Kawasan Marina, Jl. Soekarno Hatta, Labuan Bajo, West Manggarai Regency, East Nusa Tenggara, 86711, IndonesiaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Hebat
237 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.3
Perkhidmatan4.4
Kebersihan4.6
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Atur mengikut:
Semua ulasan(237)
Ulasan positif(227)
Ulasan dengan gambar/video(107)
Pemandangan laut yang cantik(40)
Terlalu bising(34)
Mudah untuk pergi membeli-belah(16)
Kolam renang yang bagus(9)
Terletak di pusat bandar(9)
Makanan yang lazat(8)
Lokasi yang strategik(8)
Sesuai untuk perjalanan perniagaan(7)
Ulasan kurang baik(10)
Armine
The Signature
Menginap pada Dis 2024
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Feb 2025
Hotel is definitely worth it. The view is great, staff is friendly and helpful, food is tasty)
Terjemah
Jawapan daripada Pihak Penginapan: Dear Armine,Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Meruorah Komodo Labuan Bajo. It’s fantastic to know that you enjoyed the stunning views, the friendly and helpful staff, and the tasty food.We truly appreciate your feedback and look forward to welcoming you back for another memorable stay!Warm regards,Meruorah Komodo Labuan Bajo
Pengguna Tanpa Nama
Bilik Double Pemandangan Laut(the signature)
Menginap pada Nov 2024
Melancong bersama rakan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Jan 2025
Room is clean and staff is very friendly as well but overall it doesn’t feel like a 5-star hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Sunny greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your feedback. We are pleased to hear that you found your room clean and that our staff was friendly. However, we regret that your experience did not fully meet the expectations of a 5-star hotel. Your comments are valuable to us, and we will take them into consideration as we continuously work to enhance our services and facilities. We hope to have the opportunity to welcome you back and provide you with a truly exceptional experience in the future. Thank you for choosing to stay with us.Kind regards,Meruorah Komodo Labuan Bajo
Pengguna Tetamu
bilik twin dengan pemandangan laut(the signature)
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Dis 2024
Amazing place, stunning view, the staff were very helpful and friendly. Strongly recommended.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Sunny greetings from Meruorah Komodo Labuan Bajo! Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the stunning view and found our staff to be helpful and friendly. Your recommendation means a lot to us, and we hope to welcome you back for another amazing stay in the future. Kind regards, Meruorah Komodo Labuan Bajo
Adibah K
bilik twin dengan pemandangan laut(the signature)
Menginap pada Sep 2024
Melancong bersama rakan
2 ulasan
4.5/5
Hebat
Disiarkan pada 9 Nov 2024
location was excellent, right next to the marina. also plenty of nearby amenities and shops to browse. my only complain would be for the hotel to please provide bath robes for your guest ;)
excellent view of sunset from our room. i didn't really capture photos of the room
Terjemah
Jawapan daripada Pihak Penginapan: Dear Adibah K,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your experience with us! We’re so pleased to hear that our location near the marina, along with the nearby shops and amenities, made your stay convenient and enjoyable. It’s wonderful that you could take in the beautiful sunset view right from your room—Labuan Bajo truly has some stunning sights!We appreciate your suggestion regarding bathrobes, and we’ll certainly take it into consideration to enhance our guest amenities. Hopefully, on your next visit, you’ll have even more reasons to relax and enjoy. Thank you again, and we look forward to welcoming you back for another memorable stay!Kind Regards,Meruorah Komodo Labuan Bajo
Henris
Bilik Double Pemandangan Laut(the signature)
Menginap pada Sep 2024
Keluarga
11 ulasan
3.7/5
Disiarkan pada 4 Okt 2024
Awesome location and stunning views. Unfortunately the service is not at the level of a 5-star establishment and not in line with the pricing. It took several attempts to get our minibar fridge fixed. 30 minutes wait for a bucket of ice. Air conditioning set to central control several times so we could not operate it any more from our room. Airport pickup not on time.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Henris,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the awesome location and stunning views of our hotel. However, we sincerely apologize for the service issues you experienced during your stay.It's disappointing to learn that the response time for your minibar fridge repair and ice service did not meet your expectations. We strive to provide prompt and efficient service, and your experience does not reflect our standards. We also apologize for the inconvenience caused by the air conditioning controls and the airport pickup delay.Your comments are invaluable, and we will address these concerns with our team to ensure improvements are made. Thank you for bringing these matters to our attention, and we hope you will consider giving us another chance to provide you with the exceptional service and experience you deserve.Kind Regards,Meruorah Komodo Labuan Bajo
Jack Yee
bilik tidur twin dengan pemandangan bukit(the signature)
Menginap pada Sep 2024
Melancong bersama rakan
9 ulasan
4.5/5
Hebat
Disiarkan pada 26 Okt 2024
Room is quite nice but water pressure in the shower is kind of weak. Good breakfast =)
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jack yee,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed the room’s ambiance and had a satisfying breakfast – it’s great to know that our breakfast offerings made a positive impression on your stay. We apologize for the water pressure issue in the shower and understand how this can impact your overall comfort. Your feedback is invaluable, and we’ve passed your comments to our maintenance team to ensure improvements are made.Providing a comfortable and enjoyable stay for our guests is our priority, and we appreciate your insights as they help us refine our services. We hope to have the pleasure of welcoming you back, where we can offer an even better experience in every way. Thank you again for choosing to stay with us!Kind Regards,Meruorah Komodo Labuan Bajo
Crystalpuiyan95
Bilik Double Pemandangan Laut(the signature)
Menginap pada Ogo 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Sep 2024
The most beautiful hotel in Labuan bajo. Able to catch the sunset from my room balcony, woke up and feeling like I’m at Santorini 🥰
Terjemah
Jawapan daripada Pihak Penginapan: Dear Crystalpuiyan95, Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your beautiful review! We’re delighted to hear that you found our hotel to be the most beautiful in Labuan Bajo. The sunsets from our rooms are indeed breathtaking, and we’re thrilled that you felt like you were in Santorini during your stay!We aim to create a relaxing and picturesque experience for all our guests, and it sounds like you truly enjoyed your time with us. We can’t wait to welcome you back for more unforgettable moments!Kind Regards,Meruorah Komodo Labuan Bajo
Pengguna Tanpa Nama
bilik double pemandangan bukit(the signature)
Menginap pada Ogo 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Nov 2024
Lovely staff and great hospitality, they offered welcome drinks and wet towels. Space is ample but we had some difficulty locating the elevators without staff assistance. During breakfast we were asked for our general feedback of the hotel as well - they probably take any suggestions quite seriously. Large selection of food accompanied with the harbour view.
The lobby is an open space concept which was beautiful. Room was sufficiently clean and thankfully still looked new. Only gripe is the nearby mosque will start prayers around dawn and it lasts for 10 minutes or so - it’s loud enough to jolt you awake.
Gets really busy and crowded on weekends.
Overall a comfortable stay for the price point.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to share your detailed feedback! We're thrilled to hear that you enjoyed the warm hospitality of our team, along with the thoughtful touches like the welcome drinks and wet towels upon your arrival. It’s great to know you appreciated the ample space, harbor views during breakfast, and the beautifully designed open-space lobby.We’re glad the cleanliness and newness of your room met your expectations, and we appreciate your recognition of our efforts to take guest suggestions seriously. It’s important to us that every guest feels heard, and feedback during breakfast is one of the ways we strive to improve continuously.We do apologize for the challenge you faced in locating the elevators initially, and we’ll ensure better signage or guidance to make this easier for future guests. Regarding the nearby mosque, as we are located in the city center, the prayer call is part of the local charm, but we understand it may be disruptive for some. For such situations, we offer earplugs, and our sea-view rooms may provide a quieter experience.We also appreciate your note about the weekend crowds, as it reflects the popularity of our property. It’s heartening to know you found your stay comfortable and well-aligned with the price point. Thank you again for your insights, and we hope to welcome you back for another enjoyable visit soon! Safe travels!Kind Regards,Meruorah Komodo Labuan Bajo
Pengguna Tetamu
The Signature
Menginap pada Ogo 2024
Melancong bersama rakan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Okt 2024
I had a wonderful stay! The hotel’s ambiance was lovely, starting with a breezy, open-air lobby that immediately set a relaxing tone. My room was comfortable and well-appointed, although it didn’t have a view. The highlight was definitely the rooftop breakfast—great selection with an incredible view to match! There was a small gym, though it could use a bit more equipment. Overall, a fantastic experience in a beautiful setting.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an enjoyable stay and that our open-air lobby provided the perfect relaxing start to your experience. It’s fantastic to know that you found your room comfortable and that you loved our rooftop breakfast—nothing like a delicious meal paired with those stunning views!We appreciate your suggestion regarding the gym equipment. Guest feedback like yours helps us improve, and we’ll look into ways to enhance our fitness facilities to better meet our guests' needs. Thank you again for your kind words, and we look forward to welcoming you back for another fantastic stay in this beautiful setting!Kind Regards,Meruorah Komodo Labuan Bajo
Pengguna Tetamu
bilik double pemandangan bukit(the signature)
Menginap pada Jul 2024
Solo
1 ulasan
3.0/5
Disiarkan pada 28 Ogo 2024
I can't believe this hotel earned a five star. The towels in the bathroom were really dirty. I felt bad because they gave me to use a dirty towel and that's why I wrote this review. Also, the room cleaning call center staff has a limited English language, so I get a different item from the item I ask every time. The location of this hotel is very good. But I can't do anything about the noise from mosk from 4am in the morning. The swimming pool here is... dirty and I didn't want to go in. This hotel is a hotel that needs to be checked systematically. I doubt how this place got a five star.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness and service are our top priorities, and we are taking your comments seriously. We regret that the towels were not up to standard and will address this with our housekeeping team immediately.Regarding the language barrier with our call center staff, we are working to improve communication to better meet guest needs. We also understand the noise from the nearby mosque and, as we are centrally located, some external disturbances are beyond our control. We provide earplugs to help mitigate this issue and will ensure they are readily available.We are disappointed to hear about your experience with the pool. Our team will conduct a thorough review of the pool area to address any cleanliness concerns.Thank you again for your feedback, and we hope you will consider giving us another chance to provide a better experience in the future.Kind Regards,Meruorah Komodo Labuan Bajo
Thi Phuong Lam
bilik twin dengan pemandangan laut(the signature)
Menginap pada Jul 2024
Keluarga
9 ulasan
4.5/5
Hebat
Disiarkan pada 20 Okt 2024
Location of the hotel is convenient to visit around the tourism area and dine out at the night food market and the view from hotel is stunning. But there is no beach to swim, you can only use the swimming pool
Terjemah
Jawapan daripada Pihak Penginapan: Dear Thi Phuong Lam,Thank you for your wonderful review! We're delighted to hear that you enjoyed our stunning views, convenient location, and the cleanliness of our hotel. It's great to know that you found it easy to explore the local attractions and enjoy the night food market.While we don't have a beach on-site, we're glad you made use of our swimming pool for relaxation. Your feedback on amenities and service is appreciated, and we'll continue working on enhancing our guests' experience.We look forward to welcoming you back for another enjoyable stay!Kind Regards, Meruorah Komodo Labuan Bajo
pramayani
Bilik Pemandangan Laut The Horizon
Menginap pada Jul 2024
Keluarga
28 ulasan
4.5/5
Hebat
Disiarkan pada 19 Ogo 2024
Absolutely gorgeous hotel with gorgeous view. They just need to add more staff. They’re critically understaffed, so everything takes forever.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Pramayani,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the stunning views and found the hotel to be gorgeous. We appreciate your patience regarding the service, and we understand the impact that understaffing can have on your experience.We are actively working on improving our staffing levels to ensure that our guests receive prompt and efficient service. Your input is invaluable in helping us enhance our operations.We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for bringing this to our attention!Kind Regards,Meruorah Komodo Labuan Bajo
J Randall
The Signature
Menginap pada Jan 2025
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Feb 2025
The hotel was great, and the staff went above and beyond to make our stay perfect. We were surprised with a nice anniversary greeting and a treat on Valentines Day. My only complaint was the 1st room we had had no view, only a wall. We upgraded to a Seaview, and it was wonderful, although it was over our budget.
Terjemah
Jawapan daripada Pihak Penginapan: Dear J Randall,Sunny greetings from Meruorah Komodo Labuan Bajo!Thank you so much for sharing your feedback! We're delighted to hear that our team helped make your anniversary and Valentine's Day special. We’re also happy that the Seaview upgrade enhanced your experience, even though it was a little over your budget. We apologize for the initial room, and we truly appreciate your understanding. We have different room type offered, and since the reservation comes under The Signature room with no view, we offer the guest to upgrade the room into our Sea View rooms upon arrival to enhance their stay experience at additional cost applied. We appreciated that you experience our The Signature Sea Views room offered. We hope to welcome you back for another wonderful stay and are always here to assist with future bookings. Thank you again for choosing us!Kind regards,Meruorah Komodo Labuan Bajo
JGA078
Bilik Double Pemandangan Laut(the signature)
Menginap pada Jul 2024
Pasangan
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 11 Ogo 2024
The hotel has a stunning location and rooms were incredibly clean. Breakfast also had a good variety and was delicious, set against a beautiful landscape. However, a few things: SERVICE is a hit or miss — front desk staff were amazing & friendly & helpful. Restaurant staff had limited English: e.g. I asked for water and they could not understand, plus had to remind them of my coffee order 3x during off peak period when there were only 5 diners. HOUSEKEEPING was a fail! We asked to change linens since they smelled bad - the first housekeeping team did NOT change it despite the specific note and the linen card on the bed, plus they also did not clear the room service tray on the table and left 2 discarded pillow cases on the floor!!!! The linens smelled so bad - like they had not been changed after several people slept in them!!! Despite not changing the bed linens, they still took the money tip we left.
2nd housekeeping team was better since we were in the room to monitor.
LOCATION: very central, walkable to the night market and lots of F&B and the small mall + it’s beside the port where all day trips and liveaboards leave. The harbour is right in front of the hotel- made for beautiful views, but VERY NOISY NIGHTS and EARLY MORNINGS (5AM when the first boats leave for day trips and night when the ferries arrive with a NOISY BULLHORN). There were also music events every night during the weekend. Hotel provided early plugs but the hotel is NOT structurally soundproofed — apart from harbour noise, can hear our neighbours in the other room, people in the hallways, people down on the streets. Definitely not a restful peaceful sleep.
Terjemah
Jawapan daripada Pihak Penginapan: Dear JGA078,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to share your detailed feedback. We’re thrilled to hear that you enjoyed our stunning location, the cleanliness of our rooms, and the variety and quality of our breakfast set against a beautiful landscape.We sincerely apologize for the issues you faced with service and housekeeping. It is concerning to hear about the lapses in service you experienced. We strive to ensure that all our guests receive prompt and attentive service, and it seems we fell short in your case. Please rest assured that we will address these concerns with our team to improve our service standards. It’s important to us that every aspect of your stay is handled with care and efficiency.Regarding the noise, we understand that our central location near the harbor can lead to some disturbances, including early morning and late-night noises. We provide earplugs at the bedside to help mitigate this issue, though we acknowledge that it might not fully resolve the problem. Your feedback is invaluable, and we will consider it as we explore ways to better address these challenges.We appreciate your recognition of our central location, which allows easy access to the night market, dining options, and the port for day trips. We're glad that despite the noise, you found our location convenient and enjoyed the beautiful views.Thank you again for your feedback. We hope to have the opportunity to offer you a more restful and satisfying experience on your next visit.Kind Regards,Meruorah Komodo Labuan Bajo
Henvy Fransiska
Bilik Double Pemandangan Laut(the signature)
Menginap pada Jul 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Ogo 2024
Love this hotel so much for sure I will be back ❤️ staff really friendly,breakfast so good many choice with amazing view,room with sea view is best ❤️ everting is perfect!!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you so much for your heartfelt review! We’re delighted to hear that you loved your stay with us and found everything to be perfect. It’s wonderful to know that our staff’s friendliness, the delicious and varied breakfast, and the stunning sea view contributed to your positive experience. We take great pride in providing exceptional service and creating a welcoming atmosphere for our guests. Your feedback means a lot to us, and we’re thrilled that you plan to return. We look forward to welcoming you back for another amazing stay.Kind Regards,Meruorah Komodo Labuan Bajo