Hotel berhampiran Kallinikeio Municipal Museum of Athienou, Larnaca

I booked a cheap hotel as I only needed it to sleep and shower in as I was out everyday. You pay for what you get. However the amount of stress caused on check in I was not prepared for. I understand reservations may not appear for many different reasons so I have more patience and understanding than most, however to be told on check in there’s a piece of scrap paper saying I’ve been moved to another hotel 40mins drive away, when I was told their was rooms available, with no proper documentation and I have to pay for the taxi and somehow claim it back from some person tomorrow, then met with a shoulder shrug when I said no just isn’t ok. I spent all evening trying to sort out the check in. Communication failed terribly in this occasion. I was left to sit and basically deal with my reservation myself for 4 1/2 hours talking to the company I booked with, not knowing If I was getting a room here or not and looking for other places to stay. To find out there was a problem with the payment, which if I was told from the beginning it could have been dealt with a lot quicker and reduced the stress of trying to be sent to another hotel, not knowing if they actually had my booking. A lot of reassurance points were missed. Which wasn’t a great start to my holiday. However on another note, This hotel has huge potential and I don’t think the owners realise. It just needs some some TLC, with its location being 5mins from the airport, the beach out side, ***** of restaurants 30 seconds away, volley ball, water sports on the beach out front and 2mins walk from the bus stop to larnaka centre (or 30/40min walk) and only a 5min walk to the salt lake. The actual hotel needs some love and work to it. With the partnership it has with last minute.com and potentially others, it could do really well and stand a very good chance in the market. Just some advice , Get the pool and upstairs bar fixed so it’s suitable for leisure guests when they come next summer. As it stands you wouldn’t be able to relax in the hotel during the day. The lobby area is lovely and spacious, the decorations and branding is simplistic which is nice. The outside of the hotel looks lovely with the huge flamingo. Do up the bedrooms, get the showers fixed, re paint, fix the door handles , make it look fresh like the photos advertised. When you get more guests coming , then focus on re designing the breakfast buffet, so there’s more of a selection. Then focus on customer service and making it feel warm. Let people aware you have made changes and ask the guests to leave reviews, better your chances of new business and more money. As people read reviews before staying. Look at the surrounding market and competition, what are your USP’s ?, where do you stand out?. It’s such a shame to see a hotel with potential go to waste. I hope the owners see this and start to put some love into the hotel.

What a lovely place to stay. The room was spotless and completely sound proof! Ok, you don't get a sea view, but a short walk and you're there. The breakfast was superb with plenty to offer. The bathroom was a delight including a corner bubble bath! All the staff were friendly and helpful. I'd stay there again.

A hotel with a very good location, the price-value ratio is perfect. Breakfast was very varied and delicious. Daily cleaning was fine. The prepared toiletry items satisfy all needs, you really only need to bring your personal belongings here, so it is also a perfect accommodation for backpackers. There is no extra charge for a safe, which is very positive. The air conditioning works very well and the Wifi is quite strong. The view from the room on the top floor was good. The hotel is easily accessible, the bus stop and the nearest beach are a 5-minute walk away. It is possible to book a group excursion at the hotel, which was also a very good program. The staff is kind and helpful. I would gladly return to this hotel another time. I can mention only one negative, the elevator does not have a sensor that detects passengers getting in and out, so during the time I was there, the elevator door closed several times, or if I wasn't fast enough, it left before boarding.

Room spacious and clean. Had ground floor room so imagine other ones are even better. No complaints with it. Happy I stayed there given the price. I was solo male traveller. 5 minutes walk at most to Lazarus so brilliant location.

Service was good , Breakfast was ok . Check in fast but why in the 5th floor . ATM machine - hard to find . Some activities are not clear . Room Service menus is very limited . Oudi

I was very pleased with staying there. I can't say one bad word about about the hotel. Very nice staff, nice place, beautiful swimming pool, good prices at the bar for refreshment, cozy outside area for eating. If somebody like me, likes cats, that would be perfect hotel for them as there are locally cared street cats close by in a green area, which keeps rats and bugs away.

So, where to start.. At first glance, the hotel seems newish (rennovated), and the room we got was ok. But here where the problems started.. 1. There was only one worker at the whole hotel.. like the receptionist. Lucky us it wasn't busy. 2. TV - It was not connected to electricty at all. After we complained, and half an hour of ”fixes”, it turned on just to discover, that no channels worked. The official answer was: ”the natena is not tuned/turned to proper direction” xxx. 3. Safe - one of the reasons we ordered this hotel was because it metnioned it has i safe in the room!! Well, there was a safe in the room, but.. it was locked!! After another half an hour, we got an answer, that previous guest took the key with him, and ”there is nothing to be done”. We asked to simply replace the room, but.. ”not possible, all booked” (needless to mention, that we haven't seen any other guests besides ourselvers and another person the whole stay. Lucky fo us it was only 2 days stay!!

I stayed at Sveltos Hotel in Oroklini for a week in October together with a group of 8 who were visiting Cyprus for a cycling week. I was the only non-cyclist in the group. We arrived mid-evening, tired. Check-in was quick and easy and we were offered a welcome drink. My husband and I were given room 215. The room was modern, comfortable, spacious with ample storage space and plenty of room to set down our suitcases. There was a large wardrobe and some shelves. The room had air con, free Wi-Fi, tea/coffee making facilities, large bottle of mineral water (which was replenished each day), telephone, room safe, large wall mounted TV, mini fridge, ironing board (with iron available on request, I think). Most of the sockets in the room take English style plugs without the need of an adaptor. The room had a small balcony with a table and two chairs. The temperatures in October was around 30 degrees each day but our balcony was often in the shade which was just perfect. Our room faced the main road so was a little noisy during the rush-hour. If you are a light sleeper, ask for a room facing the pool at the back. The bathroom was spacious and modern with a walk in shower, lots of shelf space to set down your bathroom bag, etc. There was a hairdryer and a few complimentary toiletries. The hotel’s public areas were modern and inviting. There was an indoor bar, outdoor bar (offering well-priced cocktails with happy hour each evening). There was a good sized pool and a children’s pool. There were ample loungers for sunbathing and a lot of tables and chairs outdoors for eating and drinking. There is a pool menu which was very good and well-priced. The restaurant is on the ground floor where we had breakfast each morning. There was an ample choice of hot and cold buffet. Dinner was €18 per person for three courses. We found that food portions in Cyprus were usually quite large. The hotel has a gym which was quite small but well stocked with a good selection of equipment. The hotel offers 2 or 3 excursions most days. I took 3 excursions during my stay and they were good and well-priced. The staff at the hotel were all very friendly and accommodating of our group.

Confirmation with Best Western plus Larco, Pontou Street was made months before my arrival requested to put me in room opposite my friend's apartment. When I arrived the receptionist literally told me they are over booked i must go stay in a hotel 5min away for one night and I they will offer me lunch or dinner, like half board. I wanted to experience Larnaca eat in different restaurants everday Luckily I was with a friend who is a local, she immediately said No because the hotel for transfer was terrible, tried another and she said No terrible as well. Eventually I was booked in another hotel for one night called Leonardo Boutique Hotel, George checked me in, he was fantastic. I will stay here next time because location is great and hotel is very clean. My evening with friends was ruined, even the person driving to the new hotel wasn't happy. What upset me the most about Best Western plus Larco was being ordered to go stay in a different hotel without apology. The first thing to say is to apologies and explain the situation. Even the next day when I came back to check in, the lady at reception was so defensive agressive speach, she just said they are just receptionist they don't make decisions then I told her she never apologised and then she replied oh im sorry. That already spoilt my stay. I thought your employer gave you the job and you must take responsibility, sometimes by just apologising, you are the first point of contact and depending on how you speak can make a difference to someone's stay. It was my first time to stay with Best Western and I dont wish to stay with them again.