Chalita
14 Oktober 2024
We choose to stay at this place, expected for a peaceful and excellecnce service. However, when we arrived the hotel, no one were at the front entrance to welcone and taking care of parking and our luggages, we need to walk into the Hotel at front desk to get attention. Tge front desk also tried to finish check-in process so quickly, just to finish the process and not even offer any welcome drink. This is first time I've experience bad treat by this level of hotel. Seems, the good srevice and hospitality is only rumors. The breakfast variety were limited and quality of food were not great, but staff at Thai restaurant were friendly and well trained. The room and facility are quite nice, but compare to everythings we had experience this hotel is not worth to money. On the check out, again no one attend to help for our luggages, so again all being taking from the entrance to our car by ourselves. Seem there is not enough staff. Will not come back to this hotel!
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