Hotel berhampiran Japanese Apricot Garden, Kumamoto

こちらのホテルはチェックイン時から、スムーズではありませんでした。 レンタカーでホテルのタワー駐車場に入庫しようとすると、ホテル正面にタクシーが停まっていて入れない状態。やむなくタクシーの脇に停車させると、タクシーの運転手が降りてきて「ここはタクシー乗り場なので入れないよ」と。 ホテルに泊まる宿泊客なのにホテル前に車がつけられないなんてどうなってるの？ 妻にフロントまで聞きに行ってもらうと、タワー駐車場は現在使用していないので、離れたところにある提携駐車場に１泊900円で駐車してくれと。 タワー駐車場の表示は「満車」となっていますが、「満車」ではなく「使用していない」そうです。 提携の立体駐車場に車を停めて、スーツケースをがらがら200ｍほど引っ張り、ようやくチェックインとなりました。 お部屋は最上階の角部屋。少し広めの部屋でした。 入口はいると左手にトイレ、右手に洗面所とお風呂、２つに分かれています。 分かれているのはいいのですが、それぞれのドアが引き戸ではなく開き戸なので、干渉しあって使い勝手が良くありません。 それと、通路から部屋に入ると、部屋全体が右にドッグレッグした状態（右横に広がった状態）なので、空調の吹き出し口から出た冷気が右奥の方へ行きわたらず、手前は寒く右奥は暑いという環境でした。 朝食はB1にある「雑魚屋」という居酒屋で食べることになります。有無を言わさず和食でした。 内容的には、辛子蓮根と高菜はありましたが、そのほかに熊本らしさはなく、いたって普通の和食でした。 東急ホテルズには馴染みがあり、いろんな都市で利用しているのですが、次回熊本滞在の時にこちらを選ぶかどうかは微妙です。

I don’t like the smell in the bathroom. The room is quite small. But you have every thing you may need in the room: fridge, a cattle, hairdryer, flat tv screen and a bathtub.

Location is unbeatable and it’s great I can park the car in the hotel with very reasonable charge. As a gentle note, hotel car park only accept cash on the ground level. The onsen is really good and open till mid night, which is great. The room is comfortable and clean.

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

A very nice, modern hotel in the heart of the Kumamoto shopping district - very convenient location, right at the cross section of the two major covered shopping thoroughfares. Check-in only at 3pm and is an automated check-in/check-out system. Staff are very helpful and friendly. At check-in, you are free to choose your amenities from a very wide selection, including bath salts, face cleanser, moisturizer, coffee, green tea, etc. There is a giant tv in the room. No bottled water is provided. The room offers a full robe (short yukata and pants!). The rooms itself are very modern and renovated. There are two Family Marts and a 7-11 within a block of the hotel, as well as many dining and retail options within short walking distance. It is about a 15 minute walk to Kumamoto Castle and a 30 minute walk to Kumamoto Station.

独自の目線(5点満点)で評価しています。ビジネスホテルが中心です。 【立地】3 繁華街までは少し歩きます。ホテル回りも一方通行が多いですが、その分一度わかればなんとかなります。 【部屋】3 特に問題ありません。 【コンセント・ＬＡＮ】3 特に問題ありません。 【エアコン】3 特に問題ありません。 【シャワー】3 特に問題ありません。 【スタッフ】3 特に問題ありません。 【総合】3 名前と価格から少し心配していましたが、とんでもありません、良いホテルです。ジュース一本頂けますし、くまモングッズは頂いてうれしかったです。繁華街まで少し歩くのと近くが暗くて夜遅いと女性や子どもは少し不安かもしれません。ただおしゃれなお店が周りに多いのでそれを楽しんでみるとよいと思います。

Hotel near Kumamoto Castle. Good size room. Unfortunately I didn’t use spa room as no time.

This hotel is located within a short walking distance from the Kumamoto station. From the JR bstation exit it is on the left, just beside the Bic Camera store next. There is also a streetcar/tram stop so near the hotel which you can use to explore the city touristy spots! Shopping is convenient as the Kumamoto AMU Plaza (see another Review) is 5-mins walk away. The lobby is quite spacious and I quite like the intimate setting and lighting. Check-in was fast and 3 lifts serve well with travellers + luggages. The room design is quite standard and we have requested for x2 single bed, the room size is respectable. Noted that they're still using the physical hard key and not the keycard type. Hottel provided some amenities and complimentary bottled water in the room, sufficient for us . The Hotel is very into Going Green, there will be no housekeeping within first 3-days unless requested upon. This may likely be the model moving forward, to cut wastages. We had our breakfast at the nearby Pronto. The Kitaoka Shrine is just about 400 metres nearby, opposite direction of JR station so we recommend to drop by if time permits. A good stay experience. J

Love, love, love this hotel!!! Staff are all very friendly & professional. Room is fantastic. The view from the corner room was very nice. Everything in the room is very well designed and thoughtful for travelers. Location is the best, right above JR station. The breakfast buffet was amazing. I will definitely stay at this hotel or look for this hotel chain in the future. The only suggestion is to make the sign for parking bigger. It took us a while to find the parking entrance.

ファミリールームに家族3人で泊まりましたが、とても広い窓で、お部屋も綺麗で広く、一歩お部屋に入った途端、全員がこのお部屋が大好きになりました。ベッドもお布団も気持ち良く、『雲のベッド』呼んでいました。お風呂場も洗い場と浴槽に十分なスペースがとってあり、とても気持ち良く利用出来ました。朝食のレストランもお洒落な空間で、お料理もバラエティーに富んで美味しく、パン好きな家族もとても喜び、ご飯好きの私も高菜ご飯を満喫しました。朝食料金も大変良心的で驚きました。家族全員が、『また絶対に泊まりたい』と言っています。