Ulasan Empark Grand Hotel Kunming

Incredible breakfast with dozens of things to choose from in a beautiful dining room with large glass windows overlooking a garden. Staff were very eager to help, though only the concierge spoke good English. The room was very large with a good bed and large bathroom. Very clean and comfortable. As with other hotels we visited in China, we occasionally smelled some cigarette/cigar smoke in the (non-smoking) room or in the hallway outside the room.

Nove location near metro, large room,. Breakfast is Special very large variety, from western to northern and southern chinese cuisine. Helpful when asking for a carton box it was delivered with a few minutes with tape and scissor.

Staff were supportive and have tried to help me as possible as they could.

updated facilities

There is a mall near by, so this was good as we had many places to eat. The kids had fun at the pool. The room was clean and the power tap help to charge many devices at once.

酒店地理位置好，靠近地鐵，購物中心，停車場大，停車方便，大堂華麗，很漂亮，酒店禮賓員6220服務熱情周到，主動幫忙提拿行李，前台服務也很熱情，前廳部6220主動送到房間，幫忙開門放行李物品，好評！

一如既往的好！地理位置交通這些不用説，住很多次了，出差首選酒店。這次入住負責接待我的小王管家服務不要太好，還沒入住就提前打電話問好了我的需求和對房間要求，入住期間服務很也細緻到位，還專門給準備了歡迎水果，讓人舒心滿意👍絕對的物超所值！

酒店以前出差經常都過來，好久沒有來了，這次到昆明出差又來住了，一如既往的好。酒店值班經理小朱經理服務很好，每次入住都會提前聯繫他，每次都會提前安排好房間，對我的喜好及特殊要求都安排的很好，服務真的太好，每次來像回家一樣，對酒店的服務表示點贊。

房型是很晚入住升了最高房型 小姐姐們的細節都做的很到位很有禮貌 打電話續房什麼的處理方式感受好，哦對了 就是吹風機老是壞 或者過熱自動斷電 頭髮濕着繼續等阿姨拿新的

酒店大堂豪華，位置好，環境優美，附近就有地鐵，酒店停車場大，方便停車，購物中心就在旁邊，大廳簡潔，大氣，酒店的服務很好，很熱情，笑容很甜美，特別是大堂經理馬小姐，態度很好，業務熟練，耐心，熱情，態度親切，房間住得也很舒服，禮賓服務態度也很好，周到禮貌，很不錯！

房間設施很好，乾淨衞生，酒店的服務也很周到。 特別感謝小王經理，入住前提前聯繫，瞭解到我的情況以後安排升級了房型，入住過程中也一直關注入住體驗。很滿意的一次入住

位置好，靠近商場，早餐豐盛，客房乾淨，價格實惠，前台大堂服務特好，退房時間可以晚到下午2點，五雨小姐姐，對客人温文爾雅，體貼入微，客房有什麼問題她都會第一時間解決，甚是感激，窮於＊無語＊表達！

酒店環境很好住了很多天了，酒店工作人員服務細心，早餐種類很豐富周邊設施齊全，地理位置好交通方便，房間很大很舒服，前台小王服務很好還給送了水果，點贊

就一條：客房間需要重新裝修了。大堂、前台、人員水平，公共區域，觀光電梯都是準5星！那種上海老牌酒店的準五星。早餐品類足夠多但品質中等3星比歡朋桔子之類種類多，適合旅行團接待。