Hotel berhampiran シマウマ舎, Kumamoto

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

2023年11月に２泊しました。熊本駅から市電で15分（￥180）、空港バスで特快で40分（交通事情で差異あり、￥1,000）でした。いずれも通町筋で下車。新規開業されたばかりで、建物もきれいでホテル下は飲食店街になります。ホテル界隈にも多数の飲食店が軒を連ねています。３Fにレセプションがあって、アメニティはそこで自由にとります（歯ブラシ、ひげそり、ブラシ等）。貸しパジャマ￥200と有料ですが、とてもリーズナブルなホテルと感じました。連泊の場合はタオルのみの交換です。朝食は時間がなく利用せず、１Fの焼き立てパンを利用しました。また横にテラスがあり、写真の通り熊本城が一望できます。部屋はタイプが８種類あるそうで、今回は靴を脱いでフローリングの１Kみたいな部屋でした。デスクワークにも向いており、Wifi環境にも問題ありません。もちろんバストイレはセパレートです。お湯の出具合、バスタブの排水も問題なしです。ベッドは畳の上に布団が敷かれており、寝心地も抜群です。面白いのは玄関入ってすぐに洗面所がある点です。隣に鶴屋（百貨店）があり、お土産各種、食材調達にも不便は感じませんでした。熊本へお出かけの際はお薦めできるホテルです。

Location is unbeatable and it’s great I can park the car in the hotel with very reasonable charge. As a gentle note, hotel car park only accept cash on the ground level. The onsen is really good and open till mid night, which is great. The room is comfortable and clean.

After Breakfast, The Staff Cleaned The Chairs And The Table, We Are Quite Happy And Impressed By The Love And Dedication!! Breakfast Spread Quite Good Too My Daughter Enjoyed The Salted Pickles (I Think That’s What Is Called Service is Really Good Too, And The Hotel Is Near The Top Rated TonKatsu Restaurant -The Food There Is Simply Amazing And Delicious And Near Bus Terminal

The hotel is situated next to a tram station but more importantly, within close proximity to Kumamoto castle and Sakura Machi, so sightseeing and grabbing dinner was no trouble. However, consider not travelling to this hotel with luggage on a tram since I found the experience quite gruelling. Trams in Kumamoto are not exactly designed for tourists carrying hefty luggage. The staff spoke very decent English in the realm of Japanese hotels. The rooms spotlessly clean and sizeable also in terms of Japan. The only downside is that there is no bathhouse but this is much compensated by the spacious bathroom with a roomy bathtub and a rainfall shower. All in all, the only thing you have to ponder upon is whether you would be travelling to this hotel with luggage on the tram. Otherwise, this is a perfect location to stay in Kumamoto! (A photo of the whole room is not uploaded since my friend is in it!)

良い所は交通の便が良い。駅から/へのバスは目の前に止まり、少し離れた所に電停もあります。 中心繁華街からは遠いけど歩けなくはない。バス市電を使えば更に便利。周囲に店は少ないけど、歩いてすぐに良い和食屋あり。 部屋は狭くて荷物整理には苦労します。ベッドの周りの足場だけ。机はたためる（それだけ狭い）鞄を広げられるのは入口への僅かな廊下スペース。 大浴場はこの手のビジネスホテルとしては普通、ユニットバスより快適だけど温泉宿ほどの良さは無し。 駐車場は併設の立体。雨でも濡れずにok。夜間は管理人が居なくなるので車の出入りも荷物の出し入れも不可。それで困るなら近くの駐車場を紹介されます。

Sure! Let's talk about a hotel that has both good and bad aspects. Keep in mind that this is a fictional hotel for the purpose of our conversation. The Good: 1. Excellent Location: The hotel is situated in a prime location, offering easy access to popular tourist attractions, shopping centers, and public transportation. 2. Friendly Staff: The hotel staff is known for their warm hospitality and helpfulness. They go the extra mile to ensure guests have a pleasant stay. 3. Comfortable Rooms: The rooms are spacious, well-maintained, and equipped with modern amenities. Guests can enjoy a good night's sleep in comfortable beds. 4. Delicious Food: The hotel's restaurant offers a wide range of delectable dishes, catering to different tastes and dietary preferences. Guests can indulge in a variety of culinary delights. 5. Impressive Facilities: The hotel boasts impressive facilities such as a gym, swimming pool, spa, and business center, providing guests with options for relaxation and convenience. The Bad: 1. Noise Issues: Some guests have reported noise disturbances from neighboring rooms or outside the hotel, which can disrupt sleep and relaxation. 2. Slow Wi-Fi: The hotel's internet connection can be slow and unreliable at times, making it inconvenient for guests who rely on a stable internet connection. 3. Maintenance Problems: A few guests have experienced issues with maintenance, such as malfunctioning air conditioning or plumbing problems, which can affect their overall experience. 4. Limited Parking: The hotel has limited parking spaces, causing inconvenience for guests who arrive with their own vehicles. Finding parking nearby can be a challenge. 5. Pricey Extras: Some guests have found the hotel's additional services, such as room service or laundry, to be quite expensive compared to similar establishments. It's important to note that every hotel has its strengths and weaknesses. When choosing a hotel, it's advisable to consider these factors and prioritize what matters most to you in order to have a satisfying stay.

구마모토역 바로 앞이라 기차를 타고 다른 도시로의 이동뿐아니라 시내의 이동에도 무척 편리했습니다. 또한, 역 바로 옆에 쇼핑센터, 마트, 식당 등이 있어 생활수품과 음료수를 사거나 식사를 하는데 불편이 없었습니다. 호텔 시설들 또한 깨끗하고 종업원들도 무척 친절했습니다. 호텔의 식당은 넓고 깨끗하고 큰 통유리창이 있어 무척 밝았으며, 떠오르는 아침 해를 바라보며 상쾌한 기분으로 식사를 할 수 있었습니다. 식사 메뉴는 뷔페식이었는데 화려하지는 않았지만, 있을 것은 다 있는 그런대로 괜찮았습니다. 조금 아쉬웠던 부분은 욕실 공간이 너무 좁다는 것입니다.

This hotel is located within a short walking distance from the Kumamoto station. From the JR bstation exit it is on the left, just beside the Bic Camera store next. There is also a streetcar/tram stop so near the hotel which you can use to explore the city touristy spots! Shopping is convenient as the Kumamoto AMU Plaza (see another Review) is 5-mins walk away. The lobby is quite spacious and I quite like the intimate setting and lighting. Check-in was fast and 3 lifts serve well with travellers + luggages. The room design is quite standard and we have requested for x2 single bed, the room size is respectable. Noted that they're still using the physical hard key and not the keycard type. Hottel provided some amenities and complimentary bottled water in the room, sufficient for us . The Hotel is very into Going Green, there will be no housekeeping within first 3-days unless requested upon. This may likely be the model moving forward, to cut wastages. We had our breakfast at the nearby Pronto. The Kitaoka Shrine is just about 400 metres nearby, opposite direction of JR station so we recommend to drop by if time permits. A good stay experience. J

Booked a corner room with view on both sides making the room even more spacious for 2 adults and 1 kid. Car park could be found easily with lift direct accessible from the hotel. Lobby was decorated very beautiful with polite welcoming staff. Regulating the use of washing machines could be better as most guests did not get back their clothing on time but overall this is a place where we will consider again definitely. Fully recommended. Book earlier as it gets full quickly during peak seasons.