Hotel berhampiran Miani Sahib Graveyard, Lahore

the girl in reception Khadija was really welcoming,adorable ,effecient . She warmly welcomed us with a smiling face , she treated us like a family, she upgraded our room free of cost to make our stay comfortable and enjoyable . i always choose this hotel bcz of friendly staff specially khadija. Location is very good

Classic Mughal architecture, super service and a little boutique hotel in the heart of Lahore. My personal favourite is the 2 bedroom Rose Suite - which is very premium with a powder room and office space. Perfect for long stays and a luxe stay experience.

Siendo completamente sincero la propiedad, en sí, no es mala pero todo lo que brilla no es oro. El hotel huele a humedad, pero muchísimo. Desde la llegada tuvimos el problema que me cobraron la totalidad y fue debitado de mi cuenta y les mostré pero el datáfono de ellos mostraba “denegada” y les dije que una vez reembolsada yo pagaría de nuevo para no pagar dos veces. Eso fue un problemazo y bueno al final decidimos esperar hasta la mañana pero ya luego de perder mucho tiempo. Pasé la noche sudando como loco porque al parecer no tienen muchos huéspedes en estos días y apagaron el aire acondicionado central y nunca me dijeron que el aire individual está en una caja escondida jajaja - fatal, o sea. En la mañana me dicen que el desayuno se sirve a la misma habitación pero no me dicen qué puedo pedir así que el muchacho decía “huevos frito entonces?” Y yo “no” y me dice que no hay jugo lo cual se incluye en el desayuno dice pero que puede prepararme un batido de manzana o de mango, le digo mango y ya. Todo ok, el segundo día llegan con un desayuno que yo no pedí con carne o salchichas en los huevos lo cual nunca pedí, llega con factura y me dice que el batido se cobra por aparte y le dije que el día anterior no fue así y me dijo que pagara y tuve que devolverle la comida y no quería salir de mi cuarto. Pedí hablar con relaciones de huéspedes o servicio al cliente y mandaron a él que lleva las maletas…lastimosamente tuve que salir del hotel y pedir el reembolso de la última noche, fatal.

According to cost, service are not as per mark even the cost is more then PC or other but rooms are not comfortable. Charges are twice then these hotels, Online payment method is very poor i paid online but once i go there they asked that payment didn't went through.

Awesome I was turned away from another hotel and I walked into this hotel and I would say I was happy with the first impression that lasts. The room was amazing, fresh and clean Everything was great.

A very pleasant stay all-round. The entirety of what I personally witnessed during my stay at hotel Nova, from the room and ensuite, to the lobby and 5th floor breakfast area was that it was impeccably clean, and as for the overall design, it was certainly to my taste, with crisp decor throughout. The room was well sized and included all the necessities, and beyond that already stipulated was the professionalism and intelligent mannerism of the owner who was very welcoming. As such I would of course recommend this hotel to all those seeking a comfortable stay in Lahore.

종업원들이 매우 친절하고 깔끔한 복장으로 응대하여 기분을 좋게함 약간의 문제 발생 시 다시 말해 ROOM KEY가 작동하지 않을 시 요청하면 적극적으로 응대함 휴일에 외부에 외출하지 않을 때 호텔 내 레스토랑에서 식사가 가능하고 LUNCH는 가볍게 PIZZA 등을 즐길 수 있어 부담이 없었다 5층에 GYM 이 마련 되어 있었지만 단기간 이어서 이용하진 않았다 혹시 발생할 지 모르는 사고를 예방하기 위해 호텔 정문에 차량 출입 시 경비들이 폭발물 등을 철저하게 점검하기도 하여 안심이 됨 특히 ROOM 관리 시 Manager Mr. Nauman waseem 나우만 와씸 이 직접 방문하여 점검하고 적극적, 친절하게 지원해주어 매우 감사했음