Comfort Inn & Suites - Lantana - West Palm Beach South

Hotel is very run down. The hotel was fully booked and I was one of the lucky ones to get a toilet that wouldn’t stop running nor would the tank ever fill with no other option you adapt but was more than annoyed with this situation. The gentleman checking out behind me had issues with his door so I suppose if I had to choose one over the other I’d choose a defective toilet.

Nice hotel clean comfortable good location and I would stay there again working in Lake Worth. Staff was friendly

The room smelled like mildew and even the hangers had rust on them. We were there for four days and our beds were made once during that time. We came back to the room one day and the bathroom had flooded. We used our extra towels to mop it up as it appeared the leak was from the shower curtain not being pulled over when the room was “cleaned,.” When we asked for extra towels the next day, we tried to explain where our towels went ( maid service took the wet towels and didn’t replace them.)We had to return the two towels we had in order to get replacements! The bathroom walls had caulking sloppily applied around the edges and there were candy wrappers under the vanity. At one point, our sopping wet bath mat was refolded and put over the tub instead of giving us a dry one. We came out of the elevator and the whole second floor reeked of pot smoke. The ice machine was dirty and was left empty. The breakfast selection was sp**** and not replenished during our stay. The only reason service got two stars was because Erica at the front desk was awesome. If I were just ranking her she’d get five stars. She was off for two of our days and when I explained about the towels, she made sure we had extra ones and the beds were actually made that day. The gentleman who worked the desk was beyond surly and rude. We were told they didn’t have a printer to use and two of my companions couldn’t print out their boarding passes. They were, however, able to print out our hotel bill! Hard pass!!!

Not worth staying. Staff was uninformed and generally “bothered” by requests. Linens were not changed when asked. Air conditioning was either too hot or too cold, and couldn’t be set to a comfortable temperature. Our room was entered every day, but only to empty trash cans. Dirty towels were not replaced. Items from a previous guest were in a desk drawer.

worn out carpet, peeling paint, security latch on front door ripped off and never replaced, black out drapes that didnt cover the window allowing outside light to stream in minimizing privacy. oh and the distinct smell of urine inside the room. what a disaster.

The bathtub was leaking and the restroom overall could be much better. Furthermore, breakfast was removed at 9 am despite them telling me that it would be removed at 10 am. Overall, I did not have a particularly good experience here.

Amazing staff helpful and very friendly. Room could stand to be updated. Carpets in room was very dirty and the bathroom wasn’t very good.

Hyasynth im probably not spelling it right but she was amazing when we arrived she was so friendly and it was definitely relieving seeing a friendly face as that we are not from florida very much KUDOS

This property is very outdated and lack of repair and maintenance. The staffs was very nice. I sort of feel sorry for what they have to deal with when customer complaints because I know they get a lot of complaint because of the condition of the property.