Hotel berhampiran Militärmuseum, Kriens

I was really excited to start travelling after 2 years hiatus. I chose Switzerland as I had already made plans for the a 3 weeks trip in May 2020. I had to cancel it due to the COVID-19 pandemic. I picked Alpina Hotel in Luzerne due to its great loation and affordability. It is near many eateries and other attractions. I booked 2 rooms; 338 and 339. We get to enjoy the street view and marvelled at the beautiful building opposite our rooms. I noticed that the opposite building was built in 1537 [ need to confirm this ]. The street was generally quiet except in the mornings when rubbish trucks cleared did their cleaning. The room has simple layout and mine has 2 sinks in the living area. The bed and pillows area are comfortable. The bathroom is small but all items worked well. I did not see any staff at Alpina as most of them were based at the nearby sister hotel, The Monopol, which is located about 20m away. Checking in was fast and easy and it was done at Monopol. I was grateful for all the guidance and assistance provided by the receptionist. Alpina hotel is located about 110m away from Luzerne Train Station and it was relatively easy to find. My room ; 339 is bigger than 338. All in all, I had a really great experience staying in this hotel.

Positives * Helpful and quick remote service. They helped arrange our requested extra pillows before arrival. They also arranged to send us the Lucerne visitor pass by email two days before arrival. There were some spiders in the rooms that were quickly removed for us. We also had an issue with the air conditioner that was quickly fixed while we were out. * Attractive modern and practical design. * The organic bathroom amenities set by local brand is a nice touch. * There are supermarkets and shops nearby. You must try the freshly baked pastries from Aux Merveilleux de Fred in the morning. The chocolate cramique is delicious as it comes out of the oven. * We requested a quiet room and were assigned on the 5th floor. It was nice and quiet and we could easily access the room using the lift. To be improved: * A microwave would be great to heat up food. Placing one in the common laundry room could also help. * There were no instructions on how to use the electrical stove top and other equipment in the room. This info would be good to add in the Lubo app. * A sponge is provided in the kitchen but there is no dishwashing detergent. There are not enough additional dishes to make use of the dishwasher. A small dish drying tray would be useful in the kitchen too. * The mirror near the entrance needs lighting. The shower area is also too dark. * The body soap was not placed in the shower. It was in the kitchen instead. * The air conditioner made a strange noise from time to time. * The water pressure and temperature of the shower was not stable.

Six of us stayed for two nights in three rooms and had a comfortable, if somewhat hot stay as there was no air con although there was a small table fan. The rooms were basic but, even though two were at the front, were quiet and they were clean. Breakfast was ok, good espresso from the machine. Great central location with an easy walk to the station.

盧塞恩能找到酒店天花板了，在小鎮旁邊山路上去Burgenstock 三個酒店裡最好的 泳池和室外温泉超級棒。還有免費的小火車可以乘坐。禮賓會幫停好車，服務人員也很熱情。resort內的餐廳及酒吧 水準都很高。 酒店的房間也跟圖片相似，美中不足的是原來我們的房間被調整成了景色較差一點的房間。

First, the location is beautiful. The hotel is clean and tidy, and the staff very friendly. It's a wonderful place to stay. We used this location as a base to explore the region. It's very quiet and there's not much traffic on the roads at any time (except around Zurich in rush hour). You do need a car here as there's nothing to do in the area. They'll charge you 20 Francs a night for parking. As we stayed for 7 nights they charged a max free of 100 Francs. Not too bad I suppose. The downside is the bedroom. The lighting is dreadful. There's also no air con. They did supply a fan to blow the air around which did help a bit. There's a sensor in the bathroom that detects movement and comes on. The decorative shelving had more light than the rest of the bathroom. Perhaps 3 candles would have been better. The shower has plenty of power and hot water but as it's placed over the bath it hardly keeps the water in. It's a job to stop soaking the floor. The lighting in the main room is dreadful too. We didn't have a lake view which was our choice but we didn't expect to be in full view of other residents either. There was a blind that you could use to add screening and shelter from the sun, but it seemed to have a mind of its own. Sometimes it wouldn't go down, other times it would but then go up again without warning.

Sehr freundliches Personal, guter Service. Direkt am Wasser gelegenes Hotel. Zimmer könnten allerdings mal modernisiert werden.