Terokai Ulasan Tetamu Hotel di Lagoa

Ukino Palmeiras Village - 24h All Inclusive
4.1/549 Ulasan
Me my wife and 2 children aged 11 and 12 have just come back from a 4 night break here . First the reception guy couldn’t have been any nicer on first arrival . When I said I’m checking in he said first things first , how was your trip? . Absolutely lovely guy as were all the staff we encountered . Our side view double room was spotless . The beds were comfy as was the kids sofa bed. Onto the food . Overall we all thought the food was really good . A lot of variety and both my kids were going up for 2nd and third plates . The staff again were amazing and very polite . The British people on here complaining about the food must be used to chicken nuggets and other junk food. My youngest is the pickiest eater imaginable and she loved the food . She tried all sorts of food including paella and the different veg on offer and lived most of it . The snack bar does do basic burgers and hot dogs if that’s your thing but we’re in Portugal not the uk so we were more than happy with the food . The only thing I would say would maybe increase vegan options ? My wife can’t have dairy and although there was enough dairy free options she was quite limited in what she could have . Maybe a vegan pizza, or 1 or 2 vegan desserts and some oat milk would have been great. Soya milk is available at breakfast but is the most inferior of milk alternatives so a choice would have been nice . Now the entertainment . Just a big thankyou to all the entertainment/animation team.We enjoyed all the night time entertainment . The Portuguese dance show was great as were the traditional costumes . The tunnel of terror was brilliant ! Halloween is quite a big thing in our house and this was better than any of us expected . There was a delay on us entering but the young French lad was so polite and apologetic and kept telling us they want to get it right and it has to be safe . All 4 of us were absolutely buzzing when we came out of the tunnel . You could see the work and effort that had gone into this. Speaking of work and effort , the final Halloween show. Wow ! Absolutely brilliant . I can’t imagine the effort end work that went into this . The young French girl with blonde who created it was in tears at the end which showed how much it meant . My wife turned to me and said “I knew she’d have had something to do with it “ all the animation team were amazing but this girl was non stop throughout the entertainment , so a special thankyou to her . The entertainment is not aimed at the French . It’s done in 4 languages English, french , Portuguese and Spanish . I think the British people complaining should stick with places like Benidorm . In fact the worst parts of our break was British kids running wild whilst their “parents” were getting to drunk to care . Older French people at the buffet not understanding how to que was also annoying but in no way the fault of the hotel . Thanks again to the hotel and all the staff we encountered ! Ashley ,room 1432
Pestana Palm Gardens
4.2/559 Ulasan
Pestana was a bit hit and miss, your enjoyment of your stay all depends on what neighbors you get as the rooms are NOT in the slightest bit soundproof as advertised.  I would love to give 5 stars just based on the staff and the facilities for the price you pay but this is the least soundproof place we've ever stayed in and we've stayed at Ibis and Travel Lodge and even they didn't have paper thin walls. I'm quite annoyed at the false advertising of soundproof as that's what our booking was based on for a week and half of peaceful break. I understand the hotel can't control who checks in and where they stay and how noisy they are, however we would have avoided Pestana if we knew how thin the walls are. We also did not like having to pack and unpack 3 times but it's what we had to do to tey get good nights sleep to enjoy our holiday. Upon arrival we checked into G61, we could hear every step every person made up the stairs and along the top floor as  as every draw or door being closed. There is absolutely no privacy when sitting outside the lounge in the garden, the table next door is literally 1m away as well as their sun lounges. Due to noisy kids we asked to be moved.  Reception lady was freindly and pleasant and made every effort to move us, she gladly checked availability and got another room ready for us while we went for a hike. We then checked into 27. This house was also not soundproof whatsoever. We could hear the neighbors TV  but it was quieter as there were no kids constantly running up and down the stairs. However our peace was short lived as 2 days later our new neighbors came home every morning at 2am and made a noise till 4am and then woke up early too continuing with their noise. All we heard constantly was doors closing, showers running, loud steps, talking, constant whistling and you can even here them plugging things into the walls. So needless to say we were exhausted from the lack of sleep for days which made our stay unpleasant. We then moved a 2nd time to G67 which was the same block of terraced suits as the first one. Luckily our neighbors on either side were quiet but on one side they woke up at 6am every morning which meant we did too due to the lack of soundproofing. Basically if you're in your aparent you are subjected to constant banging from cupboards and doors, hearing every step made up m down stairs and the plugging in of appliances into the adjacent walls. All 3 rooms had pretty much the same layout with decent sea and garden views. There is quick easy access to the cliffs infront and a short walk to 2 beautiful beaches on either side of the resort, as well as a quick 2km walk down into town.  We didn't eat at the restaurant on site as we self catered and there are also many great restaurants in town and the best sushi takeaway in Lagoa. Intermarche supermarket is a 5 min drive away and had a great selection of everything we needed for our 2 week stay. Had a few maintenance issues in the 1 apartment,
Agua Hotels Riverside
4.2/577 Ulasan
Em geral foi uma boa experiência. O quarto com WC inclui sala e uma pequena cozinha. As condições de acesso ao SPA poderiam ser melhores, visto que temos de passar mais de metade do caminho pela rua qualquer seja o percurso que façamos, o que se torna frio e desagradável, talvez tapar as laterais dos corredores e a passagem de um lado do hotel para o outro fosse uma boa opção. O mesmo acontece na ida para o restaurante. Muitas crianças na piscina e no jacuzzi, a saltar para a piscina e a correr pelo recinto da mesma, o que torna o espaço pouco agradável de usufruir. O pequeno almoço é bom, muitas opções de pão, doces, pastelaria e máquina de café. No entanto para um hotel de 4* estrelas tem fruta pouco variada, não tem salmão fumado, abacate, ou opções para pessoas celíacas, leite sem lactose só a pedido. Staff muito simpático e limpeza excelente!
Vale d'Oliveiras Quinta Resort & Spa
4.4/587 Ulasan
Quiet, peaceful place but nothing available nearby except the excellent Quinta Dos Santos winery and restaurant - open 13.00 to 22.00. Our hotel room was clean and spacious and the staff really do try to do an excellent job. However the food is extremely disappointing and the only evening meal available is a buffet of mediocre, tasteless dishes. Two nights a week the restaurant is closed, one night Pizza is available and the other night Barbecue; if these are not to your taste you'll have to make do with bar snacks. It is mandatory to book a table for the evening restaurant but don't try and do this through reception, they will always tell you it is fully booked. However if you go to the restaurant personally most of the tables are free and you will be able to eat there. Apparently this is because a lot of ”all inclusive holidays” are booked there and so evening tables are prioritised for these people but most of them do not appear for dinner. Why reception is unaware of this none of the staff could explain. Apart from dining chairs at the Pool Bar and loungers round the pool there are no comfortable seats available. Certainly not one of the better places I have stayed in.
Vila Vita Parc
4.7/599 Ulasan
This hotel is second to none. We have been visiting each year for twenty years as a family in July and as a couple in September. Each time there is a new addition or change that makes it even more special. There is never a single thing that can be faulted. The food is fabulous, having a vast choice of restaurants, the rooms and hotel are beautiful and best of all are the lovely team of staff. We feel like we are family. Cannot recommend enough.
Vale d'El Rei Hotel & Villas
4.4/566 Ulasan
Una villa, muy buena y bien situada, muy bonita y agradable estancia, el único inconveniente diría que ha sido el tema del spa, no estaban ni los baños turcos en funcionamiento ni la piscina pequeña, si eso hubiera estado operativo hubiese sido ideal, pero igualmente, todo lo demás un lujo para nosotros.

Soalan Lazim

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