Hotel berhampiran St. Gregory the Great Catholic Church, Lansing

Beautiful hotel with unique rooms and modern technology. Everyone was very nice and helpful during the stay.

We stayed overnight in April 2022 for family business. I booked directly through the IHG Holiday Inn website, and looked at the East Lansing site directly. There was no mention of renovations or anything out of the ordinary. When we arrived, there was no desk attendant, just a ”ring bell” sign with a bell marked, ”not today”...what a welcome. The desk attendant did arrive in short order though, and he was helpful for the simple requests we needed help with. I had booked a 2 queen bed room, but we soon learned that they were both full beds, NOT queens. Our 4 year old and 3 year old normal-sized children filled one bed. They were NOT QUEENS. Also, this location is under construction. There is no breakfast, just ”to go” bags in the breakfast area. It looks like the breakfast area was just shut down one day after hot service and left. There was a warm mixture of various juices in the bottom on the juice machine, cereal in mislabeled multi-serve containers left out without milk, and cases of shelf stable juice cups and cans to go with the to go bags. Coffee was not fresh, and it had run out by 8 am. The to go bags were each filled with a random fruit or applesauce, and a nutrigrain bar or some other carb. Overall, it was disgusting. The room was ok, aside from bed sizes being wrong. There was no kleenex, and there were screw holes in the door where it appeared that the lock chain had been removed for some sort of L-shaped replacement bracket. Upon checkout, we asked the desk attendant for some sort of discount for not knowing about the non-existent breakfast and wrong bed sizes, but we were just given a business card with a manager to call some other day. Wait to book here until they get their renovations finished and their rooms properly advertised.

設施：很好，房間很大，酒店很大。 衞生：乾淨整潔 環境：不錯，周圍沒什麼東西很安靜。 服務：服務不錯，有免費早餐，行李車隨便用 推薦，價格便宜。

Very pleased with how clean they are. Still waiting on my $50 refund for the deposit though

The hotel is very nice. Desk staff were very nice as well. It’s located right next to Starbucks and the Outback which is very convenient. The hotel restaurant has a nice menu but I but pricy (basic hamburger $14.00 and fries are an extra $4.00). The fitness center is one of the better ones I’ve seen. As for the negatives, the pillows feel firm but once you lay your head on them they go flat and don’t provide much support. When I’m in town, I almost always stay here and have filled out surveys in the past. One issue I’ve had previously still is an issue is the filthy carpet in the elevators, some customers like me have respiratory issues and the smells and is filthy. It really should to be replaced with a laminate floor. Other than that, very nice hotel

不提供瓶裝水

很一般不推薦