Terokai Ulasan Tetamu Hotel di Lakeway

Hampton Inn & Suites Austin-Lakeway
4.3/598 Ulasan
Our reservation was booked through a third party for 2 adults and 2 children and stated “room assigned at check in.” We are a family of four and we were assigned a single king bed room when we checked in our first night (unbeknownst to us). Once we realized the room wasn’t going to work for us we immediately approached the desk (it’s now around 9pm), requesting to be relocated to a room that would better accommodate our family with either a pull out bed or double queen. The man who checked us in at the front asked that we wait for the manager (we waited 45min until 10PM with a 5 and 7 year old) to see if she would move our room assignment. We have never had an issue at other hotels getting a room that would accommodate us—management here, however, refused to change our room assignment despite there being availability unless we went through our third party vendor to cancel and rebook directly at a much higher cost... I didn’t realize hotels don’t have control over room assignments anymore (insert sarcasm)? We ended up buying an air mattress that our kids slept on (after they slept on the floor the first night as they did not have a rollaway bed either). The pros: the maid service was fantastic going above and beyond, making both the air mattress and king bed, refreshing linens and toiletries. The hot breakfast was also satisfying and more than your standard continental. Regardless we’ll be staying at the La Quinta up the street from now on when in Lakeway.
Lakeway Resort and Spa
4/597 Ulasan
Absolutely amazing resort! Restaurant, pool and spa, you never have to leave! The best part is easily the service though. They are always so great here and they definitely go above and beyond in their personal service to you the customer. They have a great restaurant and bar! The food is good and the bars are always open and ready to serve! My only complaint was it wasn’t busy and they closed the restaurant early….which I get but I almost felt like they rushed us out. However it was fine and we were happy to hit the other bar so the staff could go home since there were only two people there anyways.

Frequently Asked Questions

  • Apakah hotel dengan WiFi yang popular di ?

    Sama ada anda ke untuk perniagaan atau pelancongan, Holiday Inn Express & Suites Austin NW - Lakeway , La Quinta Inn & Suites by Wyndham Lakeway dan Lakeway Resort and Spa merupakan hotel-hotel pilihan.

  • Berapakan harga purata untuk hotel dengan WiFi di ?

    Bagi hotel dengan WiFi di , harga purata pada hari bekerja ialah RM 769, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah RM 994.

  • Apakah promosi yang tersedia untuk hotel dengan WiFi di ?

    Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia pada Trip.com.

Maklumat Perjalanan Tempatan

Bilangan Hotel37
Bilangan Ulasan496
Harga TertinggiRM 3,483
Harga TerendahRM 352
Harga Purata (Hari Bekerja)RM 769
Harga Purata (Hujung Minggu)RM 994