Gyamfuaa Court Apartment

I regret to say that my experience at this hotel was a complete disaster. From my arrival in the early evening, the hotel was shrouded in total darkness, making it feel more like a ******* house than a welcoming place of rest. Finding an entry point was another challenge. Despite multiple entrances, none were marked or accessible, leading to a time-consuming and frustrating start to my stay. After twenty long minutes, I was forced to call them to gain access. Despite having a credit-card guaranteed booking, it was a shock to find that they were not expecting me. The check-in process was nothing short of exasperating. There was no reception and the single staff member who attended to me took an inexplicable ninety minutes to complete the process. I was left baffled and exhausted by the inefficiency. My disappointment continued when it was revealed that their credit card terminal was out of order. I offered a cash payment in dollars, hoping to simplify matters, but the hotel staff took this as an opportunity to cheat with an outrageous exchange rate - a 20% difference! This dishonesty forced me to insist on credit card payment or a fair exchange rate if paid by cash. There were lot of other issues - they did not switch on internet - I had to find out hidden router. Sensor placed at the high ceiling was beeping every 30 seconds due to low battery. There was no hot water, so that I had to wait hours for it to heat to be able to take shower. Further confusion arose over my breakfast order. Despite having placed and paid for my breakfast in advance, the staff claimed that I hadn't ordered breakfast. Having to prove that I had indeed paid for breakfast was another unnecessary frustration. I had ordered breakfast for 7:30 AM as I needed to leave 8:00 AM as latest. I was rudely awakened at 6:30 AM to pay by credit card as their terminal was now miraculously working. The breakfast was not served on-time - and none was answering any phone number. It arrived 7:58 AM leaving me 2 minutes to eat and looked totally unappetizing. Despite Ghana's reputation for hospitality, the manager's attitude was astonishingly arrogant and anti-client. All in all, this was a dreadful experience, and I strongly advise other travellers to seek accommodation elsewhere.