Hotel berhampiran Walt Disney World VIP Tour Experiences, Lake Buena Vista

The Fairfield at Marriott Village is a great holiday. The location is so wonderful that regretfully, we did not have an opportunity to use the hotel amenities such as the pool etc. We did have breakfast daily, which had a good selection of hot items, breads and cereals. The Mickey Mouse pancakes were delicious. Our rooms were large and spacious, with great air conditioning, lovely hot showers and sufficient tv channels. The beds and rooms were very clean. It is very handy that there are washers and dryers and ice machines on every floor or every other floor. The hotel offers a free shuttle to the parks but we preferred to drive to be able to leave and return to the park, for necessary breaks in the height of the heat. Would happily stay there again. There are 2 other hotels on the property (Courtyard and Springhill). I imagine these are more upscale. I would have appreciated an offer to ”upgrade” at a nominal fee to experience.

I really wanted to love this resort. I have read good things and needed to try it for myself. There are good points to the resort. The rooms were comfy and clean. I liked the food options. Riding the boat to Disney Springs was a very relaxing experience with great new views of the grounds. Unfortunately they booked us into a building with no water service. No warning was given. I had mentioned during check-in that we were hoping to get a room and get some laundry done so nearby laundry would be great. We couldn't even flush the toilet. When I called customer service to let them know about the water issue they informed me there wasn't a restoration time but the outage would be temporary. I'm sorry - water availability is actually a need - not a nice option to have. They told me I could get my name on a list and be called back if another room became available with water. Uhh... we packed up and went back down to the lobby. When walking into the lobby there was a sign indicating there was a planned electrical outage for the next morning between 1:30 and 5:00 am. Terrific! No water and no electricity! At that point I was beyond upset and emotional. After wasting another 30 minutes waiting they magically found us a room with water. We went and got laundry started and sat by the closest pool. There was a sign off to the side of one of the gates indicating the pool was closed for refurbishment. However there were guests enjoying the pool so we went ahead and sat down to relax for a bit. Then we all get asked to leave the pool -it's a liability to have us in there we were told. Terrific. But don't worry - we were welcome at the other on-site pools. Again - not one word about the closed pool during check-in. It was a trek to the other pools. Multiple reviews and customer service reps described this a small and intimate resort. I did not find that to be the case at all. It is very spread out and has multiple bus stops. If you don't get a room in one of the buildings next to the lobby/restaurants you will be walking quite a ways. Be prepared for that. No elevators - I knew that going in and think you should as well. Overall I understand that all hotels have maintenance issues. It's how the staff handles those issues that makes the difference. Not being upfront and honest with the guests that you're inconveniencing is completely unacceptable to me. This is a staff and guest experience failure. That's not even ok at a lesser brand - definitely not ok at Disney. I have reached out to customer service - no response at all so far.

We first thought the room was relatively clean but noticed small ants moving throughout the bathroom. Also the front desk on day 2 could not add our Mariott member number and gave us some lame excuse as to why. Not sure I would book this hotel again...

El hotel está genial, todo muy limpio y nuevo. Las camas son muy cómodas. Lo malo es que se oye el ruido del aire acondicionado aunque lo apagues. Además el servicio que ofrece de shuttle hacia los parques es malo, estuvimos 1h y media esperándolo después de habernos pegado el madrugón.

Excellent service, nice receptionists, strongly recommend to those who plan to any Disney parks, they have arranged shuttle buses which can take you to any parks!

All star movies was great for my little girls, your fully immersed in a Disney resort with plenty to see and do. My girls especially loved the toy story building where we were staying. You can also walk to and explore all star music and all star sports

Al principio no me dejaban quedarme en el hotel por mi perrito un serbi dog pero pedí aclarar con la manager y me soluciono pese a que avía echo la petición por adelantado lo demás increíble maravilloso hotel un sueño buena atención y ubicación 2 piscina maravilloso muchas actividades para niños lo recomiendo

房間整潔衞生，大床房比較寬敞住兩大一小，特別滿意淋浴間很舒適乾淨。我覺得這是一個在奧蘭多玩迪士尼樂園的寶藏酒店，有免費樂園班車，即使打Uber Lyft也就是10刀多一點。特別是對帶孩子的家庭很友好，不僅孩子入住免費而且早餐免費，這在我查詢的奧蘭多眾多酒店裡是獨一份。早餐品種算是很豐富了，有我喜歡的燕麥奶調製無咖啡因咖啡。如果明年來一定是這家。攜程預訂真是超高性價比。非常推薦。滿分10的話我要給11分，多的一分給態度友好的前台。