Hotel berhampiran Plymouth Congregational Church, Lansing

Hotel is fine - clean, rooms are well appointed, large bathroom, typical Springhill Suites. Checkin was easy and front desk staff friendly. However the windows do not keep out any noise. I can hear someone coughing in the parking lot as I write this on the 4th floor. My daughter who can sleep through anything was unable to sleep here - a problem we’ve never had even in large cities. The HVAC system does not offer a constant fan setting for white noise. There’s general noise … cars, horns, car alarms Train tracks are nearby and the trains whistles each time they pass. I’m not sure how many times it came in the night but I know there was one around 11, two between 3 and 4 AM and some others. Somewhere in the night, the trash was picked up. Dumpsters banging, truck making the backup beeping sound. I assume it was picking up surrounding businesses as well because it went on for a long time. It’s possible that rooms on the back of the hotel may be quieter, I’m overlooking the parking lot. And I assume trash doesn’t get picked up every night so that won’t impact everyone,

We stayed overnight in April 2022 for family business. I booked directly through the IHG Holiday Inn website, and looked at the East Lansing site directly. There was no mention of renovations or anything out of the ordinary. When we arrived, there was no desk attendant, just a ”ring bell” sign with a bell marked, ”not today”...what a welcome. The desk attendant did arrive in short order though, and he was helpful for the simple requests we needed help with. I had booked a 2 queen bed room, but we soon learned that they were both full beds, NOT queens. Our 4 year old and 3 year old normal-sized children filled one bed. They were NOT QUEENS. Also, this location is under construction. There is no breakfast, just ”to go” bags in the breakfast area. It looks like the breakfast area was just shut down one day after hot service and left. There was a warm mixture of various juices in the bottom on the juice machine, cereal in mislabeled multi-serve containers left out without milk, and cases of shelf stable juice cups and cans to go with the to go bags. Coffee was not fresh, and it had run out by 8 am. The to go bags were each filled with a random fruit or applesauce, and a nutrigrain bar or some other carb. Overall, it was disgusting. The room was ok, aside from bed sizes being wrong. There was no kleenex, and there were screw holes in the door where it appeared that the lock chain had been removed for some sort of L-shaped replacement bracket. Upon checkout, we asked the desk attendant for some sort of discount for not knowing about the non-existent breakfast and wrong bed sizes, but we were just given a business card with a manager to call some other day. Wait to book here until they get their renovations finished and their rooms properly advertised.

My family and I stayed at the East Lansing Marriott for 2 days in the executive suite. The suite was very spacious with a beautiful view to downtown East Lansing & you can even see Spartan Stadium. We ordered room service and the food was delicious and quick. The kids really enjoyed the pool and the sauna. My husband and I enjoyed the comfortable bed and the close proximity to everything. Thank you to all, we will definitely be back.

We have stayed here twice since our daughter started MSU graduate studies in the fall of '22. The hotel has been very pleasant; both stays with clean, comfortable and spacious rooms. This time we were meeting our daughter to celebrate a late Christmas. The room accommodated us to make snacks and sit comfortable and have her open her presents in the couch area! I was a fun way to celebrate without taking over her shared living space or worrying about exciting her lovely furry canine roommate. We rested well in the comfortable beds, the bathroom was clean and spacious and breakfast was delicious, hot and full. And the part that made the stay so special was the birthday wishes and cannoli treat I enjoyed for my birthday from the hotel! It was above and beyond extra for them to play along with our celebration weekend!

Room was super clean and the guy at the front desk was hands down the most friendliest hotel worker I think I’ve ever met, stopped what he was doing to come help us at the front desk and answered any questions we had all while being very friendly would definitely recommend this place to anybody who asked.

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Very pleased with how clean they are. Still waiting on my $50 refund for the deposit though