Pengguna Tetamu
27 Ogos 2024
I have mixed feelings. The hotel is centrally located, and there are some great hotel staff who were helpful, and the hotel's restaurant and waiters/waitresses were wonderful. The rooms are OK and the hotel atmospheric. A few things were bothersome: 1. We asked for neighboring rooms for us and our kids and this request was made months ago, so I wish they honored our request. They did not, for both our initial check-in, and our subsequent visit after we did Uyuni. 2. The last person who checked us out claimed that my wife's make-up had rubbed onto the bathroom towel, and as a result they were unusable. These make-ups always wash off, but they charged us $20 to replace them right away (they did not even attempt to put it in laundry). This is something we've never encountered ever before, and seems like a scam to make a quick buck (we even offered to leave a CC # so they can charge it after they at least give laundry a try, but the person at the front insisted on cash upfront). It clearly wasn't worth a fight, so he got my $20, but lost my vote.
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