Ulasan Gefei Hotel (Kunming Railway Station Branch)

Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for taking the time to share your detailed and positive feedback. We're thrilled to hear that you appreciated our prime location, just a 10 - minute stroll from Kunming Railway Station, and found our rooms clean and spacious. It's always a pleasure to know that our staff's friendliness and helpfulness left a good impression on you. Also, we're glad you made use of our free self - service laundry facility.We understand your concern about the absence of a bidet in the toilet. Your feedback is incredibly valuable to us, and we'll definitely consider this for future improvements. We're glad that despite this, you still found the rest of your stay perfect and loved the advanced technology in the room.We hope to have the opportunity to welcome you back in the future and provide you with an even more enhanced experience. Safe travels!

Jawapan daripada Pihak Penginapan: Dear guest, seeing your 5-star review makes us as happy as if flowers were blooming in our hearts! We are deeply honored to learn that your midnight arrival was greatly helped by our convenient location. We are also glad that you are satisfied with our friendly and caring staff, beautiful room decoration, and comfortable bedding. Just as you chose us, we also cherish every guest like you. Looking forward to meeting you again. Gefei Hotel will always be a warm home on your journey!

Jawapan daripada Pihak Penginapan: Dear guest,We sincerely appreciate you taking the time to share your feedback. We're deeply sorry to hear that you were disappointed with our breakfast, especially the hardness of the youtiao. We've immediately informed our kitchen team to rectify this issue and ensure a better quality of food offerings.Regarding the location, we understand the inconvenience during peak hours to the shopping area. While we can't change the geographical location, we're exploring ways to provide alternative transportation options or travel tips to help our guests navigate more efficiently.On a positive note, we're glad you found our AI chatbot smart. We aim to offer a blend of high - tech and high - touch services to enhance our guests' experience.We hope you'll give us another chance to serve you better in the future. If there's anything else you'd like to share, please don't hesitate to contact us.Best regards,

Jawapan daripada Pihak Penginapan: Dear guest,Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our great location and clean rooms. Your kind words about these aspects are truly encouraging to our team.However, we're deeply sorry for the inconvenience caused by the noise from the door sensors in the morning. We understand how disruptive this must have been to your sleep, and we take this issue very seriously.We've immediately launched an investigation to identify why the doors were left open, and we'll be implementing stricter measures to ensure this doesn't happen again. This may include additional staff training on the proper use of the door systems and more frequent checks during the morning hours.We value your comfort and experience at our hotel above all else. If there's anything else we can do to make up for this disruption, please don't hesitate to let us know. We hope that you'll consider giving us another chance to provide you with a truly peaceful and enjoyable stay.Thank you again for your feedback, and we look forward to welcoming you back soon.Best regards,

Jawapan daripada Pihak Penginapan: Dear guest, we're absolutely thrilled to receive your wonderful feedback! It's fantastic to know that you appreciated our great location, friendly staff, clean rooms, and the nearby eateries. We take pride in providing such a pleasant experience for our guests. Your kind words are a huge motivation for us. We can't wait to welcome you back on your next visit. Have a wonderful day!

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for choosing Gefi Hotel and for taking the time to share your wonderful experience with us. We are delighted to hear that our location is strategic for those who need to take the train, and that you found the room to be clean and equipped with smart home facilities that even the kids enjoyed.It's always a pleasure to see guests having fun with our voice control features, and we're glad to know that your stay on the third floor was quiet and undisturbed. Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable environment for every guest.Thank you once again for your valuable feedback. It means a lot to us and will definitely help us continue to improve our services. We look forward to welcoming you back in the future and providing you with even more memorable experiences.If you have any further needs or suggestions, please feel free to contact us. We're always here to help and make your stay even better.Wish you all the best and hope to see you again soon!Best regards,

Jawapan daripada Pihak Penginapan: Dear Guest,Hello! Thank you very much for choosing Gefei Hotel and sharing your stay experience with us. We are extremely honored to receive such a detailed and positive review from you, which is a great encouragement and acknowledgment for us.The excellent location of our hotel, adjacent to the high-speed railway station, undoubtedly provides great convenience for our guests. We are delighted to know that our team was able to serve you with friendliness and helpfulness, which aligns with the service standards we always strive for.Regarding the room, we are pleased to hear about your satisfaction with the spaciousness and the children's enjoyment of the voice-controlled smart home system. Although the exterior of the hotel may not be flashy, we have always been committed to ensuring the completeness and functionality of the internal facilities to provide you with a comfortable and practical accommodation environment. Meanwhile, we are also proud of the room's sound insulation and air quality management, which brought tranquility and comfort to your stay.We have taken note of your valuable suggestions and will immediately proceed with improvements. Regarding the size of the sink, we will consider upgrading it in the future to reduce water splashes. Additionally, regarding the demand for washing machines and dryers, we will evaluate the performance of the existing equipment and consider increasing capacity or optimizing the usage process to reduce guests' waiting time.Thank you once again for your precious feedback and high recommendation. We look forward to serving you again in the near future and continuing to provide you with an even better stay experience.Wish you all the best!

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for choosing Gefei Hotel and leaving us such a wonderful review! We are extremely honored to know that you were satisfied with our hotel's novel smart facilities and excellent location.Indeed, our hotel is committed to integrating modern technology with a comfortable stay experience, hoping to bring guests a more convenient and intelligent accommodation enjoyment. At the same time, our proximity to Kunming Railway Station provides great convenience for your travel, with just a 5-minute walk, which undoubtedly saves valuable time for your itinerary.We are deeply honored to have provided you with a warm and comfortable place to rest, especially considering you arrived late at night and had an early morning train to Lijiang. Your satisfaction is our greatest pursuit and the driving force for our continuous improvement.Thank you again for your affirmation and support! We look forward to continuing to provide you with excellent service and a comfortable stay experience in the future. If you have any suggestions or needs, please feel free to contact us, and we will sincerely serve you.Wish you a pleasant journey and all the best!

Jawapan daripada Pihak Penginapan: “尊敬的賓客，非常感謝您對我們格菲酒店的詳盡評價！得知您對我們的地理位置、房間設施、服務態度以及早餐都給予了高度評價，我們深感榮幸和欣慰。確實，我們酒店緊鄰火車站，步行僅需10分鐘即可到達，為您的出行提供了極大的便利。房間寬敞明亮，設施齊全，旨在為您打造一個舒適、温馨的住宿環境。雖然我們的服務員在英語口語方面還有待提高，但他們的熱情和真誠一定讓您感受到了家的温暖。關於早餐，我們很高興您喜歡我們的奶酪風格早餐，我們會繼續努力，為您提供更多樣化、更美味的餐點選擇。同時，感謝您指出Trip.com上地圖訊息的不準確之處。經我們查詢,酒店地圖訊息顯示為永平路7號, 官渡區, 關於酒店名稱，VX確實是我們格菲酒店的標誌，但格菲酒店才是我們公司的正式名稱。我們會在未來的宣傳和推廣中更加註意這一點，避免給賓客帶來困擾。再次感謝您的認可和支持！我們會繼續努力，不斷提升服務質量，為您和更多賓客提供更加優質的住宿體驗。期待您下次光臨格菲酒店，讓我們一起創造更多美好的回憶！”

Jawapan daripada Pihak Penginapan: Dear Guest,Hello!Thank you very much for choosing Gefei Hotel again and leaving us such a highly praised review. We are extremely honored and delighted to know that you were satisfied with our hotel's environment, decoration, room facilities, and the service provided by our staff.We have always been committed to providing guests with an elegant, comfortable accommodation environment, as well as attentive service. Your recognition and recommendation are the greatest encouragement for our work.Thank you once again for your trust and support. We look forward to your next visit and will continue to strive to provide you with an even better and more convenient stay experience. Wishing you a pleasant journey and all the best!

Jawapan daripada Pihak Penginapan: 尊敬的賓客，您好！收到您如此熱情洋溢且高度評價的反饋，我們整個團隊都感到無比的驚喜與激動。您的滿意與認可，是對我們所有努力與付出的最大肯定。首先，關於酒店位置，我們非常高興能夠緊鄰昆明站，為您的出行帶來極大的便利。我們深知地理位置對於旅客的重要性，因此特意選址於此，希望為您的旅程增添一份輕鬆與便捷。在房間設施方面，我們一直致力於為賓客提供舒適、便捷的住宿體驗。看到您對我們的房間清潔度、設施配備（包括冰箱和洗衣房）以及露台設計都表示滿意，我們感到非常欣慰。這些設施的配備，正是我們希望為賓客打造温馨、舒適住宿空間的具體體現。同時，我們也非常感謝您對我們工作人員的認可。我們的團隊始終秉持着“以客為尊”的服務理念，用心傾聽每一位賓客的需求，力求在每一次互動中都展現出最真誠、最專業的態度。看到您對我們的服務表示滿意，我們感到無比自豪。此外，您對我們餐廳的飯菜也給予了高度評價，這讓我們倍感鼓舞。我們的廚師團隊致力於將地道的美食與創新的烹飪技藝相結合，為賓客帶來獨特而美味的用餐體驗。看到您喜歡我們的菜品，我們感到非常高興，並將繼續努力提升餐飲品質。最後，我們衷心感謝您將我們酒店列為在中國3周旅行期間住過的最好的酒店之一。這樣的評價對我們來説是無比珍貴的榮譽，也是我們不斷前行的動力。我們承諾將繼續保持併發揚我們的優勢，為您提供更加優質的服務和住宿體驗。再次感謝您的認可與支持，期待您下次光臨格菲酒店，讓我們有機會再次為您服務。祝您旅途愉快，生活幸福！

Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for your high praise of Gefei Hotel. Upgrading your room is our hope to enhance your stay experience. Ensuring the cleanliness and tidiness of toilets and amenities is a standard that we have strictly implemented all along. The hotel's superior geographical location, which is within walking distance of Kunming Railway Station, is also one of the results of our careful site selection. Your satisfaction is the greatest affirmation of our work. We will continue to maintain and continuously optimize. Looking forward to your next stay and providing you with better service.

Jawapan daripada Pihak Penginapan: Hello, thank you for your evaluation of the hotel. The location advantage and the clean and comfortable room you mentioned are the basic standards that we have been striving to maintain. Regarding the deficiencies in service, especially the failure of the counter to provide a bottle opener, we have sorted out and optimized the relevant service processes. We will strengthen the training of employees on borrowing services for various items to ensure that we can provide help in a timely and effective manner when guests have needs. We will continuously improve and strive to improve service quality to provide you and other guests with a better stay experience. Looking forward to seeing our changes when you stay next time. Wish you a happy life!