Hotel berhampiran Itchobata Park, Kumamoto

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

2023年11月に２泊しました。熊本駅から市電で15分（￥180）、空港バスで特快で40分（交通事情で差異あり、￥1,000）でした。いずれも通町筋で下車。新規開業されたばかりで、建物もきれいでホテル下は飲食店街になります。ホテル界隈にも多数の飲食店が軒を連ねています。３Fにレセプションがあって、アメニティはそこで自由にとります（歯ブラシ、ひげそり、ブラシ等）。貸しパジャマ￥200と有料ですが、とてもリーズナブルなホテルと感じました。連泊の場合はタオルのみの交換です。朝食は時間がなく利用せず、１Fの焼き立てパンを利用しました。また横にテラスがあり、写真の通り熊本城が一望できます。部屋はタイプが８種類あるそうで、今回は靴を脱いでフローリングの１Kみたいな部屋でした。デスクワークにも向いており、Wifi環境にも問題ありません。もちろんバストイレはセパレートです。お湯の出具合、バスタブの排水も問題なしです。ベッドは畳の上に布団が敷かれており、寝心地も抜群です。面白いのは玄関入ってすぐに洗面所がある点です。隣に鶴屋（百貨店）があり、お土産各種、食材調達にも不便は感じませんでした。熊本へお出かけの際はお薦めできるホテルです。

I don’t like the smell in the bathroom. The room is quite small. But you have every thing you may need in the room: fridge, a cattle, hairdryer, flat tv screen and a bathtub.

数回利用させていただいています。昔からあるホテルでやや古さは感じますが、清潔で落ち着いて過ごせるホテルです。朝のバイキングは10Fのレストランなので朝日を浴びた熊本城が目の前に見えます。バイキングも変わらず美味しかったです。「熊本ラーメン」があり、最終日に朝ラーをしてしまいました。 お部屋の広さ、ベッドの硬さも満足ですが、お部屋の明かりが少ないので、スタンドライトがもう一つ欲しいことと、バスルームの蛇口が温度設定ができるタイプだとありがたいかな。ということで星4つのしました。 落ち着いた感じで快適な時間を過ごせたので満足です

I few steps away from the station. The building looks renovated from an older one by the inside facilities are up to standards. I always love the breakfast where they include local dishes and materials.

It was a awesome stay at Koko Hotel Premier Kumamoto. We parked our car at the multi story parking building opposite and just walk over with our lugguage. As I have already read some reviews in advance, we have no problem finding the hotel but I must say the sign board is a little not eye catching and can easily miss it. (can see my photo below). Everything is comfortable there and I just have to make space for my luggage opening which is not much of an issue. The location is so convenient and can easily walk over to the shopping area for our dinner with many choices. We enjoyed our stay and there is also drinks vending machine on the level we stayed. Will definitely recommend it for it super convenient location :) btw is near to the Kumamoto castle too!

Near the historic site but not so near to the JR station. It was a rainy day so we had some trouble moving our luggage to the JR station. The hotel itself is good. Rooms are not big but its good enough. Onsen was very crowded after dinner but there were lovely treats prepared for us.

Sure! Let's talk about a hotel that has both good and bad aspects. Keep in mind that this is a fictional hotel for the purpose of our conversation. The Good: 1. Excellent Location: The hotel is situated in a prime location, offering easy access to popular tourist attractions, shopping centers, and public transportation. 2. Friendly Staff: The hotel staff is known for their warm hospitality and helpfulness. They go the extra mile to ensure guests have a pleasant stay. 3. Comfortable Rooms: The rooms are spacious, well-maintained, and equipped with modern amenities. Guests can enjoy a good night's sleep in comfortable beds. 4. Delicious Food: The hotel's restaurant offers a wide range of delectable dishes, catering to different tastes and dietary preferences. Guests can indulge in a variety of culinary delights. 5. Impressive Facilities: The hotel boasts impressive facilities such as a gym, swimming pool, spa, and business center, providing guests with options for relaxation and convenience. The Bad: 1. Noise Issues: Some guests have reported noise disturbances from neighboring rooms or outside the hotel, which can disrupt sleep and relaxation. 2. Slow Wi-Fi: The hotel's internet connection can be slow and unreliable at times, making it inconvenient for guests who rely on a stable internet connection. 3. Maintenance Problems: A few guests have experienced issues with maintenance, such as malfunctioning air conditioning or plumbing problems, which can affect their overall experience. 4. Limited Parking: The hotel has limited parking spaces, causing inconvenience for guests who arrive with their own vehicles. Finding parking nearby can be a challenge. 5. Pricey Extras: Some guests have found the hotel's additional services, such as room service or laundry, to be quite expensive compared to similar establishments. It's important to note that every hotel has its strengths and weaknesses. When choosing a hotel, it's advisable to consider these factors and prioritize what matters most to you in order to have a satisfying stay.

This hotel is located within a short walking distance from the Kumamoto station. From the JR bstation exit it is on the left, just beside the Bic Camera store next. There is also a streetcar/tram stop so near the hotel which you can use to explore the city touristy spots! Shopping is convenient as the Kumamoto AMU Plaza (see another Review) is 5-mins walk away. The lobby is quite spacious and I quite like the intimate setting and lighting. Check-in was fast and 3 lifts serve well with travellers + luggages. The room design is quite standard and we have requested for x2 single bed, the room size is respectable. Noted that they're still using the physical hard key and not the keycard type. Hottel provided some amenities and complimentary bottled water in the room, sufficient for us . The Hotel is very into Going Green, there will be no housekeeping within first 3-days unless requested upon. This may likely be the model moving forward, to cut wastages. We had our breakfast at the nearby Pronto. The Kitaoka Shrine is just about 400 metres nearby, opposite direction of JR station so we recommend to drop by if time permits. A good stay experience. J

Love, love, love this hotel!!! Staff are all very friendly & professional. Room is fantastic. The view from the corner room was very nice. Everything in the room is very well designed and thoughtful for travelers. Location is the best, right above JR station. The breakfast buffet was amazing. I will definitely stay at this hotel or look for this hotel chain in the future. The only suggestion is to make the sign for parking bigger. It took us a while to find the parking entrance.