Rivermoon Kuantan

Ulasan Rivermoon Kuantan

Rivermoon Kuantan

1, Lorong Seri Kuantan 28/1, Taman Plaza, Kuala Kuantan, Pahang, 25250, MalaysiaLihat Butiran Hotel
Rivermoon Kuantan
Rivermoon KuantanRivermoon KuantanRivermoon Kuantan
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

7.3/10
19 ulasan
Ulasan yang disahkan
Location7.6
Amenities6.8
Service6.8
Cleanliness7.8
Tapis mengikut:
Susun mengikut:
All reviews(19)
Positive reviews(16)
Reviews with photos/video(5)
Awesome stay(4)
Negative reviews(3)
Guest User
Double Room with Private Bathroom
Daftar masuk pada Ogo 2025
Solo traveler
12 ulasan
5.0/10
Disiarkan pada 3 Okt 2025
Overall experience is ok but lack human touch, check in via kiosk machine. No hot water in room, very basic toilet with simple water closet. First key in given a wrong room key and later call owner to take from small storage box next to machine. Bed is too soft and not stable, use two small bed to joint up as one queen bed. Very basic room. Nothing expensive items. Lack of quality rooms.
Guest User
Twin Room with Shared Bathroom
Daftar masuk pada Jun 2025
Solo traveler
1 ulasan
8.5/10
Very Good
Disiarkan pada 11 Jul 2025
The guesthouse is well maintained and the room has two single beds and to be honest I was concerned with the blankets and towels. Also the small cabinet inside the room is an old one. Nevertheless, over all experience is good. It’s just the location is not suitable because you have to get inside the village.
Guest User
Triple Room with Private Bathroom
Daftar masuk pada Apr 2025
Family
1 ulasan
8.0/10
Very Good
Disiarkan pada 14 Mei 2025
Had an amazing experience here! The rooms were clean, cozy, and well-equipped for a comfortable stay. The self-check-in kiosk made everything smooth and hassle-free, and with no staff around, the privacy was a big plus. Definitely a great choice, and I’d love to stay again
Guest User
Triple Room with Private Bathroom
Daftar masuk pada Jan 2025
Business traveler
4 ulasan
8.0/10
Very Good
Disiarkan pada 25 Feb 2025
Just nice. comfortable
Guest User
Double Room with Shared Bathroom
Daftar masuk pada Mei 2024
Solo traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 30 Jul 2024
The best hostel for solo traveler. Quiet and close to the city Centre.
Guest User
Twin Room with Private Bathroom
Daftar masuk pada Mei 2025
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 3 Jul 2025
Excellent!
Teks AsalDiterjemah oleh Google
Guest User
Double Room with Shared Bathroom
Daftar masuk pada Nov 2024
Solo traveler
1 ulasan
7.5/10
Disiarkan pada 11 Jan 2025
good to stay longer
Guest User
Triple Room with Private Bathroom
Daftar masuk pada Feb 2023
Business traveler
37 ulasan
10/10
Outstanding
Disiarkan pada 18 Mac 2023
Clean, staff was helpful and very close to town
N . SAS Official
Double Room with Shared Bathroom
Daftar masuk pada Apr 2023
Other
1 ulasan
10/10
Outstanding
Disiarkan pada 2 Mei 2023
Goodd
Guest User
Twin Room with Shared Bathroom
Daftar masuk pada Mac 2024
Couple
9 ulasan
9.5/10
Amazing
Disiarkan pada 15 Apr 2024
Very clean, quiet area, self checking but someone was there to help us. I recommend
Teks AsalDiterjemah oleh Google
Nazriani
Triple Room with Private Bathroom
Daftar masuk pada Nov 2023
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 29 Dis 2023
the best..cheap.comfortable.easy parking..very cool econ..good management..gives the best response when asked..sorry the picture is not related..I don't even have a picture..but it's the best..tiptop
Teks AsalDiterjemah oleh Google
Guest User
Twin Room with Shared Bathroom
Daftar masuk pada Sep 2024
Other
1 ulasan
10/10
Outstanding
Disiarkan pada 9 Okt 2024
The rooms are clean and comfortable and the staff are friendly.
Teks AsalDiterjemah oleh Google
Abd Rani
Triple Room with Private Bathroom
Daftar masuk pada Mac 2024
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 13 Apr 2024
**************...the service provided is quite satisfactory, even though the booking time is late, the room booking process is quick and fast, the booking system is not difficult just through the kiosk provided, it is easy, room provided is also comfortable, for easy check in and check out. Everything is good and economical to deal with.
Guest User
Double Room with Shared Bathroom
Daftar masuk pada Apr 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 10 Mei 2025
Very comfortable
Teks AsalDiterjemah oleh Google
Anonymous User
Double Room with Shared Bathroom
Daftar masuk pada Mac 2023
Family
1 ulasan
3.0/10
Disiarkan pada 24 Apr 2023
1-The worst place you have been in, Maybe they ask you to pay to breathe the air here. 2- There are many hidden charges when booking online, and they must be paid in cash there, 3-I have never seen uglier than this place before, Alroa Just an old house and a very unprofessional manager 4-The nearby river is dirty and smelly. -Parking inside is the best -There are a lot of hidden charges when booking online, and it must be paid in cash there, The worst place you've entered, Maybe they're asking you to pay for breathing air here. I've never seen uglier than this place before, Alroa, The nearby river is dirty and smelly And there are so many negative others..... Hope they will be more professional in the future. Best wishes.
Jawapan daripada Pihak Penginapan: Hi, thank you for your review. All feedback is important to us and we're sorry to hear you've had such a frustrating experience. However, we need to clarify that:1. Hidden ChargeFor your information,we actually do not have any hidden charge unless extra services are added.The extra charge is due to an upgrade from shared bathroom to private bathroom. Extra charges shall be applied when there is an extra guest as well as the need for extra mattresses.2. Cash paymentWe accept payments through online transactions via third-party booking platforms,but online payment does not apply to deposit for rooms and sudden additional services requested offline. The deposit paid in cash will be returned during check out. We will try to improve this issue in the future for better customer experience.3. SurroundingsOur aim is to provide a comfortable stay to guests at an affordable price and we try to provide the best service and facilities at an economic price range. We apologise if we could not provide the best experience up to your expectations,we will improve our services and facilities for better customer experience. As for the uncomfort caused by the nearby river, we regret to say that the condition of the river is out of our hands since the river is a public property.We hope that our clafication could sort out the misunderstandings on this matter.We sincerely apologise for the inconvenience caused and we appreciate your review for us to do better.