Ulasan The Maples Niseko

Absolutely beautiful and location is convenient. Just found it odd they don't provide bath robes 😅 Anyway, special shout-out to Yuri / concierge. She was extremely friendly and helpful!

This was my third stay at The Maples, and I couldn't have enjoyed it more. This time I came with just my boyfriend instead of with family, so handled most of the logistics myself. I really relied on help from the staff and The Maples, before, during and after my trip! Even a month before my trip, I got a lot of help with transportations, ski passes etc through emailing with the staff, who were always so prompt to reply and very friendly. During my stay, they also helped me a lot with dinner reservations etc. Every request or question I had was met with a friendly smile. Of course, I enjoyed the location again immensely. It was great to be able to walk to many of the stores and restaurants, and to also ski in and out. This time I also rented a car and parking at the Maples was always available and easy. The hotel was always bright and clean. My onlyyyy complaint if I had to mention was that my room did not have black out curtains... so I was woken up pretty early every morning by the natural sunlight!! But, this actually helped me to get up there on the slopes bright and early, so a perk after all!

Nice hotel / No amenities.

大門靠hirafu的主街，另一側的門靠雪道，真正滑進滑出，剛到的時候會有工作人員開車接站，整體來説很方便，酒店裡還有兩個餐廳，可惜都還沒嘗試

地理位置非常好，去超市和雪場都很近。酒店也很新，乾淨整潔，前台服務很好。

ski in ski out 的首選！

地點非常好，滑雪很方便！餐廳水準也非常好

非常完美的酒店

Very good experience, excellent service all staff was very helpful n welcoming, room was great well equiped, location fantastic.

The Maples has been a great discovery after few years in different hotels: this service apartment solution is just perfect for a ski holiday with family giving us more space greatly decorated and flexibility having a nice kitchen and washing / drying machine. The location is amazing directly on slopes and near the shopping area. Special thank you to the staff , Katie, Yuri, Sunday, and Joanne, all very nice and helpful! See you next year... booked already!

The Maples was a great choice, studio room was vey spacious with all the amenities needed and plenty of space to relax in between ski sessions. Ski lockers and run 5m from the back door was truly ski in/out. Centrally located in upper Harifu. Will definitely be back

Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko

Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.

The Maples at Niseko is a superbly run hotel. It’s conveniently located and easy to walk to the gondola/ski lessons/supermarket/cafe and restaurants. In addition they offer a free service to drop and pick up so we never had to walk with our ski gear or of the weather was very cold! Staff is very friendly and go the extra mile to help. The place is run very efficiently and adds it a fun and relaxing holiday. It’s a ski in/ski out facility too. The concierge desk is very helpful with information and bookings and helped with all our requests. Rooms are tidy and well maintained. Will definitely return!