housekeeping duties. This lack of professionalism was disheartening, as we expected trained professionals to handle cleaning tasks. 5. Room Service Mishaps: Arriving at 19:30 on October 26th, 2023, we decided to order in-room dining. However, the person attending the call, Mr. Omvir, refused to prepare scramble eggs. Curious about the limitation, we inquired further, only to be met with hesitance and excuses. After a delay, he eventually agreed to prepare the requested dish. Subsequently, we requested Mac & Cheese, which he claimed was unavailable and recommended alternative pasta options. This lack of knowledge regarding the hotel's offerings was astonishing, further highlighting the unprofessionalism we experienced throughout our stay. 6. Regrettably, our stay at Lotus Ananta Elite in Kota was marred by multiple disappointments. From the lack of assistance upon arrival to the unprepared and unclean room, it was evident that the staff failed to uphold the standards expected of a hotel affiliated with the ANANTA GROUP OF HOTELS. Furthermore, the unprofessional behavior of the housekeeping staff and the lack of knowledge displayed by the room service attendant further compounded our dissatisfactio

Hotel was very good .near all market .hote on main road .room service ic very good. Check in room found very well and clean .lift working very nice, and fast, everytime available on ground.mr Lalit parihar very nice person .

Hotel was nice and rooms too but there is alot of noises coming from outside and upside of the room even you can here what your neighbours are talking in another room so i don't like this much but above all this food was really tasty so i would say everything is good just work on the noise cancellation in the rooms. Food was really delicious

Affordable and comfortable place just nearby all-en sangyan and samyak campus. Parents coming to visit their children can stay here.

Had a great stay here with family. very beautiful property with nice ambiance with great service.The welcoming part was so good there was a girl with arti something they served us welcome drink .The excellent hotel for stay in kota .the food is fabulous ,mainly local food

Had vegetarian lunch on the way to Jaipur. It’s good and tasty food. Good ambiance of hotel and restaurant. For lunch and rest during travel this place is very useful. Booked Luxury room. Big garden to walk, enjoyed evening.

The hotel is located quite near to railway station and good restaurants are in vicinity like sunflar and ss dairy. The rooms are good but food quality has disappointed me. Morning breakfast is always delayed.

It's a good experience staff was supporting and provided good service and available for help. Location is near by railway station, rooms was small but they arrange it very well.

Walking distance from railway station, clean and hygienic rooms, excellent service, good for business and family trips. Front staff is very cooperative. Only hotel where staff was awaken at night. Safe for family. Owner is also very supportive.