Ask for the light by the bed to have a light bulb, was told they where ordeing a part. Poor girl at the desk was new and the manager hardly helped her with the situation. I asked to be moved to another room after manager finally spoke with me. Was given a new room. After much discusion. Because i booked the room with ******* was told they didnt get my booking until sinday. I booked it a month ago. Im tired of being treated like second rate citzen because i used your app, this has happened frequently. Hotels dont like that we are not booking direct with them.
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