Name: Alpine Hotel SnowWorld
Address: Witte Wereld 1, Landgraaf, 6372 VG, Netherlands, Witte Wereld 1, Overseas, Belanda
Rating: 3.8

Semua ulasan

Ulasan positif

Ulasan kurang baik

沒什麼説的了，一如既往，沒服務，自助式服務，床超級短小、停車收費超級貴。如果不是因為滑雪場在酒店裡，應該不會有人會住這個酒店吧

Restoran

Meja depan 24 jam

Tempat letak kereta

WiFi

Kawasan merokok

Padang golf

Sarapan pagi

Haiwan peliharaan dibenarkan

Bilik dilarang merokok

Semua Bahasa

Bahasa Cina

Semua Jenis Bilik

Bilik Selesa

Suite Junior

The two stars is for the skiing facilities and a kind member of staff who filled a kettle with boiling water so I could have a cup of tea in the evening.  The rest is not worth the money!!  The rooms are over priced.  We had a studio with 4 beds upstairs (one double, two twins) and sofa bed downstairs.  The sofa bed cannot be used by friends as it’s right next to a toilet and shower with glass sliding doors, no privacy and you would be woken during the night with people going to the toilet right next to you.  There is no kettle, tea/coffee in the room and the cafe doesn’t offer any take away hot drinks.  Nor do they offer a selection of caffeine free teas so it’s impossible to have a drink whilst staying unless you have their limited range.    The room isn’t serviced daily, strange for a hotel.  The photos showed a desk, but there wasn’t one, might not be an issue for some but my children were revising for exams.    Worst of all is the food.  The cafe menu is full of ultra processed rubbish that comes from the freezer and the quality and taste is awful.  If you are staying for a few days you are stuck with this menu as nothing else was open for lunch.  Dinner - the hotel charged myself and my two children (aged 11 and 13) €33 each for a buffet dinner - €99 for 3.  For this privilege we were offered a tray and 6 choices, to be served canteen style.  This was rice, couscous, mixed veg, chicken, salmon or beef stew.  Plus bread.  Pudding was a few pears and oranges served whole and unpeeled and plain yoghurt you can spoon into a bowl.  Not a buffet, this was a canteen with very limited choice, no puddings or icecream.  No drinks except fruit cordial and water.  When I complained to the staff that for €33 they should be offering some proper dessert options they said they would get some icecream from the cafe but then hid in the kitchen and didn’t come out for the rest of the service.  I had to hunt down a staff member to order a glass of wine and was asked to pay for it before leaving.  However when I left there were no staff insight and after 10 minutes I got fed up and left.  I’ve no doubt it will be added to my bill of €99 even though they said it couldn’t be added to my bill and I would need to pay separately.    €33!!! For one main.  How can they justify that?   The ski facilities are great and ‘some’ of the staff tried to be helpful but it’s clear there are serious failings in how the hotel is run.  I won’t be returning and cannot wait to go home and enjoy some fresh food that’s not filled with UPF’s and costing €33 per plate

Leuk hotel. Mooie kamer en lekker bed. Fijn dat je binnendoor naar de snowworldhal kan. Ontbijt was ook erg prima en uitgebreid. Je kan hier ook prima heen als je niet gaat skiën/snowboarden. Horeca was wel aardig prijzig maar wel lekker snel.

We stayed for 2 nights, the room for 3 was basic but very spacious, comfortable beds, how ever the bathroom area has no door, the wc and shower both have a glass door that you can totally see through, and hear everything, very embarrassing!  The hotel is very big and the food is great, breakfast, dinner, drinks- all nice and not too expensive. The service was not good, our room wasn’t ready when we got there, and when we finally got to it, the third bed wasn’t ready (no towels too), the breakfast payment was very hectic, and finally when it rained they wouldn’t open the gate for us to go in the parking area because “the parking is flooded “, after 5 (!) calls on the intercom, we managed to drive in and found a small puddle, not even close to a flood (our other car wasn’t even wet!). It was really stupid and rude and just unnecessary.

Paling Relevan

Terbaru

Penarafan (Tinggi ke Rendah)

Penarafan (Rendah ke Tinggi)

Semua Pelancong

Bisnes

Keluarga

Solo

Tempah untuk orang lain

Pasangan

Melancong bersama rakan

Lain-lain

Temukan ulasan 54 bagi Alpine Hotel SnowWorld, dengan penilaian 3.8 oleh pelancong sebenar di Trip.com. Terokai perkara yang digemari oleh tetamu terdahulu tentang hotel yang termasuk perkhidmatan, kemudahan, lokasi, bilik dan banyak lagi!

54 Ulasan Tetamu Yang Disahkan di Alpine Hotel SnowWorld - Terkini 2024 | Trip.com

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