RyanGilleland
27 Jun 2024
We stayed at Nayara Springs for a week for our 10th Anniversary. The staff was so incredibly amazing, nice, and helpful. Our coordinator, Mariangel, went above and beyond to make our stay at this resort one that we will remember forever. I cannot say enough great things about everyone we encountered during our stay, they all put in so much effort to care for their guests and it shows. We've never experienced anything close to the level of hospitality the employees at Nayara displayed at any resort or hotel we've stayed at in the US. Truly an amazing place staffed with the best people you'll ever meet. We stayed in villa 32, which had an amazing view of the Arenal Volcano from the back patio. The villa was incredibly comfortable, and the furnishings were all top-notch. We tried almost every restaurant on the property, and they were all simply amazing. The food is all fresh and was prepared to perfection. We especially enjoyed breakfast in the mornings from Mis Amores. The Avocado Toast was to die for and was a great way to start the day. I definitely recommend doing a night at Besame Mucho if you go. The experience of having a private chef and server in a quiet, romantic rainforest setting was fantastic. It was well worth the cost of the dinner. The turndown service in our villa was something else. Almost every night we had something special waiting on us when we returned from dinner; from complimentary bottles of champagne and wine, to chocolate covered strawberries, to personalized cards, and even a complimentary experience of our choosing (we chose to do the Wine Flight experience), they really went above and beyond and it made our stay so amazing. We enjoyed an amazing spa treatment on one of our days. The staff at the spa were among the best we've ever experienced. During our treatment, some guests in the gardens started playing music really loudly which interrupted the quiet sounds of the rainforest. Nothing that the spa could control, but without us even saying anything they gave us a generous discount on the service as an apology for the music, which again wasn't even something that they could control. We also enjoyed two excursions coordinated through the resort. One was a trip to the hanging bridges and the other was a lava walk hike. Both of these excursions were amazing and fun. Our guides were incredibly knowledgeable and personable and made the experiences so much better than if we had tried to just go on our own. Definitely take advantage of these options if you stay and want to get out and adventure. The property is built on the side of a mountain, essentially. So, there is a steep grade to most of the property. Luckily, they do offer complimentary golf cart service that will pick you up wherever you are on the property and take you wherever you want to go. We opted to walk most of the time we were there, but for anyone who can't get around as easily, having the option to have a cart to help you get around is nice. We saw a
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