Ulasan Best Western Kutaisi

A really excellent hotel with very caring staff that were always willing to help and nothing was too much of a problem. Would recommend to anyone!

Das Hotel hat mir jemand aus einer Georgien-FacebookGruppe organisiert.  Ich bin ohne Buchung mit meinen erwachsenen Kindern hin und habe ein 3 Bettzimmer problemlos bekommen. Der Emfang ist freundlich gewesen und die junge Frau konnte sogar ein wenig Deutsch.( Was wir nicht erwarteten und dementsprechend überrascht waren.) Wir bekamen eine ,,Suite". Ein geräumiges Bad. Ein großes Zimmer, das durch eine Wand  mit Durchgang in 2 Zimmer geteilt war. Ein Ankleideraum mit Schrank. Die Betten waren bequem, alles war sauber und frisch. Das Frühstück ist typisch georgisch, aber ausreichend. Nur für die Obstesser und Fischliebhaber  wird es in Georgien beim Frühstück schwierig.

Had a great stay at Best Westen Kutaisi.The staff is very hospitable and kind. The rooms were very tidy and clean, overall we had a great time in the hotel and by the way restaurant menu is very diverse and has a beautiful view of the city. In the whole hotel is a very good atmosphere.

Best Western Kutaisi, a hotel of dreams. A night mare though. But still a dream. On arrival (2 am) the first room was dirty. The second room was incredibly small, had the thermostat set to 27 degrees, broken toilet and the third room did not have a king bed, as promised. Decided to stay in the sauna and to sort things in the morning. The whole process took 90 minutes, not what you want when you get off a long and delayed flight. The next morning I spoke with the front office manager, she offered an upgrade to a suite and complimentary dinner. I accepted. In the evening I went to bed. I noticed the room was in need of renovation. The next morning I took a closer look. The room was filled with mold and fungus. I spoke with the manager and demanded a full refund that was granted. Unfortunately I came back home with a nasty respiratory infection. I informed the manager, he did not even answer that part of my email. The rooms that I stayed in are below every standard one would expect. Housekeeping is very poor. Hygiene below acceptable level. Soundproofing non existent. The suite room was a health and safety hazard. The hotel promised to take action. My recommendation? Avoid at all cost. Don't be fooled, this is not a hotel with an international standard.

I had the great fortune to be able to visit beautiful Kutaisi, where I stayed here at the brilliant Best Western Kutaisi. My flight was very, VERY late, and I didn't arrive at the hotel until 03:00! This was no problem for Beka, the front desk professional who warmly greeted me with a smile. I stayed in Room 103, and it was beautiful. Everything was absolutely spotlessly clean and inviting. The room was modern, meticulously appointed with 5-star amenities. Robes, thick and oversized towels, a very modern and brilliantly functional shower system, slippers and a comfortable bed were most welcome. The breakfast was also extensive and freshly prepared, with classical continental selections, as well as absolutely delicious Georgian delicacies including fresh cheeses and desserts! Special thanks to Lika for her attentive and professional service. The rooftop area is not to be missed, with incredible views and delicious food and drink services. There were spaces both inside and outside on a meticulously maintained open and expansive sitting area which featured stunning views of the city, the river, the Soviet-era mountain gondola, and the massive mountain range near the city. Special thanks to Reži, Diana, Natia and General Manager Vako for such a wonderful stay. The location is top center, and the service is top quality. I look forward to my next visit to this wonderful hotel and the beautiful city of Kutaisi.

Good location price and facilities. Breakfast ok not bad. Temperature in room good too

Очень хороший отель в самом центре, хороший завтрак, хорошее состояние отеля

酒店在小鎮中心，下午的時候停車有點費勁，晚上車稍微少點，換到了酒店門口，走路去教堂等景點方便

Beautiful hotel close to the river

地段就是很好，樓下就是白橋，服務很好，旁白路邊就可以停車，但位子不是很多，早飯就比較一般，房間略小了點

這是幫朋友定的酒店，非常失望 首先，酒店前台一個男士非常不專業，工作時間不在前台，反而在酒店外和他的男性朋友親密聊天;確認訂單確認好久，溝通非常不順暢，對於當天生日且入住的顧客連生日快樂都不會説；第一次我們房卡刷不開門，我們下來折騰重新設卡，他沒有表示任何道歉。 其次，看到我們一行提着大行李，沒有任何引導;我們開車過來，對於泊車位沒有任何指示; 再次，房間很小，也就國內漢庭的配置，大行李箱都放不下;這麼小的房間居然很不合時宜地放了兩個很大的根本用不着的凳子; 最後，馬桶太高了，我理解本地人腿長，但是我們也去過全球其他地方，馬桶都是標準高度，這個設定真是非常奇怪。 總之，這個服務完全配不上它的價格

庫塔伊西本身就很美，這家酒店的露台更是景色絕佳。喝點酒，鬧一鬧，一早再去教堂，很不錯。

The hotel has great location. Kutaisi does not have any hotel more than 3-star hotel and among them, The Best Western is perhaps the only one which is part of a chain. So be advised that you dont have much choice. As a result, what you get is comfortable bed and proximity to the centre of the town. That's it. The rooms are old. I stayed in #102. The bathroom has wheelchair assisting set-up making it uncomfortable for young family like mine. The roof in washroom was damp. The carpets have not been changed ever since the hotel started. The roof top restaurant has basic food option. The breakfast option is very limited. No other option than espresso and americano, not even capuccino. There are no disposable cups. There is no concept of creamer.

Lage: Direkt an der weißen Brücke und somit direkt im Stadtzentrum gelegen. Parken kann man vor dem Hotel und ein Supermarkt ist auch nur 3 Min. zu Fuß entfernt. Zimmer: Das Zimmer entsprach vollumfänglich dem westlichen Standard, für ein Best Western Hotel sogar eher etwas überdurchschnittlich. Die Möbel machten einen neuen Eindruck auf mich und wirkten keinesfalls abgewohnt. Frühstück: Absolut ok, es gab alles, was es in Deutschland in 3 oder 4 Sterne Hotels auch gibt. Wenn man bestimmte Eierspeisen möchte, muss man danach fragen und erhält jene auch. Sonstiges: Die Dachterrasse war genial. Schöner Blick über die Stadt und den Fluss. Die Kellnerin sprach (für Georgien) gutes Englisch und das was sie offensichtlich nicht verstand, überspielte sie mit Ihrem Charme. Fazit: Da Batumi ja für Europäische WizzAir Touristen das Einfallstor in Georgien ist, kann ich das Hotel vollumfänglich empfehlen. Hier erhält man den Standard, den man auch von zu Hause gewohnt ist.