Hotel berhampiran सेल्फी पॉइंट, Kota

1. During our recent family trip, we booked a Suite room at Lotus Ananta Elite in Kota. Upon arrival, we were met with a lack of assistance in parking and an overall disheartening experience. This review will delve into the numerous issues encountered during our stay, shedding light on the unprofessionalism and negligence observed from the hotel staff. 2. Parking and Reception: Upon arriving at the hotel, there was no one available to assist with parking, not even the security guard. Subsequently, we had to personally approach the reception and request their help. It was only after our persistence that Ms. Apporva, the receptionist, reluctantly assisted us. The lack of initiative and absence of any staff present to guide and accommodate guests' needs was a notable disappointment. 3. Room Condition: Our allocated room, number 407 on the fourth floor, was shockingly unprepared and uncleaned. This lack of basic maintenance included bed sheets and linens plagued with hair and an overall untidy environment. To compound matters, the glassware, phone, and corners of the room were dusty, reflecting a lack of cleanliness throughout. Considering that this hotel is supposedly affiliated with the ANANTA GROUP OF HOTELS, such negligence was completely unexpected and unacceptable. 4. Complaints and Assistance: Disturbed by the state of our room, we promptly alerted the front desk about the unsatisfactory condition. The staff assured us that someone would be sent to rectify the situation by cleaning the room and replacing the linens. Unfortunately, we were confronted with further disappointment when the person assigned to handle the task was the same individual who had initially brought our luggage to the room - a local boy named Mr. Mohit, seemingly untrained in housekeeping duties. This lack of professionalism was disheartening, as we expected trained professionals to handle cleaning tasks. 5. Room Service Mishaps: Arriving at 19:30 on October 26th, 2023, we decided to order in-room dining. However, the person attending the call, Mr. Omvir, refused to prepare scramble eggs. Curious about the limitation, we inquired further, only to be met with hesitance and excuses. After a delay, he eventually agreed to prepare the requested dish. Subsequently, we requested Mac & Cheese, which he claimed was unavailable and recommended alternative pasta options. This lack of knowledge regarding the hotel's offerings was astonishing, further highlighting the unprofessionalism we experienced throughout our stay. 6. Regrettably, our stay at Lotus Ananta Elite in Kota was marred by multiple disappointments. From the lack of assistance upon arrival to the unprepared and unclean room, it was evident that the staff failed to uphold the standards expected of a hotel affiliated with the ANANTA GROUP OF HOTELS. Furthermore, the unprofessional behavior of the housekeeping staff and the lack of knowledge displayed by the room service attendant further compounded our dissatisfactio

A beautiful heritage property in the Heart of Kota. I was more than surprised coming from the hustle bustle of Pune! The surrounding of this place had a calming effect on me coming from a 16 hr drive. The rooms are beautiful and large, very tastefully done. It reflects the efforts and love of owner of this property. Hats off to you sir/mam for putting your heart into the minute details of this home blending the modern with the heritage while not destroying the heritage value of this place. This place makes you feel at home in it’s serenity. You are welcomed with lush green gardens maintained beautifully. A beautiful poolside restaurant that serves authentic food and the variety is amazing. Every room, common areas and inhouse restaurant makes you feel you have gone back a 100 yrs living the life of royals. You are welcomed with the sound of several peacocks that dance in the gardens and their sound is music to your earns. After you are done living experience the royalness of the place you wake up to a simple but sumptuous breakfast which pushes you to the edge of overeating. If I come back to Kota I will not stay anywhere else but Sukhdam Kothi ..!

Came long way from hyderabad to see my children @ unacademy centre. Love to stay at this property as it is maintained very well, all amenities are good. . I don't want to give a negative mark on service. Still they need proper communication between house keeping and management. There is a constant water leakage at commode flush in # 403, as on 16th 17 july 23. Please try to fix the same

Very nice hotel in the nagpur city as well as better service provides Today my provide best services in BABAI BHAI AND MANAS BHAI THANK YOU.....IN THIS hotel very nice food maker and servicer, and again thank you so much......

Totally disappointed, the staff is worst. The ***ager is totally rude and should learn some ***ners on how to talk to women and customers. When we left the room someone from staff had a nice time with a cigarette in our room and when complained they did not agree to it. Worst behaviour from hotel staff and would not even give 1 star if possible. Can't believe Goibibo recommend this hotel which is no more than any local homestay! Cleanliness?? There is none - definitely not sanitized. Doors?? - not working - tried 3 rooms and all same.

I had to stay for 4-5 hours, so booked it as it was cheap. The room was old fashioned and ok for an hourly stay for a single person. The bathroom was newly renovated and was very clean and actually l was surprised by the contrast between room and bathroom condition. Renovation work was also under progress on the ground floor.