Hotel berhampiran Donoue Park, Kumamoto

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

I few steps away from the station. The building looks renovated from an older one by the inside facilities are up to standards. I always love the breakfast where they include local dishes and materials.

After Breakfast, The Staff Cleaned The Chairs And The Table, We Are Quite Happy And Impressed By The Love And Dedication!! Breakfast Spread Quite Good Too My Daughter Enjoyed The Salted Pickles (I Think That’s What Is Called Service is Really Good Too, And The Hotel Is Near The Top Rated TonKatsu Restaurant -The Food There Is Simply Amazing And Delicious And Near Bus Terminal

Chambre correcte, salle de bain fonctionnelle, bon buffet de petit-déjeuner avec une multitude de choix convenant aussi à des non japonais. Exigences de chambre parfaitement respectées. Absence de parking dans l’hôtel . Les parkings situés en face sont hors de prix, mais la réception a des accords avec un partenaire situé un peu plus loin pour 1200 yens les 24 heures. A négocier avant séjour ou sur place. Je remercie les 2 personnes qui ont essayé de résoudre une demande de réservation de ferry, que je ne pouvais effectuer seul sur deux websites complètement en japonais.

Near the historic site but not so near to the JR station. It was a rainy day so we had some trouble moving our luggage to the JR station. The hotel itself is good. Rooms are not big but its good enough. Onsen was very crowded after dinner but there were lovely treats prepared for us.

良い所は交通の便が良い。駅から/へのバスは目の前に止まり、少し離れた所に電停もあります。 中心繁華街からは遠いけど歩けなくはない。バス市電を使えば更に便利。周囲に店は少ないけど、歩いてすぐに良い和食屋あり。 部屋は狭くて荷物整理には苦労します。ベッドの周りの足場だけ。机はたためる（それだけ狭い）鞄を広げられるのは入口への僅かな廊下スペース。 大浴場はこの手のビジネスホテルとしては普通、ユニットバスより快適だけど温泉宿ほどの良さは無し。 駐車場は併設の立体。雨でも濡れずにok。夜間は管理人が居なくなるので車の出入りも荷物の出し入れも不可。それで困るなら近くの駐車場を紹介されます。

是日本很常見的便捷膠囊旅館。 乾淨整潔。淋浴間和洗漱台數量很充足。毛巾和一次性拖鞋每天提供新的。館內着裝在固定處按需取。一次性牙刷牙膏須刨和抗噪耳塞在前台自取。 房內不可飲食，可到館內吧枱旁公共區域，有微博爐。吧枱有自助販賣機器自行投幣換券，再給吧枱小哥哥製作酒飲。梅子酒+冰+蘇打很不錯。 不足之處，因為是膠囊旅館，隔音都不好，遇到沒禮貌的或者醉酒大聲講話的，真的會休息不好。

This hotel is located within a short walking distance from the Kumamoto station. From the JR bstation exit it is on the left, just beside the Bic Camera store next. There is also a streetcar/tram stop so near the hotel which you can use to explore the city touristy spots! Shopping is convenient as the Kumamoto AMU Plaza (see another Review) is 5-mins walk away. The lobby is quite spacious and I quite like the intimate setting and lighting. Check-in was fast and 3 lifts serve well with travellers + luggages. The room design is quite standard and we have requested for x2 single bed, the room size is respectable. Noted that they're still using the physical hard key and not the keycard type. Hottel provided some amenities and complimentary bottled water in the room, sufficient for us . The Hotel is very into Going Green, there will be no housekeeping within first 3-days unless requested upon. This may likely be the model moving forward, to cut wastages. We had our breakfast at the nearby Pronto. The Kitaoka Shrine is just about 400 metres nearby, opposite direction of JR station so we recommend to drop by if time permits. A good stay experience. J

Booked a corner room with view on both sides making the room even more spacious for 2 adults and 1 kid. Car park could be found easily with lift direct accessible from the hotel. Lobby was decorated very beautiful with polite welcoming staff. Regulating the use of washing machines could be better as most guests did not get back their clothing on time but overall this is a place where we will consider again definitely. Fully recommended. Book earlier as it gets full quickly during peak seasons.

It is our our first time to visit Kumamoto and I am so satisfied I chose this hotel. The room was so clean and spacious. I love the garden view too. The staffs were so nice and very accommodating.