Hotel berhampiran Pilot Chiku Memorial Park, Kumamoto

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

hotel is a 1min walk from karashimacho tram station, right next to a huge 7/11 store. it is also a 5min walk from shimotori shopping street. room was nice and clean, drinks and amenities were free-flow from the lobby. toilet seat was heated which is a plus! the staff can speak basic english and are very helpful - they have a translation device too! entry to the ladies' onsen is password-protected which gave peace of mind. did not try the breakfast as it was on the pricier side, but overall the room was amazing and i wish i could have stayed for longer.

A lovely hotel to stay in close to Kumamoto Castle. The rooms are nice and clean with friendly staff who are very helpful. Bath areas on the 12th floor are also quite nice and have a range of offerings inside. Breakfast was included with the price we paid, however, all the food was a little tasteless, if paying for breakfast, it is easy to go downstairs and get something but I’d probably go somewhere else if paying.

Location is unbeatable and it’s great I can park the car in the hotel with very reasonable charge. As a gentle note, hotel car park only accept cash on the ground level. The onsen is really good and open till mid night, which is great. The room is comfortable and clean.

This hotel have several convenience stores nearby. And a shopping mall near the car park. I rented a three bed room. At first, the humidity of the room is relatively high, and have an air-con water dropping issue. Being told that this issue is normally in Japan since it is a raining season, but the staff assist to offer another room. The second offer room air-con is in trouble, which is not cool even turned to 16 degree. At last, we were upgraded to the slightly larger room with three beds (the third bed is still a sofa bed). The room is so clean, two beds are in double bed, the tv could used for Netflix and YouTube. I would say the organise of the staff is in a satisfy level. The shower supplies are in Kose, the water pressure is relatively good among four hotels I’ve been stayed in Japan for this trip. But there are only 8 car parking in this hotels, with the first in first serve policy. So, we couldn’t managed to have a car parking although I’ve been told in the comment box by trip.com. However, they have some collaborated car parking suppliers nearby with a discount coupons. It’s not really convenient for you if you just stay for one night. But for me, it’s more than acceptable.

I few steps away from the station. The building looks renovated from an older one by the inside facilities are up to standards. I always love the breakfast where they include local dishes and materials.

是日本很常見的便捷膠囊旅館。 乾淨整潔。淋浴間和洗漱台數量很充足。毛巾和一次性拖鞋每天提供新的。館內着裝在固定處按需取。一次性牙刷牙膏須刨和抗噪耳塞在前台自取。 房內不可飲食，可到館內吧枱旁公共區域，有微博爐。吧枱有自助販賣機器自行投幣換券，再給吧枱小哥哥製作酒飲。梅子酒+冰+蘇打很不錯。 不足之處，因為是膠囊旅館，隔音都不好，遇到沒禮貌的或者醉酒大聲講話的，真的會休息不好。

The location of this hotel is very convenient. Just take the airport bus to Sakuragicho Terminal. The upper floor of the base is a large department store, which sells clothing, food, housing, international brands, local specialties, etc. It only takes 6-8 minutes to walk through the Shinmachi Street shopping street. To the hotel, you pass by various shops and restaurants. The hotel is newly built and has a simple style. The lobby is fresh and comfortable. The staff are very polite and you can check in by yourself. The customer floor is bright and clean. The room area is about 20 square meters. It is equipped with 2 chairs and a small dining table for easy shopping and eating back in the room. The room is fully equipped with daily supplies. The best thing is that the room has independent air conditioning with cooling/heating provided! We stayed for 5 nights and both of us said we were really satisfied and liked it. Hope to stay again in the future!

Love this hotel!! Right next to JR station super convenient. Also beside a mall with a lot of food options. JR station has a market with convenient Stores too. Easy to get to anywhere with local lines. Service staff is super friendly and helpful, room is spacious and comfortable and clean and quiet. Beautiful japandi theme too. Will highly recommend!

部屋も広く家族4人で宿泊しましたが、コスパが良すぎます。 お盆時期で、混雑しており、フロントのスタッフが慣れていない初心者マークをつけていた方もいたので、説明は足りない部分もありました。別の時間帯に何度かフロントへ降りていろいろ聞きましたが丁寧に教えていただき、とても感じが良かったです。 快く子供の枕やタオルも貸して頂けたり、ウェルカムドリンクやかき氷のサービスもあり、有り難かったです。 混雑時は洗濯機が空かないので、乾燥だけコインランドリーへ行きました。時間帯によって駐車場が満車になるので、その点だけ注意が必要です。 今後もリピします。