Ulasan Ramada Suites by Wyndham Kuala Lumpur City Centre

Jawapan daripada Pihak Penginapan: Dear Goldinton,Thank you for taking the time to share your feedback and for choosing to stay with us again. We are pleased to know that our reception team once again made a positive impression with their friendly and welcoming service.At the same time, we sincerely apologize for the cleanliness issues you encountered during your recent stay, particularly regarding the pillow and curtain condition. This is certainly not the standard we strive to maintain, and your comments have been shared with our housekeeping team for immediate attention and improvement.We truly appreciate your continued support and your kind words about our hotel being one of the best in the area. We hope to have the opportunity to welcome you back again and provide you with a much better experience.Kind regards,Ayunani HarifFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Guest User,Thank you for taking the time to share your wonderful feedback following your stay at Ramada Suites by Wyndham Kuala Lumpur City Centre.We are delighted to know that you had a comfortable stay and enjoyed our central location with easy access to Bukit Bintang, shopping malls, food streets, and public transport. It is also great to hear that you found the rooms spacious, clean, and well maintained, suitable for both families and business travelers.Your kind compliments regarding our polite and helpful staff, smooth check-in experience, swimming pool, and beautiful city views are truly appreciated. We also value your feedback regarding additional vegetarian options for breakfast, and we will certainly share this with our culinary team for future improvements.Thank you once again for your support and recommendation. We look forward to welcoming you back for another pleasant stay on your next visit to Kuala Lumpur.Kind regards,AyunaniFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Corrado_123Thank you for your wonderful feedback and recommendation.We are delighted to hear that you enjoyed our central location, amazing breakfast, infinity pool, gym facilities, and the cleanliness and comfort of the fully equipped apartment. It is also very rewarding to know that our team made a positive impression during your stay.Your kind recommendation truly means a lot to us, and we sincerely look forward to welcoming you back again for another memorable stay.Kind regards,AyunaniFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Jess and Family,Thank you for sharing your feedback. We are pleased to know that you appreciated our central location and the convenience of nearby attractions, shopping, and dining options.We also take note of your comments regarding the toiletries and water amenities. Your feedback is valuable and has been shared with the relevant team for review and consideration as we continuously work to improve our guest experience.We appreciate your stay with us and hope to welcome you back again in the future.Kind regards,Ayu HarifFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Guest User,Thank you for taking the time to share your feedback following your stay at Ramada Suites by Wyndham Kuala Lumpur City Centre.We are very pleased to know that you enjoyed your overall stay and found the breakfast to be good. We also appreciate your comment regarding the gym facilities. Please rest assured this has been shared with our maintenance team for further attention and improvement.Your feedback is important to us as it helps us enhance our guest experience. We hope to welcome you back again for a more enjoyable stay in the future.Kind regards,AyunaniFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Ck Lee939,Thank you for choosing to stay with us again. We are delighted to hear that you continue to enjoy our convenient location near Bukit Bintang and Jalan Alor. Your recommendation means a lot to us.We look forward to welcoming you for a fourth visit soon!Kind regards,Lawrence RajaDuty Manager

Jawapan daripada Pihak Penginapan: Dear Allie Hayashi,Thank you very much for sharing your detailed feedback. We are glad to hear that you enjoyed your Premier Twin room and found it clean and well-equipped. We also appreciate your comments regarding the walking distance and accessibility, and we will take them into consideration to help future guests have a more comfortable experience. We look forward to welcoming you back on your next visit.Kind regards,Lawrence RajaDuty Manager

Jawapan daripada Pihak Penginapan: Dear Johnson Yeoh,Thank you for your kind feedback. We are pleased to hear that you enjoyed our convenient location and the easy walking distance to nearby restaurants, Pavilion Mall, and TRX.We hope to welcome you back again for another pleasant stay.Kind regards,LawrenceDuty Manager

Jawapan daripada Pihak Penginapan: Dear Guest User,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your spacious and well-lit room, convenient location, and reasonable pricing.We look forward to welcoming you back for another enjoyable stay.Kind regards,LawrenceDuty Manager

Jawapan daripada Pihak Penginapan: Dear Guest User,Thank you for your wonderful review! We’re delighted to hear that you found our family suite to be a great value and well-suited for your stay. It’s also great to know you enjoyed the lively atmosphere nearby and had the chance to explore the local food scene especially the durian and street stalls.We truly appreciate your kind feedback and hope to welcome you and your family back again for another enjoyable stay soon.Kind regards,Lawrence RajaDuty Manager

Jawapan daripada Pihak Penginapan: Dear Guest User,Thank you for taking the time to share your detailed feedback with us.We sincerely apologize for the issues you encountered with cleanliness, including bugs in the bathroom and dust on the bedsheets. While we appreciate your understanding regarding the staff’s efforts in changing your room, we take your comments seriously and will investigate the pipe issue you mentioned to ensure a more thorough pest control and room inspection process.We also regret that your room was not ready upon your arrival, especially after a long trip, and that you experienced a broken light switch. Guest safety and comfort are our top priorities, and your feedback has been shared with our maintenance and housekeeping teams to prevent such issues in the future.We truly appreciate your observations as they help us improve our services. We hope to have the opportunity to welcome you back and provide a more comfortable and spotless stay.Kind regards,Ayunani HarifFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Misibahepulixila,Thank you for taking the time to share your feedback with us.We sincerely apologize for the aspects of your stay that did not meet your expectations, particularly the issues with the pool. We will review our pool maintenance schedule and cleaning routines to ensure a more pleasant experience for all our guests.Regarding the room, we regret that slippers were not provided. Toiletries are available upon request, and we apologize if this was not made clear during your stay. We will reinforce our room preparation and guest communication procedures to prevent any confusion in the future.We are glad that you appreciated our central location, close to Jalan Alor and Pavilion Shopping Mall, which allows guests to explore the city conveniently.Thank you again for your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back and provide a better experience next time.Kind regards,Ayunani HarifFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Kinzzz,Thank you very much for your wonderful review and for choosing to stay with us.We are truly delighted to hear that you found our reception team friendly and that you experienced great service throughout your stay. Your kind words about our spacious and clean rooms mean a lot to us, as we always strive to provide a comfortable and pleasant environment for our guests.We’re also glad that our central location and complimentary parking facilities added convenience to your trip. It’s always our goal to make every stay as smooth and enjoyable as possible, especially for travellers exploring the city.Thank you for saying you will come back again on your next trip — we truly look forward to welcoming you back for another memorable stay.Warm regards,Ayunani HarifFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Guest User,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our convenient location near Jalan Alor, the spacious room, and the nearby dining and shopping options.We’re also pleased that our staff were friendly and helpful, and that our front desk team could assist you in Chinese.We truly appreciate your support and look forward to welcoming you back in the future.Kind regards,Lawrence Raja Duty Manager