Hotel Hot Springs di Hebei, China

The overall experience at the hotel was great. We booked a package for a deluxe lake view room, which included various tickets. The room was clean, and the service was excellent – they were very responsive to all our requests. The room was well-stocked with water, tea, and coffee. On the first day, we enjoyed the kids' play area. After checking out on the second day, we went to the water park. It was convenient to have lunch at the on-site restaurant or order takeout, and our child was able to nap right there. In the evening, we took the shuttle bus to the scenic area. Breakfast was also very generous. We'd definitely come back again!

The hotel is behind the metro station. The room was ok. The breakfast was also ok, not too many international options tho. The cleaning ladies forgot to leave us water and take out our trash for some days (we had to ask extra in the reception that they should please clean the room). They also forgot our welcome fruit 😕

Amazing hotel, just on the ski slopes very convinient. You can do ski-in, buy ski-pass and rent the equipment at the spot. It was a bit hot in our room after check-in, so they gave us another room where temperature was more pleasant. Good choice for breakfast and delicious food. Spa is also great, with sauna, jacuzzi's even outdoor, and swimming pool... All the staff very polite and at your service! Thank you BENLIA Hotel, we had a great stay at yours 🙏

Very modern / new and confortable rooms - we got upgraded to a two bedroom apartment and it was very comfortable. Right by the ski slope ; 3 buildings you can reach through the parking lot or if the weather allows it from outside where you’ll find plenty of restaurants ; ski rental / gear rental services just right outside the ski lifts. In the room though no plates / cutlery / cooking tools but as we are in touch on WeChat with a very nice lady, I guess we could have asked for it. 潇湘 was helpful all along and would immediately reply to all our requests. A coupon system to get access to the breakfast restaurant ; other coupons to get discounts to rent gears and buy ski cards (a bit complicated when you don’tread Chinese) but we did manage to use them. For ski passes: note that if you buy 4 hours ski pass, it starts when you swipe your first ski lift but I think the équipement rental is for 24h so you might not have to give back your equipment every day. A bit of a hassle every morning to queue up for ski pass / equipment in the midst of CNY.

The hotel is very conveniently located, and it only takes a few minutes to get there after getting off the highway. The housekeeper Xiaowei provided very thoughtful service, and helped us upgrade the room to the small column suite, which the children were very surprised and liked. The private hot spring in the room was clean and hygienic, the buffet breakfast was rich in variety, the hotel had a naughty castle, and there was also a Qingqing ranch where you could walk your kids around, and the beautiful Baishishan Mountain. It was simply a treasure hotel, and I have recommended it to my friends. I would like to thank the beautiful housekeeper Xiaowei. We left our things in the room when we checked out. Xiaowei contacted us in time and helped us contact the courier to return the items. Thank you 😊 A very satisfying hotel trip~

Taiwoo Nanshanli Hotel | The perfect ski-in/ski-out choice for family skiing. This time, I took my child to Taiwoo for a skiing trip, and staying at Nanshanli Hotel truly elevated the experience. The convenience of ski-in/ski-out combined with incredibly thoughtful family-friendly amenities makes it an absolute top choice for family skiing. I highly recommend it with five stars! The hotel's core advantage is the ultimate convenience for skiing. We stayed in Block D, where the exclusive ski equipment hall is right downstairs. Getting ski cards, renting equipment, and hiring instructors – everything is handled in one place, so you don't have to carry your skis around. Just outside the hall are the 9-person gondola and the magic carpet for beginners. Newbies can practice on the magic carpet area, and once they're proficient, they can take the gondola up the mountain. Even the intermediate slopes are very friendly, truly offering a 'slopes at your doorstep' experience. Guests also enjoy a 30% discount on ski passes, which is much more cost-effective than buying them elsewhere, making the value for money exceptional. The family-friendliness also gets full marks. We chose a family room with a super large 2.4-meter bed and children's bunk beds, so even families with two children won't feel crowded. Some ground-floor rooms in Block C even have private courtyards, where you can step out onto the balcony and play in the snow – truly a snow-view room. The most delightful surprise was the 2000-square-meter Haisen Playground next to the ski equipment hall in Block D, equipped with rock climbing, slides, and other facilities. If the kids get tired from skiing or the weather is bad, they can easily spend half the day here. The 'Taiwoo Night' performance is held in the plaza right outside the hotel in the evening, making it super convenient to watch with kids without having to go far. The service and amenities are meticulously thought out, so you don't have to worry about a thing. There's a wide variety of dining options, including buffet, BBQ, and hot pot within the hotel, as well as a choice of thirteen simple meals at Fengwei, so you won't eat the same thing for a week. If you don't want to go out, they also offer room service. The AB Hotel is right next door, and a two-minute walk brings even more dining choices. McDonald's in the town is also very close, and I recommend ordering ahead on the app during peak lunch hours. After skiing, you can relax in the hotel's hot springs; indoor and outdoor pools misting in the snowy landscape relieve muscle soreness while offering a unique winter romance. Transportation is also very convenient. The resort shuttle bus departs on time, making it easy to get to other areas of the town or down the mountain. For those driving, there's free parking, and electric vehicle charging stations are available. My only minor suggestion is that the ski equipment hall and restaurants can get a bit crowded during peak hours, so it's advisable to visit during off-peak times. Overall, Taiwoo Nanshanli Hotel perfectly balances skiing convenience, family comfort, and great value for money. Staying here, adults can enjoy skiing to their heart's content, and children can play freely. The next time I bring my child to Taiwoo, I will undoubtedly choose this hotel again! Rating: ⭐⭐⭐⭐⭐

Service, service, or service, the overall hardware of the hotel meets the positioning and standards of the hotel, even if it is an inconspicuous sound is JBL, unexpected, but the service, a star is given to the little girl who went out to pick us up, the rest of the service can basically be ignored, er, There is no service left. When we arrived, it was a little more than six o'clock. The front desk was off work. The check-in procedure was to give the room card and enter the room directly. I said that the front desk was off work. Is this in line with the regulations of the hotel and the public security system? I called me before and said that the hot spring was until 6:30. Later, I learned that the front desk was in a hurry to get off work, and I could understand how much the service of calling at noon after the reservation was completed. I didn’t understand how to go to you. Is it for the hot spring? If I go late, there will be no more, right? Later, the little girl who picked us up said that we had extended the hot spring water release time, the management was chaotic, the bad reviews, the restaurant was small and expensive, the things were justified, and the overall experience was not good. Negative Ratings!

Room and Hotel: Stayed during Chinese New Year, and while hotel prices throughout Chongli were sky-high, the service was on point. The hotel has its own dedicated parking, which was convenient. The room was a bit compact, but the bedding was comfortable, and the window insulation was excellent, leading to a great night's sleep. The hotel is located at a key intersection where the county road turns into Wanlong Road, with plenty of surrounding supermarkets, shops, and restaurants. Mont Fontaine Hotel is directly opposite, and it's only a 5-minute drive to Fulong Ski Resort. Service: The front desk staff were warm, attentive, and always willing to help. Tangyin Hot Springs: If you plan to visit the hot spring area (indoor and outdoor), you'll need to bring your own swimwear in advance. If you're just going for a shower or sauna, it's not an issue. Breakfast: The buffet truly lived up to its reputation – abundant, delicious, and authentic! The roasted sweet potatoes, Inner Mongolian milk tea, and lamb offal soup with noodles were all perfect 💯. They provided me with all the energy I needed for a day of skiing. The coffee machine and coffee could use some improvement, though.

Today was a very good experience. They provided satisfactory solutions to the problems I raised, and the service was excellent, especially the receptionist, Ms. Bai. She provided me with service throughout the entire process, patiently responded to my requests, helped me with my things, and arranged for room service to bring me fruit, etc. Thank you! I also wish your company continued success and prosperity. I will definitely stay at your hotel again next time I'm on a business trip!

Everything is so perfect staying at the unit. Mr Alan and team has been so kind and accomodating to my request, from helping to pick us up at train station during peak time, right throughout our stay, until we checked out. The unit is perfect, everything you need is available to use. Nothing has been more than grateful having him and his team assisting me and family during our stay there. Thank you again, and we really hope to come again.