The Reef Island Resort Mactan, Cebu Reviews

The service was superb. The staff was accomodating and friendly. The breakfast was great. I will surely book again.

We stayed at The Reef to celebrate my girlfriend’s birthday. The view was breathtaking, and our room was clear, spacious, and comfortable. The gym was well-equipped, and the pool was clean. The breakfast was a highlight, especially the fresh and delicious bakery items. However, the restaurant’s other meals were disappointing, lacking in flavor. Additionally, they ran out of candles for the birthday cake, which was an odd and unfortunate oversight. Overall, The Reef offers beautiful views, great amenities, and a lovely breakfast, but improving the dining experience and attention to small details would make it even better

It is an amazing hotel with amazing service staff; everything at this place is AMAZING! It's not crowded, the best place to relax, and it has a clear blue private beach. The lady at the spa named Sherry, she's a fantastic masseuse! I'm definitely going to come back. It's also child-friendly. They have a kiddies' pool, playroom, and arcade games room.

This hotel is amazing and has the perfect staff, area, room, beach. Every my request was answered and resolved. I hope I could return this hotel because I enjoyed my trip especially staff. Breakfast was great. Also hotel has its own beach area when you can swim and snorkeling, but I recommend to use special shoes because there a lot of reefs.  I was after long trip and I could relax there. 

really good and nice view also they really friendly

The place was fantastic, good for business travellers and family outing.

Not a pleasant experience. The staff were unhelpful and lacked friendliness. Only 2 bottles of water were provided daily, which is insufficient—most hotels provide at least 4. The location was inconvenient for getting essentials The air conditioner was noisy, making it hard to sleep, and the hot tub water was disappointingly cold. Would not recommend.

This hotel is great and the staff really helpful, a great base for exploring Cebu. The surrounding area is not so good and would recommend a taxi to travel to the more popular locations. The food was excellent and a fantastic view of the sunrise. Great gym

recently stayed at this hotel and was thoroughly impressed. The service was outstanding from the moment I arrived. I was pleasantly surprised to be allowed an early check-in, which made my trip so much more comfortable. The hotel’s environment is beautiful and well-maintained, providing a peaceful and relaxing atmosphere. What truly stood out was the staff—they were incredibly polite and welcoming, always greeting me with a smile whenever I passed by. Their attention to detail and warmth made my stay feel extra special. I highly recommend for anyone looking for great service and a delightful experience!

The room and the pool have beautiful views. The hotel staff is friendly and professional. Overall, it's a great location to relax.

Perfect, kindness

The room is beautiful amd well decorated, i just wish I’m located on a better view but still had an ocean view to enjoy the balcony. No bath robes, subject for request. Breakfast food are ok, I suggest they provide different types of milk (I’m lactose intolerant). There are several pools to enjoy and has direct access to the beach! The best part are the people, their service & smiles!

The hotel is beautiful. The rooms are clean and well kept with a balcony featuring a sea view. The provate beach is clean, although small it has a large swimming area. The restaurants have good food but the prices are a bit high and portions small. The breakfast is outstanding. The pool is nice.

Excellent place to stay at, excellent view, the ameneties were great and the beach is right below. Gym was fantastic and breakfast buffet was amazing! Overall an excellent seaside get away! The spa was so good with the massages by loila and lovely