I had a good experience at the Hotel. The staff is really nice. The construction is a bit outdated and you can see that the way is the resort was thought of didn't play out in reality (or perhaps after covid). They have all of the luxuries to be an up-star resort, that would probably be more expensive. But the current price doesn't allow for such a resort to flourish and doesn't attract those kind of people that want to make use/pay for the facilities.
Therefore, renovation of these facilities is needed but not done. What is done, is done in a more economical manner. For example, the water filter at the second pool is a big machine that stands at the edge of the pool and makes a lot of noise.
Also, breakfast is okay but doesn't fit the status that the resort pretents to have. I was at a $15,- hotel in Narathiwat last week that more availability of Thai food.
Furthermore, I just had to call 3x times and walk to reception myself the fourth time to discover that my water cooker was working, while I though it wasn't. Also this equipment was old, so you had to flip it in a certain way to make it work. If somebody would have told me the first time, I wouldn't have had to spend so much time calling and going to the reception for it.
Concluding: it looks nice but not as beautiful as on the pictures... service is okay, breakfast decent and the staff are nice. Overall, the resort fits the amount per night ($50). But it doesn't need to pretend to be more than it is.
Terjemah