Block A, LOMO Apartment, Colorful Yunnan First City, Chenggong District, Kunming, Yunnan, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.6/5
Bagus
1431 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.6
Perkhidmatan4.6
Kebersihan4.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(1431)
Ulasan positif(1391)
Ulasan dengan gambar/video(557)
Bilik yang besar(154)
Penyambut tetamu yang peramah(93)
Mudah untuk pergi membeli-belah(49)
Penebatan bunyi yang bagus(28)
Pemandangan laut yang cantik(21)
Perkhidmatan penghantaran ulang-alik(17)
Berdekatan dengan stesen kereta api(16)
Ulasan kurang baik(40)
W
Setengah Senja Awan Menuju Kotak Kejutan Apartmen Petang
Menginap pada Nov 2024
Solo
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Dis 2024
Clean and organised hotel room! Highly recommended!
I like that the hotel includes shampoo, conditioner, shower gel, hair dryer, weighing scale, disposable slippers. All the basic amenities expected from a hotel are available. The reception offers free bottled water too. The wall sockets have USB ports.
There is no fridge in the room… the temperature is already very cold.
Terjemah
Jawapan daripada Pihak Penginapan: [🌹毗鄰昆明南高鐵站,出行便捷🌹]感謝您對小朵的熱情好評與支持!小朵將一如既往的保持卓越的入住環境和貼心服務,讓您賓至如歸,感受到如家一般的温馨。期待您的再次光臨,祝您來年諸事順遂、祉猷並茂。
Pengguna Tanpa Nama
Guiyun · Tianji Preferred Big Bed Room
Menginap pada Nov 2024
Solo
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Jan 2025
Clean and comfy hotel. The room is also very spacious. The staff was also friendly.
Terjemah
Jawapan daripada Pihak Penginapan: [🌆滇池與幾大商圈,造就絕美城市夜景🌆]哎呀媽呀,收到親親的好評以後頭也不疼了,眼也不花了,又能繼續幹活了!🌹感謝親親對小朵的支持,我在滇池湖畔期待您的下次光臨~
The hotel is far away from all the main spots. There is not much to discover in this area. The room was spacious though. We had to request a third towel and the cleaning service did not come once in 3 days.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,We sincerely appreciate you taking the time to share your feedback about your recent stay with us. We're very sorry to hear that you were disappointed with several aspects of your experience.We understand your frustration regarding the hotel's location and the lack of nearby attractions. While we can't change our location, we'd like to offer some suggestions for future visits. Our front - desk staff is always available to provide information on local transportation options that can easily take you to the main spots. There are also some hidden gems in the area that our team can recommend, which might not be as well - known but are worth exploring.We're glad that you found the room spacious, but we deeply apologize for the issues with the towels and the lack of cleaning service. This is not up to our usual standards. We have spoken to our housekeeping team to review and improve our procedures to ensure that such oversights do not happen again.We value your patronage and hope that you'll consider giving us another chance in the future. We are committed to making your next stay with us a more enjoyable one. Please feel free to reach out to us directly if you have any further comments or suggestions.Best regards,
Pengguna Tanpa Nama
Setengah Senja Awan Menuju Kotak Kejutan Apartmen Petang
Menginap pada Okt 2024
Solo
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Nov 2024
This place is really nice. It's really clean and spacious, the amenities are great too.
Terjemah
Jawapan daripada Pihak Penginapan: [🥢毗鄰花千坊,絕味吃食🥢]感謝您選擇了小朵,非常開心能收穫您的五星好評!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有獨特而温馨的回憶,希望小朵會是您回憶裏最温馨而獨特的那個!小朵在七彩雲南期待您的再次歸來。
Anna
Guiyun · Tianji Preferred Big Bed Room
Menginap pada Dis 2024
Melancong bersama rakan
1 ulasan
3.7/5
Disiarkan pada 8 Jan 2025
The general experience is positive and the room was new and clean.
Terjemah
Jawapan daripada Pihak Penginapan: [🌉七彩雲南第壹城近在咫尺,大型商圈內容豐富🌉]感謝您對小朵的好評與支持,看到您如此走心的點評甚是欣慰,肯定的話語讓我們的堅持有了意義,我們將不斷提升服務品質迎接每一位遠道而來的你。
Pengguna Tetamu
Guiyun · Tianji Preferred Big Bed Room
Menginap pada Dis 2023
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Jan 2024
nice!
Terjemah
Jawapan daripada Pihak Penginapan: [🌅昆明滇池絕美日落🌅]非常感謝客官的五星好評,感謝您對小朵的支持與鼓勵!我們致力於專業、品質、優質服務為您提供更好的體驗,您的滿意就是我們前進的最大動力。期待您的再次光臨,祝您生活愉快~
Jawapan daripada Pihak Penginapan: 尊敬的客人,看到您的反饋,我們既震驚又羞愧,這與我們努力營造的優質服務相差甚遠,實在萬分抱歉。未提前溝通就為您升級房型,還存在麻將桌未清理乾淨的情況,這是嚴重的工作失誤,我們已對相關員工嚴肅批評,並重新梳理換房流程,保證以後換房一定提前徵得客人同意,且確保房間整潔。早餐的問題更是我們的失職,牛奶品質不佳、饅頭冰冷、調料不全,讓您沒能享用早餐,我們已對廚房團隊進行整頓,優化食材採購,嚴格把控食品質量,加強早餐製作和保温環節的管理,保證提供豐富、熱乎、美味的早餐。我們深知這次給您帶來了極不愉快的體驗,尤其是您初到昆明,我們卻讓您留下了糟糕的印象,為表歉意,我們願意為您本次住宿提供全額退款,並且誠摯邀請您下次再來昆明時,免費入住一晚,我們一定以全新的面貌接待您,讓您感受我們的誠意與改變。再次向您致以最誠摯的歉意,希望能得到您的諒解 。