Terokai Ulasan Tetamu Hotel di Lafayette

Holiday Inn Express & Suites Lafayette
4.1/597 Ulasan
Checked in for a three day stay. Hard to be more dissatified with this facility. First, the Staff was excellant in all respects, helpful, friendly, effficient and very professional. This negative review is on the facility itself. Upon entering the lobby the musty odor was disgusting. The entire hotel had the appearance of a run down, out of date facility. Carpets did not appear to have been cleaned in several years. The back ”exit” door would not shut completely, next to it was two large boxes of peaches that were rotting and a ”fly trap.” Entering the room the electronic keys did not function and we had to return to the lobby for new keys. Upon actually entering the room the terrible aroma remained. The bathroom facilites were old and outdated. The sink would not drain quickly and appears that the drainage pipes were well on the way to being stopped up. The tap water was disgusting and we had to use bottled water for hyigene purposes. We were very worrried that due to the condition of the room they may have had bed bugs but it in this case our worries were unfounded, ”we checked” with a UV light. While we had paid for a three night stay we elected to check out on day early and were glad to be gone. Never had such a negative experience with a Holiday Inn Express. Again, this review is about the facilities and NOT the staff.

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