The Waterfront Hotel

Ulasan The Waterfront Hotel

The Waterfront Hotel

68 Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000, MalaysiaLihat Butiran Hotel
The Waterfront Hotel
The Waterfront HotelThe Waterfront HotelThe Waterfront Hotel
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.5/5
Hebat
294 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.4
Perkhidmatan4.5
Kebersihan4.5
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Atur mengikut:
Semua ulasan(294)
Ulasan positif(288)
Ulasan dengan gambar/video(104)
Mudah untuk pergi membeli-belah(27)
Sarapan pagi yang lazat(26)
Terletak di pusat bandar(17)
Sesuai untuk perjalanan perniagaan(16)
Pemandangan laut yang cantik(13)
Bilik yang besar(11)
Kolam renang yang bagus(9)
Penebatan bunyi yang sederhana(5)
Ulasan kurang baik(6)
Pengguna Tetamu
Bilik Premier Twin dengan Pemandangan Bandar
Menginap pada Nov 2023
Keluarga
1 ulasan
2.2/5
Disiarkan pada 5 Jan 2024
Amat mengecewakan. Tetamu tidak di maklumkan bahawa kolam mandi ditutup disebabkan program makan malam sempena Hari Natal. Saya terutama anak2 merasa amat kecewa & telah membayar 2 bilik utk satu malam. Kakitangan hotel juga tidak memberi kerjasama yg baik utk para tetamu yg menetap di hotel & mengarah kami utk mengalihkan kenderaan kami disebab parking disediakan utk tetamu yg hadir utk makan malam. Sepertinya seolah olah kami menetap percuma di hotel tersebut. Kolam mandi boleh ditutup sekurang kurangnya pukul 6 ptg & bukan 3 petang.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are truly sorry to hear about the issue you faced while staying with us; what you have experienced is not of our standards and we sincerely apologize for the poor experience you had. All of your feedbacks has been raised to our management team for their review and for further investigation. We will continue to ensure we uphold our standards and practices to ensure our guests are comfortable during their stay with us. Receiving feedback from our guests is essential for us to identify where we should do better and as such, we appreciate you taking the time to share your thoughts with us regarding your stay. Once again, we appreciate you taking the time to share your thoughts with us regarding your stay and we hope that you would afford us the opportunity to serve you better once again in the future.Kind regards,Serene MarCom Manager
TYR2025
Bilik Premier dengan Katil bersaiz King with River View
Menginap pada Mac 2023
Bisnes
21 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Apr 2023
The breakfast sarawak laksa is nice and the location is good too. But 24 hours convenient store not available nearby.
Jawapan daripada Pihak Penginapan: Dear Teh,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location. At the same time, it is heartwarming to know that you loved our Chef’s cooking. We truly appreciate your kind post and compliments! We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, Serene MarCom Manager
Pengguna Tetamu
Bilik Premier Twin dengan Pemandangan Bandar
Menginap pada Mei 2022
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Jun 2022
InshaAllah nak repeat lagi.hotel cantik😍😍
Pengguna Tanpa Nama
Bilik Keluarga Premier dengan Pandangan Bandar
Menginap pada Jan 2025
Bisnes
65 ulasan
4.7/5
Menakjubkan
Disiarkan pada 20 Feb 2025
Penginapan yang hebat di tepi pantai, hotel lama, tetapi perabot dan kebersihannya masih boleh diterima. Bagus untuk pengembara perniagaan. Tetapi cadangkan hotel untuk membuat kawasan merokok tertentu di luar hotel, supaya perokok tidak berdiri betul-betul di hadapan pintu masuk merokok dan mengganggu tetamu yang masuk, perokok "menyambut" tetamu memberikan pengalaman yang tidak menyenangkan. Akses yang sangat mudah ke pusat membeli-belah, tetapi pusat membeli-belah itu lama, tidak banyak kedai berbintang dan makanan yang boleh dimakan, tidak banyak makanan cina, chinatown yang berdekatan juga tidak meriah. Semua kedai tutup. Perkara yang baik tentang hotel ini adalah akses terus ke pusat membeli-belah dan tempat letak kereta bawah tanah, tempat letak kereta percuma untuk tetamu masuk dan keluar tanpa membayar, sesuai untuk tetamu sewa kereta, tidak perlu risau tentang hujan. Mandi dan syampu Loccitane sangat bagus dan menambah mata.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful to know that you had a wonderful stay with us and loved amazing view from the comfort of our room. At the same time, we take note on the feedback on the smoking area issue and we sincerely apologize for the encounter you had on this issue. Our hotel is strictly a non-smoking hotel and we impose great control on the smoking issues so that our guest can enjoy a smoke free stay. We are however, regret that we fell short this time to identify the issue. Please rest assured that your comments will be treated seriously, and that we are now working on improvements in our service. Once again, thank you again for bringing this issue to our attention. Our team will do our best to showcase the improvement we have made in the meantime and we look forward for another opportunity to serve you better.Kind regards, Serene MarCom Manager
shfeq
Bilik Premier Twin with River View
Menginap pada Jan 2025
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Feb 2025
Pemandangan hotel yang bagus, lokasi yang bagus di pusat bandar, bersambung dengan pusat membeli-belah, akses mudah ke pusat membeli-belah, tempat letak kereta disediakan untuk tetamu daftar masuk.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear shfeq,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is pleasure to have you as our guest and we are more than pleased to read that you had a wonderful stay with us. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, SereneMarCom Manager
Muaz Morni
Bilik Keluarga Premier dengan Pandangan Bandar
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Jan 2025
di tengah-tengah pusat bandar apa lagi yang anda boleh minta dan bagi saya ia adalah butik hotel terbaik untuk pengembara menikmati penginapan mereka di sini dengan mudah bersebelahan dengan Plaza Merdeka Mall melalui Lobby Floor dan pautan Aras 4 ke Mall FoodPlaza untuk orang ramai bertemu. sangat mengesyorkan kepada semua orang untuk kemudahan terbaik dan pemandangan sungai/bandar dengan Club Floor atau lantai biasa untuk anda menikmati ketenangan. Tambahan pula Tahap 13 jika anda mesti melawat untuk melihat matahari terbenam dan bersantai dengan kekasih.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Muaz Morni,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is pleasure to have you as our guest and we are more than pleased to read that you had a wonderful stay with us. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, SereneMarCom Manager
Pengguna Tanpa Nama
Bilik Premier dengan Katil bersaiz King with River View
Menginap pada Nov 2024
Melancong bersama rakan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 14 Dis 2024
Lokasi yang selesa. Pemandangan bilik yang menghadap ke sungai. Kakitangan hotel ramah dan membantu.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the amazing view. We truly appreciate your kind post and compliments! We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, Serene MarCom Manager
Pengguna Tanpa Nama
Bilik Keluarga Premier dengan Pandangan Bandar
Menginap pada Nov 2024
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Dis 2024
Lokasi Waterfront Hotel sangat baik dan mudah. Perkhidmatan kakitangan adalah hebat dan mesra dan membantu. Sangat disyorkan.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is our pleasure to have you as our guest and we are pleased to know that you had a wonderful stay with us. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, Serene MarCom Manager
Lcha0009
Bilik Premier Twin with River View
Menginap pada Nov 2024
Solo
11 ulasan
4.5/5
Hebat
Disiarkan pada 5 Dis 2024
Pengubahsuaian hotel agak ketinggalan zaman tetapi secara keseluruhan, perkhidmatan yang diberikan adalah hebat! Lokasi juga bagus.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Lcha0009,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to read that you had a wonderful stay with us and that you enjoyed the convenient location. Our team will be delighted to read your compliments on their hospitality. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, Serene MarCom Manager
Pengguna Tetamu
Bilik Premier Twin dengan Pemandangan Bandar
Menginap pada Sep 2024
Pasangan
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 22 Okt 2024
Lokasi hotel dianggap terbaik di kalangan hotel jenama besar lain seperti Hilton dan Sheraton, hotel ini betul-betul di tepi pantai dan jalan tukang kayu, namun ia cenderung untuk menjadi sesak pada hujung minggu dan pada waktu malam. Bahagian dalam hotel juga agak ketinggalan zaman dan tanpa penyelenggaraan, namun perkhidmatannya sempurna. Akan mempertimbangkan untuk tinggal lagi untuk perjalanan akan datang.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is our pleasure to have you as our guest and we are pleased to know that you had a wonderful stay with us. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, Serene MarCom Manager
Raymond_H
Bilik Keluarga Deluxe dengan Pemandangan Kompaun
Menginap pada Sep 2024
Bisnes
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Okt 2024
Lokasi strategi dan akses mudah sorotan berdekatan dan kelazatan tempatan. Bilik yang luas, bersih dan lengkap dengan kemudahan.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Raymond_H,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is pleasure to have you as our guest and we are more than pleased to read that you had a wonderful stay with us. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, SereneMarCom Manager
Wuweixiongbaobaocookie
Bilik Premier Twin with River View
Menginap pada Sep 2024
Pasangan
5 ulasan
4.2/5
Sangat Baik
Disiarkan pada 6 Okt 2024
Di tingkat bawah adalah Att Street, yang sangat mudah. ​​Terdapat juga pusat membeli-belah di tingkat bawah, yang pada asasnya ada. Hotel ini agak lama, biliknya sederhana dan perkhidmatannya sederhana. Senang dapat harga istimewa.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Wuweixiongbaobaocookie,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location together with the amazing view. We truly appreciate your kind post and compliments! We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, Serene MarCom Manager
Pengguna Tanpa Nama
Bilik Katil King Size Lantai Club
Menginap pada Feb 2025
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Mac 2025
Hotel yang sangat bagus, lokasi yang selesa, pemandangan indah dari tingkap sungai dan air pancut, makanan yang berkualiti tinggi dan lazat.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is pleasure to have you as our guest and we are more than pleased to read that you had a wonderful stay with us. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, Serene MarCom Manager
Pengguna Tetamu
Bilik Premier dengan Katil bersaiz King with River View
Menginap pada Jul 2024
Lain-lain
16 ulasan
4.5/5
Hebat
Disiarkan pada 5 Okt 2024
Hotel ini mempunyai lokasi yang sangat baik, bertentangan dengan Jalan Attap. Kawasan sekitarnya agak tenang, dan pemandangan dari tingkap dari lantai ke siling di dalam bilik adalah satu kelebihan! Bilik itu luas dan masa menunggu untuk daftar masuk tidak lama. Sangat berpuas hati
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to read that you had a comfortable stay with us and that you enjoyed the convenient location. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, Serene MarCom Manager
Pengguna Tetamu
Bilik Keluarga Premier dengan Pandangan Bandar
Menginap pada Jan 2025
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 14 Feb 2025
Lokasi yang indah. Pilihan sarapan makanan yang hebat. Kami mempunyai bilik pemandangan sungai. Suka terutamanya peralatan mandian yang disertakan dengan tempahan ini. Kegemaran saya sepanjang masa, L'Occitane. Berbaloi membayar tambahan untuk naik taraf. Tidak memberi sepuluh sahaja kerana kolamnya mengecewakan dari segi saiz. Selain itu, kolam berada di bawah perlindungan yang bagus untuk perlindungan matahari tetapi ia juga bermakna bahawa air kekal sedikit di bahagian yang sejuk.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is pleasure to have you as our guest and we are more than pleased to read that you had a wonderful stay with us. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again!Kind regards, SereneMarCom Manager