Hotel berhampiran Takahashi Inari Shrine, Kumamoto

Near the historic site but not so near to the JR station. It was a rainy day so we had some trouble moving our luggage to the JR station. The hotel itself is good. Rooms are not big but its good enough. Onsen was very crowded after dinner but there were lovely treats prepared for us.

The hotel is quite new and clean. The only downside is the room is very small and we have problems organising our 2 luggages. The hotel should have put some consideration during design stage to the room layout for guests with 2 medium luggages. Parking is chargeable at 1200 yen daily.

After Breakfast, The Staff Cleaned The Chairs And The Table, We Are Quite Happy And Impressed By The Love And Dedication!! Breakfast Spread Quite Good Too My Daughter Enjoyed The Salted Pickles (I Think That’s What Is Called Service is Really Good Too, And The Hotel Is Near The Top Rated TonKatsu Restaurant -The Food There Is Simply Amazing And Delicious And Near Bus Terminal

Chambre correcte, salle de bain fonctionnelle, bon buffet de petit-déjeuner avec une multitude de choix convenant aussi à des non japonais. Exigences de chambre parfaitement respectées. Absence de parking dans l’hôtel . Les parkings situés en face sont hors de prix, mais la réception a des accords avec un partenaire situé un peu plus loin pour 1200 yens les 24 heures. A négocier avant séjour ou sur place. Je remercie les 2 personnes qui ont essayé de résoudre une demande de réservation de ferry, que je ne pouvais effectuer seul sur deux websites complètement en japonais.

A very nice, modern hotel in the heart of the Kumamoto shopping district - very convenient location, right at the cross section of the two major covered shopping thoroughfares. Check-in only at 3pm and is an automated check-in/check-out system. Staff are very helpful and friendly. At check-in, you are free to choose your amenities from a very wide selection, including bath salts, face cleanser, moisturizer, coffee, green tea, etc. There is a giant tv in the room. No bottled water is provided. The room offers a full robe (short yukata and pants!). The rooms itself are very modern and renovated. There are two Family Marts and a 7-11 within a block of the hotel, as well as many dining and retail options within short walking distance. It is about a 15 minute walk to Kumamoto Castle and a 30 minute walk to Kumamoto Station.

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

数回利用させていただいています。昔からあるホテルでやや古さは感じますが、清潔で落ち着いて過ごせるホテルです。朝のバイキングは10Fのレストランなので朝日を浴びた熊本城が目の前に見えます。バイキングも変わらず美味しかったです。「熊本ラーメン」があり、最終日に朝ラーをしてしまいました。 お部屋の広さ、ベッドの硬さも満足ですが、お部屋の明かりが少ないので、スタンドライトがもう一つ欲しいことと、バスルームの蛇口が温度設定ができるタイプだとありがたいかな。ということで星4つのしました。 落ち着いた感じで快適な時間を過ごせたので満足です

A lovely hotel to stay in close to Kumamoto Castle. The rooms are nice and clean with friendly staff who are very helpful. Bath areas on the 12th floor are also quite nice and have a range of offerings inside. Breakfast was included with the price we paid, however, all the food was a little tasteless, if paying for breakfast, it is easy to go downstairs and get something but I’d probably go somewhere else if paying.

部屋も広く家族4人で宿泊しましたが、コスパが良すぎます。 お盆時期で、混雑しており、フロントのスタッフが慣れていない初心者マークをつけていた方もいたので、説明は足りない部分もありました。別の時間帯に何度かフロントへ降りていろいろ聞きましたが丁寧に教えていただき、とても感じが良かったです。 快く子供の枕やタオルも貸して頂けたり、ウェルカムドリンクやかき氷のサービスもあり、有り難かったです。 混雑時は洗濯機が空かないので、乾燥だけコインランドリーへ行きました。時間帯によって駐車場が満車になるので、その点だけ注意が必要です。 今後もリピします。

It is our our first time to visit Kumamoto and I am so satisfied I chose this hotel. The room was so clean and spacious. I love the garden view too. The staffs were so nice and very accommodating.