Hotel berhampiran Batu Rakit Beach, Kuala Nerus

Just OK to stay for 1 night. The room was really too small - imagine the sink could not fit into the bathroom and was located outside the bathroom. And, there were many many small ants all over the room and crawling on all the walls. We had arrived at 12pm and we had to wait for a long time for someone to turn up at reception. Then one lady arrived and checked for a long time only to tell us our room was not ready. Then, she said she would call us when our room was ready. Anyway, she lied as she did not call us at all. We turned up again at 3pm and got our room which was full of ants. I still gave a 4-star rating because of its good location where we could walk everywhere after parking our car. There was a car park behind (hourly meter paid via Touch n Go) or there were 3 free bays right outside the hotel. We tried to go to that cafe in the hotel which supposedly opened at 8am for breakfast. We arrived at 8am but the 2 ladies just refused to take our order as they said their order was not open yet. Then the guy from reception went to make his own coffee and at 8.10am we still could not order. Not sure why they were just not interested so we left and went to have breakfast in another hotel which ended up to be nicer and cheaper.

The hotel staff called me on the morning of check-in date to remind me of my booking and to confirm my check-in time. There’s a touch of attentiveness in this gesture. The family room is value for money for two nights’ stay in a strategic location (near Kuala Terengganu Chinatown). The hotel does not have its own car park; parking is the public parking bays along the street (daily rates are applicable but we didn’t have to pay because our stay was during the public holidays and the weekend). Our request for four single beds was fulfilled. Overall, we had a comfortable stay in this hotel. Just a bit of advice for future guests: There’s no elevator service in the building. Hence, please do not rate this hotel badly because of this fact. This hotel is near a mosque/ surau, so morning prayers can be heard clearly. Whilst this does not bother my family (this is after all rather common in Malaysia), light sleepers should take note. Again, please do not rate this hotel badly because of the morning prayers being heard.

Lokasi: 2 minit berjalan kaki ke Chinatown, 20 minit perjalanan teksi ke jeti TTI, 25 minit perjalanan dengan teksi ke Lapangan Terbang Terengganu Terdapat pasar raya MYR 2.4 di belakang bangunan, dan terdapat MYR 2.4 di tingkat satu, yang sangat sesuai. (Gambar 9) Kebersihan: Sangat bersih, katilnya besar dan selesa, bilik juga besar, dua bilik air, ruang tamu dan ruang makan Kemudahan: Terdapat peti sejuk, ketuhar gelombang mikro, TV untuk menonton YouTube, sabun badan, syampu, tuala mandi, tiada berus gigi dan tiada selipar. Perkhidmatan: Layan diri sepenuhnya, tuan tanah akan menghubungi anda +v lebih awal, sangat mudah Amat disyorkan

Ini adalah hotel asas yang ringkas. Hotel ini baru jadi semuanya bersih dan baru. Secara keseluruhan, hotel ini terletak di pusat bandar, berjalan kaki ke semua tarikan. Suka kebolehan bilik keluarga yang kebanyakan hotel tidak menawarkan. Kami akan menyimpan hotel ini di hotel untuk pergi kami jika kami ingin pergi ke KT lagi. Kakitangan sangat membantu. Kelemahan adalah pada pengemasan, mereka tidak akan menghiasi bilik anda melainkan anda memintanya. Kami menempah bilik untuk 4 orang, kemudahan yang disediakan di tandas, air botol dan kopi hanya untuk dua orang.

Tempat yg strategik berhampiran dengan Pasar Payang, kedai makan dan tempat menarik seperti Jambatan Angkut dan Pantai Ketapang.. Parking yang luas dan selesa, makanan yang sedap... Telah beberapa kali menginap di sini apabila ke Kuala Terengganu...

Di stesen pemindahan ke Pulau Redang, kami mendaftar masuk di satu bangunan dan bilik itu berada di bangunan lain. Menurut mereka, bilik di bangunan itu tidak begitu bersih dan banyak pepijat. Bilik yang kami duduki agak bersih dan mempunyai kemudahan asas di luar hotel agak lengang. Ia mengambil masa kira-kira 7.8 minit untuk berjalan kaki ke Chinatown Terdapat penduduk tempatan yang menyambut anda dengan mesra dalam perjalanan, yang agak menarik. Selepas makan malam, saya melawat pasar raya berhampiran kebanyakannya harganya adalah 2.4 MYR.

Lokasi yg strategik di pusat bandar, berdekatan dgn kedai makan terutama cawangan kedai nasi dagang Atas Tol yg popular, bersih dan swimming pool yang berlatarbelakangkan Trengganu drawbridge.

Semuanya baik cuma perkhidmatan telefon dalam bilik tidak memuaskan. Telefon rosak dan cadar tidak ditukar.

check in 26th March for my 3rd visit to this hotel. as usual, front desk staff ok but unfortunately no power supply in the afternoon 4pm. Was told TNB is fixing something and totally understand not hotel's fault. Decided go out for hang out in cafe and mall and back to Hotel in the evening, still no power supply. Have no choice and going to take shower in friend's house and return to hotel at 10pm, as was told by the staff, power resume. When i back to room, power supply cut off again. I was tired and decided to check out. Front desk staff promise to refund after 2-3days after checking with their manager , Ms Sharon. Follow up refund issue after 3 days and was told by the staff, unbale to contact booking.com and will try again. Ask me to call back after 1 week, if i still do not receive my refund. After 1 week, i call hotel and still , no news on my refund and this round manage speak to the Manager , Ms Sharon and she told me i should call booking.com to cancel my booking instead of Hotel. I was upset and explain the flow to Sharon as im the hotelier as well. Then only she realize unable to push the responsibility to booking.com and promise to refund. Still, the refund process took another week as she mention boss was no around. I am taking total 2weeks to follow up. Guess this is the last round i check in to this hotel.

My partner had chosen Ming Paragon as our home for 3 nights in Kuala Terengganu as it was centrally located & close to many places of interest. It proved to be a good decision as much research had taken place prior to our holiday. Our flight had arrived in mid-morning. But since check-in was at 2:00 pm, we had brunch first & visited 2 places of interest to kill time. We arrived at the hotel just before 2:00 pm & parked the car in front of Ming Paragon as we were not aware that the hotel’s parking was behind the building. We had also used a parking app to pay for the street parking. Check-in was fast & hassle-free. There was no porter or concierge service as this is a 3-star hotel. We carried our luggage ourselves. Our room was on the 1st floor. It was smaller than I expected. However, it was decent & clean. The mattress was not as comfortable but the strategic location more than made up for it. The air-conditioning was good & at least there was floor space for us to pray. The bathroom was a good size. The water pressure was equally good. Best of all, it was equipped with a hand-bidet. That was a pleasant surprise as it was a Chinese hotel to begin with & I half expected it not to have one. The shower gel, shampoo & conditioner smelled good too. A hair-dryer was also available. WiFi was available & complimentary. However, the TV reception wasn’t good. There was much interference. Since we were mostly outdoors, it didn’t bother us so much. Although there was no refrigerator, there was a coffee & tea-making facility. A central fridge was available in the lobby. Hence, we had left our food in their chiller. We had parked at the hotel’s designated parking in the evening. A security guard watches over our car free of charge as it was complimentary for hotel guests. We will definitely stay again whenever we are in Terengganu as Ming Paragon Hotel had met our expectations.